Who We Are

Promise & Differentiation

Created by clients for clients.

LSA Global was founded in 1995 by Sally Ewald as Learning Solutions Alliance. An "Associate of the Decade Award" winner.

The LSA Promise and Pay for Performance Guarantee

We make a meaningful impact on the people AND the business of small and mid-market companies by identifying and acting upon the strategy, culture, and talent leverage points that matter most.

We work with outcome-oriented Business Executives and HR Leaders who are stretched thin or want to take performance to the next level.

We provide a performance guarantee that puts us in the same boat as our clients as trusted advisors with our client’s best interests at heart.

The LSA Way

To deliver on our promise, we strive to help clients Get Aligned and Stay Aligned™ by:

  • Adding measurable business value to our clients in everything we do
  • Helping our clients better manage the complexity and integration associated with multiple demands
  • Creating strong Company-to-Company relationships focused on helping our clients to succeed
  • Understanding what matters most to our clients, their company, and their industry
  • Going above and beyond what our clients expect

The LSA Difference

Our clients tell us that a few things clearly set us apart:

  • Our Strategic and Practical Approach Gets Better Results
    Our research-backed methodology allows us to identify what matter most to the people and to the business.

    This allows our clients to make smarter investments, create higher levels of commitment, and move faster with fewer setbacks.

  • Our Business Model Provides More Expertise, Flexibility, and Speed
    Our elite network of experts allows our clients to extend their team and gain better access to resources not typically available to small and mid-market companies.

    This allows our clients to save more time, money, and headaches.

  • Our Pay for Performance Guarantee Puts Us In the Same Boat as Our Clients
    Because our success is measured by the success of our clients, we speak the truth and have our clients’ best interests at heart as their trusted partner.

    This allows our clients to mitigate risk and increase confidence in getting results in way that makes sense.

Read about our Leadership Development Excellence Award

Our Team

Strategy, culture, and talent experts passionate about making a difference

LSA’s experts provide our clients with unequaled access to consulting, coaching, and training expertise in the areas of sales, leadership, management, change, customer service, and project management.  Our teams have “been there and done that.”  Our success is measured by the success of our clients.

Our Guarantee

Pay for Performance.  It is that simple.

We are fiercely devoted to the success of our clients and guarantee results. We stand behind our work.

Human capital consulting and training firms avoid a pay-for-performance approach because they are afraid of the risks it presents for their business.  But at LSA, we welcome the opportunity. A pay-for-performance approach allows us to truly partner with our clients in a way that reduces the risk for our clients.

A pay-for-performance approach also allows us to  focus 100% on delivering measurable and relevant value to our clients' business.  In fact, the pay-for-performance mindset is what gets us out of bed in the morning.  We are all about helping our clients succeed personally and professionally.

We do not push products or just sell stuff to make money.  We do not hide behind potential variables out of our control.  We do not debate who added what level of value.

We DO honestly, relentlessly, and selflessly partner with our clients to identify and move metrics that make a difference.  We do make meaningful and important things happen in a way that works for our clients, their strategy, and their culture.

We believe this puts us in a position to more effectively help our clients to succeed.  It also aligns with our mission of "Creating a Competitive Advantage through Alignment" and our corporate value of "Being Client-Centric and Making a Difference in Our Client’s Business."

We live this mission.  Just ask our clients.  We put them first, use world-class experts, ask the tough questions, think systemically, and try to link everything we do to meaningful personal and professional success metrics.

Typical pay-for-performance client metrics that we move include:

Ask us about pay-for-performance options

Download our 3x Alignment Whitepaper

Download our 3x Organizational Alignment Research

We evaluated 6 well known sales development partners in the market. We ended up selecting LSA global because of their unique ability to get results selling solutions.  They also had the strongest assessment, implementation, measurement, coaching, and global capabilities .

We’ve had such strong feedback from the executive selling program that there are requests to roll it out within the Marketing, Product Management, and our Leadership teams.  Thank you LSA!

Stephanie Lucey
HR Manager

From beginning to end, LSA was as invested in making sure the program succeeded as we were. They not only met the needs of our sales organization, but they helped us meet our very tight launch deadline.

The consultant operated with the sense of urgency necessary to ensure that we were ready to roll the business sales training program in a way that made sense.

Without their dedication and sales expertise we would not have been able to launch the program with the success that we did. Thank you LSA for being a valued business partner!

