Microlearning Library

Microlearning Library of business sales and leadership skills

State-of-the-Art Research-Backed Sales and Leadership Microlearning

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Microlearning Library Client Testimonials

“Without the microlearning library training videos and support, our sales reps would never have come up with that idea. It led to $2 million in new sales.”
Scott Odom | VP Strategic Accounts | Clover Imaging Group EMEA

“The microlearning approach was an easy sell for me. We use them for team training and individual coaching. In our overall strategy, it is the most cost effective training we offer.”
Becky Helfter | Sr. HR Generalist | Pentec Health

How Microlearning Can Supercharge Sales and Leadership
As part of an overall training strategy,  a microlearning library can make a profound difference.  With over $120 billion spent annually on sales and leadership training, you would think there would be some measurable results.

Sadly, according to a recent Fortune survey, only 10 percent of CEO’s said that their leadership-development initiatives have a clear business impact.  Our own sales training measurement research found that only 1-in-5 sales reps changes their performance from stand-alone sales training.

To get different results, leaders and sales teams require a focus on single concepts that are research-based, highly applicable, and continuously reinforced.  That is where a Microlearning Library can help drive different results and help to reinforce and accelerate learning transfer.

Attributes of an Effective Microlearning

  • Short
    Effective microlearning modules are 5- to 7-minutes in length to encourage higher levels of engagement and improved retention.
  • Single Concept
    Microlearning modules focus on one concept to change one behavior thereby preventing the “cognitive overload” that comes with traditional long-form training.
  • Research-Based
    Effective microlearning is backed by credible academic and institutional studies on the psychology of influence and persuasion.
  • On-Demand and Self-Directed
    True learning takes self-initiative. Microlearning is available at any time, on any device for when you need it most.
  • Assessment Driven
    The best training focuses on identified and agreed upon individual and team skill gaps that matter most.
  • Supported with Tools and Job-Aids
    An effective microlearning library includes leader and learner support tools such as individual development plans, quizzes, facilitator and discussion guides, and a microlearning process to share lessons, track progress, and measure results.

Sales Microlearning Library
Our research-backed sales microlearning library has curated sales learning journeys and 125 modules for sales reps, sales leaders, and sales managers in the areas of:

  • Prospecting
  • Discovering & Qualifying
  • Presenting & Communicating
  • Handling Sales Objections
  • Building Customer Relationships
  • Closing
  • Getting Client Referrals
  • Managing Accounts
  • Managing & Leading Sales

Sample sales learning journeys that can be tailored to your exact needs.  Examples include prospecting, selling in challenging times, selling virtually, excelling at inside sales, handling objections, managing key accounts, and closing (which is detailed below):

Closing Skills for Sellers
The purpose of this Learning Journey is to help sharpen the negotiation and closing skills required to increase win rates and deal size across six key researched backed sales competencies:

  • Handling tough negotiations and how to hold your ground with a “price bully.”
  • Should you justify your price?
  • How to get buyers to follow through and do what they say.
  • Concessions: How they can destroy or enhance your credibility.
  • Closing time: When is it best to ask for the sale?
  • How to help customers to sell themselves.

Leadership Microlearning Library
Our research-backed leadership microlearning library has curated leadership learning journeys and 86 modules for leaders and managers in the areas of:

  • Building Trust & Credibility
  • Coaching, Training, & Talent Development
  • Communication
  • Conflict, Crisis, & Change
  • Decision Making
  • Employee Engagement
  • Onboarding & Retention
  • Performance Management
  • Personal Development
  • Recognition, Rewards, & Incentives
  • Recruiting, Hiring, & Termination
  • Team Dynamics

Sample leadership learning journeys can be tailored to your exact needs.  Examples include giving feedback, holding people accountable for results, leading remote employees, building organizational resilience, keeping people motivated in difficult times, helping experienced leaders, and building foundational skills for new leaders (which is detailed below):

Foundational Skills for New Leaders
The purpose of this Learning Journey is to help sharpen the critical skills all developing managers need to succeed in their leadership role across five key research-backed leadership competencies:

  • Maintaining a mindset to help you develop your people.
  • Learning how to deploy a variety of leadership styles depending on the situation.
  • How to keep your team calm and focused by being a predictable leader.
  • What it takes to win discretionary effort from your people.
  • How to set effective goals and help your team hit them

If you are interested in adding a proven microlearning component to your training and development offerings, please contact us.

