Microlearning Library for Leadership and Sales

Microlearning Library Client Testimonials

“Without the microlearning library training videos and support, our sales reps would never have come up with that idea. It led to $2 million in new sales.”
Scott Odom | VP Strategic Accounts | Clover Imaging Group EMEA

“The microlearning approach was an easy sell for me. We use them for team training and individual coaching. In our overall strategy, it is the most cost effective training we offer.”
Becky Helfter | Sr. HR Generalist | Pentec Health

How Microlearning Can Supercharge Sales and Leadership
As part of an overall training strategy, a microlearning library can make a profound difference. With over $120 billion spent annually on sales and leadership training, you would think there would be some measurable results.

Sadly, according to a recent Fortune survey, only 10 percent of CEO’s said that their leadership-development initiatives have a clear business impact. Our own sales training measurement research found that only 1-in-5 sales reps changes their performance from stand-alone sales training.

To get different results, leaders and sales teams require a focus on single concepts that are research-based, highly applicable, and continuously reinforced. That is where a Microlearning Library can help drive different results and help to reinforce and accelerate learning transfer.

Attributes of an Effective Microlearning

Short
Effective microlearning modules are 5- to 7-minutes in length to encourage higher levels of engagement and improved retention.
Single Concept
Microlearning modules focus on one concept to change one behavior thereby preventing the “cognitive overload” that comes with traditional long-form training.
Research-Based
Effective microlearning is backed by credible academic and institutional studies on the psychology of influence and persuasion.
On-Demand and Self-Directed
True learning takes self-initiative. Microlearning is available at any time, on any device for when you need it most.
Assessment Driven
The best training focuses on identified and agreed upon individual and team skill gaps that matter most.
Supported with Tools and Job-Aids
An effective microlearning library includes leader and learner support tools such as individual development plans, quizzes, facilitator and discussion guides, and a microlearning process to share lessons, track progress, and measure results.

Sales Microlearning Library
Our research-backed sales microlearning library has curated sales learning journeys and 125 modules for sales reps, sales leaders, and sales managers in the areas of:

Prospecting
Discovering & Qualifying
Presenting & Communicating
Handling Sales Objections
Building Customer Relationships
Closing
Getting Client Referrals
Managing Accounts
Managing & Leading Sales

Sample sales learning journeys that can be tailored to your exact needs. Examples include prospecting, selling in challenging times, selling virtually, excelling at inside sales, handling objections, managing key accounts, and closing (which is detailed below):

Closing Skills for Sellers
The purpose of this Learning Journey is to help sharpen the negotiation and closing skills required to increase win rates and deal size across six key researched backed sales competencies:

Handling tough negotiations and how to hold your ground with a “price bully.”
Should you justify your price?
How to get buyers to follow through and do what they say.
Concessions: How they can destroy or enhance your credibility.
Closing time: When is it best to ask for the sale?
How to help customers to sell themselves.

Leadership Microlearning Library
Our research-backed leadership microlearning library has curated leadership learning journeys and 86 modules for leaders and managers in the areas of:

Building Trust & Credibility
Coaching, Training, & Talent Development
Communication
Conflict, Crisis, & Change
Decision Making
Employee Engagement
Onboarding & Retention
Performance Management
Personal Development
Recognition, Rewards, & Incentives
Recruiting, Hiring, & Termination
Team Dynamics

Sample leadership learning journeys can be tailored to your exact needs. Examples include giving feedback, holding people accountable for results, leading remote employees, building organizational resilience, keeping people motivated in difficult times, helping experienced leaders, and building foundational skills for new leaders (which is detailed below):

Foundational Skills for New Leaders
The purpose of this Learning Journey is to help sharpen the critical skills all developing managers need to succeed in their leadership role across five key research-backed leadership competencies:

Maintaining a mindset to help you develop your people.
Learning how to deploy a variety of leadership styles depending on the situation.
How to keep your team calm and focused by being a predictable leader.
What it takes to win discretionary effort from your people.
How to set effective goals and help your team hit them

If you are interested in adding a proven microlearning component to your training and development offerings, please contact us.

Related Information

Thank you! Your learning strategy insights flipped our approach from a content-driven design to one where business strategy and relevancy drives the leadership programs we aimed to redesign.