Erin Surprise
PHR, Manager - L & D

We needed a way to improve customer training. We had to reach a disparate group of people in a very short period time. LSA gave us a new training methodology and a better way to go to market with our customer training that improved their experience and our brand positioning.

LSA delivered exactly what we needed and exceeded our expectations.  Thank you.

Hinda Chalew
Vice President of Marketing

LSA’s customized Effective Presentation Skills program has helped us elevate our presentation skills to the next level. I personally now have a much greater self-awareness of my presentation skills and can leverage my strengths while working to improve upon other areas.

I definitely recommend LSA Global to anyone for whom presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Samsung

LSA’s introduction and continuous reinforcement of the MEDRAD objectives, vision, and mission were very impressive. The majority now understands and is openly able to verbalize these key items.

LSA did a wonderful job introducing the importance of sales coaching and reinforcement and was able to keep everyone focused.

Cindy Steffen
National Manager, Telesales

We engaged with LSA Global to deliver a custom sales territory planning and management workshop. They have a unique ability to quickly understand our business and needs. This keen understanding allowed for a solution that was specific and impactful.

Their facilitators were well prepared and ingrained themselves to become one of us. We’ve come to see LSA Global as a true sales partner.

Pratiksha Patel
Assistant Vice President Talent

L'Oreal

We recently hired LSA Global to help take our sales team to the next level. Specifically we focused on targeting the ideal client, differentiating our solutions, getting more qualified leads, and closing a higher percentage of our pipeline through a proven referral selling methodology.

So far, the results from the business sales training have been great. We were pleasantly surprised with the results-oriented approach and thoughtful follow-through plan to ensure that the new sales practices “stick.”

We look forward to a long-term relationship, and I would recommend LSA to anyone looking to increase the effectiveness of their sales force.

Patrick Arnold
President

Filice

We recently hired LSA to help us take our client delivery methodology to the next level as we continue to grow and help our clients succeed.

The custom strategy and design session exceeded our expectations. They really understood our business and delivered within tight time frames. They were the best I have seen for this type of complex, visible, and strategic work.

LSA’s ability to get a group of 20+ executives from around the globe on the same page, push their thinking to new heights, and ensure an executable plan was excellent.

I would recommend LSA to anyone looking to take their strategy and strategic execution to the next level.

Rob Sturgeon
EVP Client Delivery

Service Source

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

Service Source

We partnered with LSA to help custom design, deliver, and measure an advanced new employee on-boarding process. It was well thought out and bought into by sales leadership.

The combination of targeted sales tools, technology, coaching, performance plans, training, and reinforcement made all the difference.

The solution quantifiably improved new employee and hiring manager satisfaction and increased the speed to sales quota for new hires.

I would highly recommend LSA Global for any sales enablement team looking to increase the engagement and speed to productivity of their sales force. We are excited to implement the program globally as we continue to scale.

Rochana Golani
Director, Global Sales & Technical Field Enablement

The sales strategy and goal setting session was right on target. It was a very valuable process that I highly recommend to any sales team looking to increase performance.

Thank you LSA Global!

Phil Rosenberg
Senior Vice President of Sales

We turned to LSA Global to help us take our executive selling and solution selling skills to the next level.

Their ability to formally assess our sales situation, identify key sales skill gaps, develop a plan to measure the results, and fully implement a key sales initiative has been outstanding.

LSA delivers the full solution; not just sales training.  I recommend them to any organization looking to transform its sales force the “right way” to sell higher and wider.

Daniel Heckman
Director of Sales-Enterprise Accounts

Avid

We value the relationship we have with LSA Global. They customize and deliver top quality sales solutions when we needed them. They pay special attention to ensuring the solution fits our unique needs, business, and culture.

I would recommend them to anyone looking to greatly improve the skills of their sales force.

Carol M. Harbin
Manager, Worldwide Sales L&D

AMD

LSA custom designed and delivered the best sales training session that I have ever attended.

They focused on our industry, our customers, and our competitors. The materials and facilitators were world class.

They were passionate about helping our global sales force understand the fundamentals necessary to be successful and not leave money on the table.

I recommend them to any sales force looking to drive profitable revenue and beat the competition.

Carl Dickenson
Director of Sales

Cutera

LSA Global rocks! Thank you for helping our executive team get aligned by creating a powerful and clear strategic direction and go to market sales growth plan that we could all fully commit to.

From a sales growth perspective, I am really energized about the outcome and grateful for what I have learned throughout the strategic clarity facilitation process.

Stacey Wong
VP Sales

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