Related Information

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They immediately helped us to improve our ability to continue to hire top talent that fits our culture and talent management strategy as we rapidly scale.  Thank you!

Julie Pearl
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Google

We partnered with LSA Global to help us invest in our people. LSA custom designed an impactful management curriculum to help upskill our key managers and leaders.

We consider LSA to be our trusted learning and development partner and a valued extension of our team as we rapidly scale.  Thank you LSA!

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SVP Human Resources

Ellie Mae

The quality of LSA’s Leadership Training Programs and facilitators is always top notch. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

Intuit

We have partnered with LSA for years.  Our organization’s learning needs have increased, decreased, and increased again over time.

The beauty of LSA’s business model is its flexibility and depth of their expertise.

When we need strategic or tactical outside help that we can trust, we use LSA knowing that we can depend on outstanding quality advice and targeted solutions every time.  You cannot go wrong with LSA.

Margie Bunting
HR Manager

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

The experiential New Employee Orientation was an incredible success for 2,500+ new hires over 4 years spread across the globe.

LSA partnered with us to create an innovative solution on very short notice and added a huge amount of value.

We could never have done it without their unmatched combination of expertise, professionalism, and creativity that aligned everything with our unique culture and growth strategy.

Even our executives and experienced hires were blown away!

Brenda Wagner
Founder and President

Proxicom

We have had a very beneficial partnership with LSA. Their recent Leadership Development Program helped us to identify, develop, and retain top leaders. It was instrumental in helping take our company and our key people to the next level. I would recommend them to anyone looking to truly develop and retain top talent.

Steve Janowsky
Vice President of Operations

Proxicom

LSA helped us to create the strategic clarity and alignment we needed for our team to thrive.

The practical, no-nonsense, and outcome-oriented approach really helped us all get on the same page and set us up to be a high performing leadership team to focus on what matters most.

Michael Carter
VP Human Resources

Samsung

We partnered with LSA to help custom design, deliver, and measure an advanced new employee on-boarding process. It was well thought out and bought into by sales leadership.  The combination of targeted sales tools, technology, coaching, performance plans, training, and reinforcement made all the difference.  The solution quantifiably improved new employee and hiring manager satisfaction and increased the speed to sales quota for new hires.

I would highly recommend LSA Global for any sales enablement team looking to increase the engagement and speed to productivity of their sales force. We are excited to implement the program globally as we continue to scale.

Rochana Golani
Director, Global Sales & Technical Field Enablement

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

Service Source

The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling stuff. Their experts are an invaluable resource that help me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

Stacie Rodgers
VP of Human Resources

Cutera

LSA brought a very effective training strategy, design, and implementation approach to help us create a common language around our corporate training.

As a fast growing company with a geographically dispersed workforce, LSA’s expertise was invaluable to us in driving consistency, creating a sense of belonging for our employees, and developing a common language for everyone.

Binod Taterway
CEO

Blue Canopy

We looked to LSA Global as a consulting partner to help us explore innovative and scholarly approaches to promote employee engagement and sustain the unique culture we’ve built over the last decade.  LSA helped us perpetuate coaching as a discipline across the organization by integrating our core values, goal setting, and performance management.

We appreciate LSA’s commitment to cutting-edge practices to help keep us a step ahead during this time of rapid change.

Rosalyn Chan
Vice President, Human Resources

Redwood Trust

What a personal and professional pleasure it has been to partner with LSA. They are truly a strategic partner.

LSA has delivered top notch management development programs and worked with key teams to build the targeted skills they need.

LSA understands our business, our strategic initiatives, and the needs of our customers.  They have been a real blessing for our L&D team.

Jeff Rangel
Director of HR

LSA asks the hard questions, listens, and understands both our business and talent needs.

We greatly benefit from their expertise ranging from assistance with personal development plans, to enhancing team performance, to enterprise-wide talent management challenges.

LSA provides great ideas, a fresh and practical approach, and valuable guidance on how to get the most from your talent.

Kristin Westland-Kaune
Director, Team Development

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