This investment more than proved its worth – not only did it improve our leadership development program redesign, but it also was like a mini executive seminar that stretched our experienced L&D team’s thinking.

Richard Morse
Senior Director Talent Management

We have partnered with LSA for years. Our organization’s learning needs have increased, decreased, and increased again over time.

The beauty of LSA’s business model is its flexibility and depth of their expertise.

When we need strategic or tactical outside help that we can trust, we use LSA knowing that we can depend on outstanding quality advice and targeted solutions every time. You cannot go wrong with LSA.

Margie Bunting
HR Manager

Having a training outsourcing partner like LSA to support our talent management needs has been a real blessing. In an emerging company where typically you can’t afford the infrastructure necessary to provide a full range of offerings, having an external partner like LSA has been a blessing.

They deeply understand our business and our culture. They do a great job on a wide range of customized training, consulting, and coaching solutions for us.

For us, they are definitely better than having our own internal Training and Organizational Development function. They always do what it takes to hit the mark.

Chris Wells
Vice President, HR and IT

LSA has a very unique and powerful methodology regarding learning. Their ability to overcome skepticism, obtain executive support, and create an aligned learning strategy that provides measurable business impact is second to none.

They understand your goals, flex to your needs, and solve problems. They certainly help make my job easier and are a pleasure to work with.

I highly recommend LSA to anyone trying to connect the dots between strategy, skills, knowledge, and results.

Noelle Van Vlierbergen
Human Resources Director

We have had a very beneficial partnership with LSA. Their recent Leadership Development Program helped us to identify, develop, and retain top leaders. It was instrumental in helping take our company and our key people to the next level. I would recommend them to anyone looking to truly develop and retain top talent.

Steve Janowsky
Vice President of Operations

LSA’s ability to assess needs and develop targeted leadership training has been a critical resource for me to help our teams to perform at their peak.

I love that LSA focuses on training that truly makes a meaningful impact on the people and the business.

Noelle VanVlierbergen
Sr. HR Business Partner

LSA asks the hard questions, listens, and understands both our business and talent needs.

We greatly benefit from their expertise ranging from assistance with personal development plans, to enhancing team performance, to enterprise-wide talent management challenges.

LSA provides great ideas, a fresh and practical approach, and valuable guidance on how to get the most from your talent.

Kristin Westland-Kaune
Director, Team Development

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

We have worked with LSA Global for our learning and development needs and have always had great success.

They helped us recently with targeted and customized Management Training Workshops to fit our unique situation, and they were fantastic.

I highly recommend LSA to anyone that is attempting to help take their leadership and management talent to the next level.

Mary Johnston
HR Manager, BU Radiology Informatics

We partnered with LSA Global to help us invest in our people. LSA custom designed an impactful management curriculum to help upskill our key managers and leaders.

We consider LSA to be our trusted learning and development partner and a valued extension of our team as we rapidly scale. Thank you LSA!

Lisa Bruun
SVP Human Resources

I’m not sure if I’ve run across a company that can match the depth and quality of LSA’s consultants and facilitators.

I highly recommend LSA to anyone seeking a trusted training, coaching, and consulting partner to improve performance – at both a tactical and strategic level.

They really get talent, learning, and performance.

Jeff Coon
VP Human Resources

We partnered with LSA to help custom design, deliver, and measure an advanced new employee on-boarding process. It was well thought out and bought into by sales leadership. The combination of targeted sales tools, technology, coaching, performance plans, training, and reinforcement made all the difference. The solution quantifiably improved new employee and hiring manager satisfaction and increased the speed to sales quota for new hires.

I would highly recommend LSA Global for any sales enablement team looking to increase the engagement and speed to productivity of their sales force. We are excited to implement the program globally as we continue to scale.

Rochana Golani
Director, Global Sales & Technical Field Enablement

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

LSA helped us to create the strategic clarity and alignment we needed for our team to thrive.

The practical, no-nonsense, and outcome-oriented approach really helped us all get on the same page and set us up to be a high performing leadership team to focus on what matters most.

Michael Carter
VP Human Resources

LSA Global brought a fresh perspective to our behavioral based interviewing strategy for key executive positions that we needed to fill. They helped us to develop questions that produced a much deeper understanding of candidates’ capabilities.

Throughout the process LSA was also very responsive in dealing with short lead time requests. Thank you!

SPO Partners & Co
Kim Silva, CFO