Building a High Performance Culture

How Leaders Create a High Performance Culture and Environment

High Performance Environment Diagnostic, Consulting, and Training

“We are building a high performance culture and achievement-based workplace. Without this unique high performance methodology, I would expect us to be behind our competitors.”

Shenaz Khan | GM People & Performance | BT Financial

“The high performance culture diagnostic facilitated clarity on what leadership actions needed to be taken in order to improve the performance of my team and why these actions would have the greatest impact. Importantly the process unified my senior executive team around these leadership actions.”

Charlie Brown | Senior Executive | Accenture

“We are now generating revenue greater than any other channel.  I absolutely see this as a result of building a high performance culture. Since inception (less than one year) the average revenue generated per person has increased by over 400%.”

Helen Wells | Director Customer Service | AMP Financial Services

“It is often difficult to unify a leadership team on improving people’s performance. Building a high performance environment  provided powerful, yet easily understood information on the key factors effecting performance at Cisco. It unified my team on the specific actions required to improve performance.”

Gerard Lithgow | VP Enterprise Sales | Cisco

Given your unique strategy and circumstances, what leadership moves, made today, will have the greatest effect on the performance of your organization or team?

Did you know that there are over 70 possible leadership actions available to an executive at any given time that can significantly change performance?  It is no wonder why many leaders and companies get lost in and frustrated by impractical theories and expensive consultants trying to make sense of it all.

Based on over 20 years of high performance research focused on the dynamics that improve human performance with elite institutions such as Harvard, the U.S. Special Forces, Cisco, Accenture, MIT, NASA, and the Juilliard School, the high performance culture methodology helps identify the top leadership moves necessary to drive higher performance.

Our clients tell us that the research-backed, practical and action-oriented approach provides clarity, structure and measurable results.

Leaders around the world with whom we have worked to tell us that building a high performance culture has:

  • Increased productivity by 25%
  • Gained over $500,000 in annual benefits
  • Improved performance of 40% of the workforce
  • Improved net profit by $100,000 per month
  • Raised average revenue per person by 400%

Typically clients turn to a High Performance Culture solution to:

  • Build a high performing environment and culture that aligns with their business and talent strategies
  • Remove the guesswork in getting the most from their people
  • Determine how to best execute their strategy from a “people perspective”
  • Identify the best leadership moves to get their organization to realize its stretch objectives
  • Benchmark their current performance environment against high performance best practices
  • Increase leadership accountability for performance improvement
  • Understand, in detail, the dynamics affecting human high performance in their organization or team

After an initial leadership education session that focuses on the high performance research and the critical dynamics that stimulate performance and strategy execution, our usual approach involves 4 key steps:

1.  Assess Your Current Performance Culture
Understand the existing performance environment using our proven High Performance Culture Diagnostic.  The high performance culture assessment enables leaders to quickly build a detailed picture of the current performance environment and accurately pinpoint key levers to improve and sustain performance.  Typical outcomes include identifying:

  • Strengths and weaknesses of the current culture and performance environment
  • Likely accelerators and inhibitors to performance
  • Current and future ‘pressure’ dynamics that will most influence performance
  • Benchmark comparisons

2.  Identify the Two Key Leadership Moves to Improve Performance
Review the diagnostic results with the Leader and the Executive Team and agree on the two key leadership actions that, if taken, will result in the most dramatic improvement in performance across the organization.

3.  Execute the Two Key Leadership Moves
Implement the two leadership actions in a way that makes sense for your strategy and unique circumstances.

4.  Measure Improvement and Agree Upon Next Steps
Re-test to monitor progress against success metrics and to continuously improve.

If you would like to learn how building a high performance culture and workplace environment has helped leading organizations perform at their peak, please contact us.

Related Information

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.

Ted Ramlet
CIO & SVP

McKesson

LSA’s approach has certainly brought value to Knight Ridder Digital. They were laser focused on our goal and determined to meet all of our Leadership development program needs. Their flexibility and commitment were keys in making our program successful.

Dipik Rai
Director of Marketing

As a high growth digital marketing agency with cutting edge talent, we hired LSA Global to help clarify our strategy and work with our executive leadership team to help implement strategic changes in a way that made sense for our unique culture. The work was so successful that we also hired them to coach our key leaders. LSA has been instrumental in helping us transition to a new leadership team and triple revenue. In this age of useless consultants, I highly recommend their practical and business-oriented approach to strategy, culture and talent.

David Bentley
General Manager

AKQA

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

LSA is an excellent training outsource partner! They listen to our needs, are responsive and work at a pace that keeps up with ours. We have found LSA to bring strategic and innovative solutions to meet our business problems by partnering effectively with our staff. I consider them to be an external extension of our team.

Wendy Chinn
Sr. Director, Global Sales Enablement

We recently hired LSA to help us take our client delivery methodology to the next level as we continue to grow and help our clients succeed. The custom strategy and design session exceeded our expectations. They really understood our business and delivered within tight time frames.  They were the best I have seen for this type of complex, visible and strategic work. LSA’s ability to get a group of 20+ executives from around the globe on the same page, push their thinking to new heights, and ensure an executable plan was excellent. I would recommend LSA to anyone looking to take their strategy and strategic execution to the next level.

Rob Sturgeon
EVP Client Delivery

Service Source

We consistently receive positive feedback about the quality of the LSA Leadership Training Programs and LSA facilitators. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond to design solutions to meet our needs. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

Intuit

LSA’s executive coach based his approach on understanding our business circumstances and strategy, as well as our leadership aspirations. The customized coaching covered all aspects of leadership; it was not simply a touchy-feely endeavor. In fact, the focus on clear business outcomes and real life circumstances challenged me to develop my thinking and actions related to leading the business.”

Janet Pagano
Managing Director

Ovid

The customized leadership styles and coaching program was the best training that I have ever attended. The facilitators were phenomenal. They have a wealth of experience and knowledge coupled with compassionate and caring styles. I’d highly recommend this leadership training program to any manager, director, or executive looking for a life changing leadership program.

Shoaleh Ghaffari
Director, HR

Cutera

The customized leadership program was very practical and achieved our goals. LSA adapted very well to our group and the situation and helped us build trust and awareness of successful leadership styles. We look forward to the next steps.

Erik Okholm
Director of Software Development

LSA demonstrated the criticality for executives to look beyond current ethics topics and focus on applying fundamental values in everything they do to demonstrate true leadership. They successfully delivered in two hours what most leadership development presenters would spend an entire day trying to communicate.

Nick Voyvodich, SPHR
HR Manager

Fujitsu

Having tripled in size and recently merged, LSA helped our executive team to increase our level of strategic alignment, solidify our new direction and push our agency forward. As we look to rapidly scale, the clear and actionable critical few strategic moves combined with how we differentiate ourselves to our top accounts and target clients has really set us on a great path to success. This is exactly what we needed to get to the next level.

Matt Britton
CEO

We have had a very beneficial partnership with LSA for over 2 years. The recent Leadership Development Program that they designed and customized with us to help us identify, develop, and retain top leaders in the organization was a huge success. It was instrumental in helping take our company and our key people to the next level. I would recommend their training and consulting services to anyone looking to develop and retain top talent.

Steve Janowsky
Vice President of Operations

Proxicom

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

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