Action Learning & Leadership Development Programs

How to fast track your leaders using action learning

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“We turned to LSA to help us custom design and deliver an action learning leadership development program to help drive performance for our leaders and managers. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”
Sally Buchannan | VP Human Resources | Sony

Recent research has confirmed what our clients have been telling us for decades – high-performing firms are three times more likely than lower performers to use experiential learning for both the front-line and executive-level leaders.  The good news is that action learning for leaders does not need to be complex. Like most pursuits, the mastery of the fundamentals combined with a high level of relevancy, practice, feedback and accountability make the greatest impact.

In the case of leadership development, the most frequent skill gaps identified by senior leaders are fundamental business execution skills. A recent survey published in Chief Learning Officer Magazine identified the most pressing leadership skill gaps to be:

  • Strategic thinking
  • Creating a vision and engaging others in it
  • Leading change
  • Inspiring and motivating people
  • Making decisions using an enterprise perspective

The leadership knowledge, tools, and abilities needed to effectively execute on the above leadership skill gaps are also fairly straight forward. What can be tricky is designing and managing the action learning leadership development process to strengthen core leadership skills while getting real work done.

Most organizations struggle with how to develop leaders. Though leadership as a discipline can be abstract, inconsistent and vague, expectations of leaders are more clear.  We expect leaders to think systemically and make decisions from an enterprise perspective that add value to the top and bottom lines while inspiring employees to perform at their peak.

Our customized Leadership Action Learning programs are typically six-to-twelve month engagements.  A small group of 12-16 high potential leaders and managers work in teams to think strategically, create a vision and business case, present and sell to senior executives and board members, and implement important projects that can significantly increase revenue, decrease costs or improve performance.

Our highly experiential leadership programs ask leaders and managers to think, to take action, to maintain momentum, to learn and to drive high performance from themselves and those around them.  Leaders learn through relevant and practical application using real projects to:

  • Have a big-picture view of the organization
  • Understand and execute the business strategy
  • Create a high performance and motivating work environment
  • Be more innovative
  • Take meaningful and visible action
  • Work across silos
  • Get measurable results

Individuals receive targeted training, mentoring, supervision, and real-time coaching to develop critical and timely leadership skills as they work through the process of initiating and implementing a significant initiative in their organization.  Representative leadership programs focused on having a C-level perspective, acting strategically, and leading change include:

    1. Driving the Bottom Line with Experiential Leadership
    2. Strategic Decision Making
    3. Business Simulation: “You Decide”

Please contact us to explore how we can help your organization successfully turn leadership into a strategic advantage.

Ask us about Leadership Development Pay-for-Performance options and how to move the leadership metrics that you care most about.  Typical metrics that we move in our leadership programs include:

  • Sales revenue, margin, win rate, portfolio mix, deal size, and sales cycle.
  • Customer acquisition, loyalty, growth, and satisfaction.
  • Leadership execution effectiveness of key corporate strategies.
  • Employee attraction, development, performance, engagement and retention.
  • Project cost, quality, and time.

Related Information

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

We value our relationship with LSA Global. They focus on understanding our business situation and helping us succeed. LSA continues to deliver top quality consulting and leadership solutions that are highly customized for our business and culture. I would highly recommend LSA Global as a top quality resource to anyone looking to greatly improve the skills of their leadership, management, and project teams.

Bonnie S. Olson
Vice President of Human Resources

LSS

The customized leadership program was very practical and achieved our goals. LSA adapted very well to our group and the situation and helped us build trust and awareness of successful leadership styles. We look forward to the next steps.

Erik Okholm
Director of Software Development

LSA Global has been a great partner in helping ServiceSource move toward its Vision of being “the leading developer of talent in the service performance management industry.” I have engaged LSA’s services to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training, Employee Engagement and Instructional Design. They have consistently met or exceeded my (very) high expectations and are always responsive to my needs.

Mike Normant
Senior Director, Training & Development

Service Source

We signed up with LSA early on – as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility.  When we need to supplement our own internal skills or resources, we use LSA knowing that we can depend on outstanding quality advice and solutions every time.

Margie Bunting
HR Manager

We selected LSA Global over 5 other companies to help our key executives improve their overall communication and executive presentation capabilities. LSA exceeded our expectations.  I highly recommend LSA to any executive team looking to better organize and more effectively deliver key executive-level messages when the stakes are high.

Todd Power
Office of the CEO

LSA’s approach has certainly brought value to Knight Ridder Digital. They were laser focused on our goal and determined to meet all of our Leadership development program needs. Their flexibility and commitment were keys in making our program successful.

Dipik Rai
Director of Marketing

Redwood Trust looked to LSA Global as a consulting partner to help us explore innovative and scholarly approaches to promote employee engagement and sustain the unique culture we’ve built over the last decade.  LSA helped us perpetuate coaching as a discipline across the organization by integrating our core values, goal setting and performance management under an interactive coaching program.  We appreciate LSA’s commitment to cutting-edge practices to help keep us a step ahead during this time of rapid change.

Rosalyn Chan
Vice President, Human Resources

Redwood Trust

I contacted LSA to help us with leadership development. LSA worked with me to identify a solution that would match our needs as well as our personality. The solution was such a huge success. It received rave reviews. I would highly recommend LSA to other companies.

Karen King, SPHR
Manager, Human Resources

Alliance Data

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.

Ted Ramlet
CIO & SVP

McKesson

LSA always helps us provide the right sales, management, and leadership programs at the right time to meet the unique needs of both individuals and departments. I especially appreciate their ability to deeply understand our business and our culture so that they can recommend the appropriate solutions.

Sarah Parks
Senior Project Manager

Hyperion

It was a challenge to find a consultant with an approach to performance improvement that fit our unique culture and style. We were pleasantly surprised to discover LSA’s depth of expertise in the fields of motivation, developmental coaching and performance management and measurement.

LSA seamlessly integrated those components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, and created a solid, refreshing approach that quickly got us moving and engage at all levels across the organization.Overall, I couldn’t be happier that we found a true strategy and implementation partner in LSA.

Doug Hansen
President and Director

Redwood Trust

We have had a very beneficial partnership with LSA for over 2 years. The recent Leadership Development Program that they designed and customized with us to help us identify, develop, and retain top leaders in the organization was a huge success. It was instrumental in helping take our company and our key people to the next level. I would recommend their training and consulting services to anyone looking to develop and retain top talent.

Steve Janowsky
Vice President of Operations

Proxicom

The customized leadership styles and coaching program was the best training that I have ever attended. The facilitators were phenomenal. They have a wealth of experience and knowledge coupled with compassionate and caring styles. I’d highly recommend this leadership training program to any manager, director, or executive looking for a life changing leadership program.

Shoaleh Ghaffari
Director, HR

Cutera

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

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