Action Learning & Leadership Development Programs

How to fast track your leaders using action learning

“We turned to LSA to help us custom design and deliver an action learning leadership development program to help drive performance for our leaders and managers. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”
Sally Buchannan | VP Human Resources | Sony

Recent research has confirmed what our clients have been telling us for decades – high-performing firms are three times more likely than lower performers to use experiential learning for both the front-line and executive-level leaders.  The good news is that action learning for leaders does not need to be complex. Like most pursuits, the mastery of the fundamentals combined with a high level of relevancy, practice, feedback and accountability make the greatest impact.

In the case of leadership development, the most frequent skill gaps identified by senior leaders are fundamental business execution skills. A recent survey published in Chief Learning Officer Magazine identified the most pressing leadership skill gaps to be:

  • Strategic thinking
  • Creating a vision and engaging others in it
  • Leading change
  • Inspiring and motivating people
  • Making decisions using an enterprise perspective

The leadership knowledge, tools, and abilities needed to effectively execute on the above leadership skill gaps are also fairly straight forward. What can be tricky is designing and managing the action learning leadership development process to strengthen core leadership skills while getting real work done.

Most organizations struggle with how to develop leaders. Though leadership as a discipline can be abstract, inconsistent and vague, expectations of leaders are more clear.  We expect leaders to think systemically and make decisions from an enterprise perspective that add value to the top and bottom lines while inspiring employees to perform at their peak.

Our customized Leadership Action Learning programs are typically six-to-twelve month engagements.  A small group of 12-16 high potential leaders and managers work in teams to think strategically, create a vision and business case, present and sell to senior executives and board members, and implement important projects that can significantly increase revenue, decrease costs or improve performance.

Our highly experiential leadership programs ask leaders and managers to think, to take action, to maintain momentum, to learn and to drive high performance from themselves and those around them.  Leaders learn through relevant and practical application using real projects to:

  • Have a big-picture view of the organization
  • Understand and execute the business strategy
  • Create a high performance and motivating work environment
  • Be more innovative
  • Take meaningful and visible action
  • Work across silos
  • Get measurable results

Individuals receive targeted training, mentoring, supervision, and real-time coaching to develop critical and timely leadership skills as they work through the process of initiating and implementing a significant initiative in their organization.  Representative leadership programs focused on having a C-level perspective, acting strategically, and leading change include:

    1. Driving the Bottom Line with Experiential Leadership
    2. Strategic Decision Making
    3. Business Simulation: “You Decide”

Please contact us to explore how we can help your organization successfully turn leadership into a strategic advantage.

Ask us about Leadership Development Pay-for-Performance options and how to move the leadership metrics that you care most about.  Typical metrics that we move in our leadership programs include:

  • Sales revenue, margin, win rate, portfolio mix, deal size, and sales cycle.
  • Customer acquisition, loyalty, growth, and satisfaction.
  • Leadership execution effectiveness of key corporate strategies.
  • Employee attraction, development, performance, engagement and retention.
  • Project cost, quality, and time.

Related Information

Thank you for a great leadership development session today. The facilitator was brilliant, and we really enjoyed his style and personality. The sales team got a lot out of it (as did I). I believe it will help us create an even higher performance environment by ensuring we have a common understanding of our environmental structure and are all working towards the same goals.

Simon Jefferson
Managing Director

AKQA

The customized leadership program was very practical and achieved our goals. LSA adapted very well to our group and the situation and helped us build trust and awareness of successful leadership styles. We look forward to the next steps.

Erik Okholm
Director of Software Development

LSA’s executive coach based his approach on understanding our business circumstances and strategy, as well as our leadership aspirations. The customized coaching covered all aspects of leadership; it was not simply a touchy-feely endeavor. In fact, the focus on clear business outcomes and real life circumstances challenged me to develop my thinking and actions related to leading the business.”

Janet Pagano
Managing Director

Ovid

I contacted LSA to help us with leadership development. LSA worked with me to identify a solution that would match our needs as well as our personality. The solution was such a huge success. It received rave reviews. I would highly recommend LSA to other companies.

Karen King, SPHR
Manager, Human Resources

Alliance Data

LSA’s approach has certainly brought value to Knight Ridder Digital. They were laser focused on our goal and determined to meet all of our Leadership development program needs. Their flexibility and commitment were keys in making our program successful.

Dipik Rai
Director of Marketing

Having tripled in size and recently merged, LSA helped our executive team to increase our level of strategic alignment, solidify our new direction and push our agency forward. As we look to rapidly scale, the clear and actionable critical few strategic moves combined with how we differentiate ourselves to our top accounts and target clients has really set us on a great path to success. This is exactly what we needed to get to the next level.

Matt Britton
CEO

LSA demonstrated the criticality for executives to look beyond current ethics topics and focus on applying fundamental values in everything they do to demonstrate true leadership. They successfully delivered in two hours what most leadership development presenters would spend an entire day trying to communicate.

Nick Voyvodich, SPHR
HR Manager

Fujitsu

Great job in designing the Mergers and Acquisition strategy session for our global team. The executive presentation and information was excellent. I gained additional insight on the importance of the role of HR in Mergers and Acquisitions.

Gloria Veon
Senior Vice President, Human Resources

Fujitsu

LSA Global has been a great partner in helping ServiceSource move toward its Vision of being “the leading developer of talent in the service performance management industry.” I have engaged LSA’s services to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training, Employee Engagement and Instructional Design. They have consistently met or exceeded my (very) high expectations and are always responsive to my needs.

Mike Normant
Senior Director, Training & Development

Service Source

We have had a very beneficial partnership with LSA for over 2 years. The recent Leadership Development Program that they designed and customized with us to help us identify, develop, and retain top leaders in the organization was a huge success. It was instrumental in helping take our company and our key people to the next level. I would recommend their training and consulting services to anyone looking to develop and retain top talent.

Steve Janowsky
Vice President of Operations

Proxicom

Redwood Trust looked to LSA Global as a consulting partner to help us explore innovative and scholarly approaches to promote employee engagement and sustain the unique culture we’ve built over the last decade.  LSA helped us perpetuate coaching as a discipline across the organization by integrating our core values, goal setting and performance management under an interactive coaching program.  We appreciate LSA’s commitment to cutting-edge practices to help keep us a step ahead during this time of rapid change.

Rosalyn Chan
Vice President, Human Resources

Redwood Trust

It was a challenge to find a consultant with an approach to performance improvement that fit our unique culture and style. We were pleasantly surprised to discover LSA’s depth of expertise in the fields of motivation, developmental coaching and performance management and measurement.

LSA seamlessly integrated those components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, and created a solid, refreshing approach that quickly got us moving and engage at all levels across the organization.Overall, I couldn’t be happier that we found a true strategy and implementation partner in LSA.

Doug Hansen
President and Director

Redwood Trust

I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

We recently hired LSA to help us take our client delivery methodology to the next level as we continue to grow and help our clients succeed. The custom strategy and design session exceeded our expectations. They really understood our business and delivered within tight time frames.  They were the best I have seen for this type of complex, visible and strategic work. LSA’s ability to get a group of 20+ executives from around the globe on the same page, push their thinking to new heights, and ensure an executable plan was excellent. I would recommend LSA to anyone looking to take their strategy and strategic execution to the next level.

Rob Sturgeon
EVP Client Delivery

Service Source

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

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