Definition of a Healthy Corporate Culture
We define a healthy corporate culture as one in which the corporate values and behaviors are consistently lived across an organization. In general, all organizations strive to be healthy, and people want to work in a healthy corporate culture. We believe the health of an organization encompasses your employees’:
Values and a Healthy Corporate Culture
Corporate values represent the core beliefs you stand for collectively. They drive leadership behaviors and act as the bedrock of a high performance culture by serving as a filter for key decisions and as the means to attract, develop, engage and retain top talent.
Minimum Levels of Organizational Health
In terms of a healthy corporate culture, the combination of values and behaviors can be measured on a “good-to-bad” or “healthy-to-unhealthy” scale. And there are absolutely minimum levels of organizational health that must be attained for any company to thrive.
How Would You Characterize Your Business Culture?
What are the norms of behavior and how are things accomplished day-by-day? Do employees feel energized at the thought of going to work or do they feel defeated before they even arrive? If you agree that culture drives a company, it behooves you to create a healthy corporate culture to set the foundation of high performance and growth.
Unhealthy Corporate Cultures
No matter how apparently successful and prestigious a firm, a negative workplace culture will ultimately drag it down. A toxic culture can lack integrity, respect for others, information sharing or all of the above. The end result is an environment where growth is stifled, innovation suffers and results are disappointing.
Eight Attributes of a Healthy Corporate Culture
Instead, imagine a place where employees actually enjoy working together, communicate freely, share the load, love their job and exceed expectations. This is not an impossible dream. These healthy organizational cultures exist in large and small companies and generally have eight characteristics in common:
1. Retention Is High, Turnover Is Low
Employees stay when they are appreciated for their contribution, have opportunities to learn and grow, and enjoy what they do. High levels of unwanted attrition are the first warning sign of an unhealthy or unaligned workplace culture.
2. Work is Both Challenging and Rewarding
Engaged employees buy into both the company and team missions. In the ideal situations, employees had an active role in creating them. When work is rewarding and challenging, employees are always looking for ways to do things better because they care about the results.
3. People Want to Join Your Team
High growth companies often struggle to hire top talent that fits at the rate they need to hit aggressive growth targets. Attracting top talent is easier for companies with a healthy culture. Word gets out and employee referrals grow.
4. Leadership is Shared
In healthy corporate cultures, leaders actively involve more people in making important decisions. Unlike leaders at unhealthy cultures, these leaders are not threatened by scrutiny, input or success of others. They value input, feedback and continuous learning.
5. There is a Lack of Complaining, Whining, Finger Pointing and Gossip
Healthy corporate cultures have little tolerance for workplace politics. There are no “behind-the-scenes” conversations; issues are dealt with directly, openly, and without fear of repercussion.
6. Employees Smile
As inconsequential as it may seem, employees at healthy companies consistently greet each other happily at work and genuinely look forward to time together. Smiling also aligns with the old adage that “a happy worker is a productive worker.”
7. Employees Feel Valued
Rather than feeling they are simply a cog in the wheel of their organization, healthy cultures make sure employees know they truly matter. Employees feel valued when they are paid fairly, the organization makes investments to make them more successful and leaders are committed to making it a great place to work.
8. Change is Generally Well Received
In a healthy work environment, change does not inspire the fear that it does elsewhere. Employees are well-informed beforehand, trust their leaders, are asked for input regarding changes that affect their work and understand why the changes are happening.
The Bottom Line
Culture accounts for 40% of the difference between high and low performing companies. Because strategies must go through culture to get executed, smart leaders establish and live team values that support a positive and healthy corporate culture. You and your colleagues and the bottom line will benefit.
To learn more about how a healthy workplace culture fits into high performance, download The 3 Levels of a High Performance Culture
4 Keys to Keeping Talent Up to Date
Why Employees Change Their Mind
We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.
Director of Global Recruiting
PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.
Vice President of Human Resources
We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.
Senior HR Manager - Staffing, Training, & Development
In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.
We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.
Director, Human Resources
The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.
LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.
VP of Human Resources
VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.
Cindee Van Vleck
Director Human Resources
LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”
Beth A. Taylor
Vice President of Human Resources
LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!
Director of HR
I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.
Chief People Officer
I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.
Human Resource Manager
I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.
Director, HR Business Partner
I consistently look to LSA Global when I need custom programs put together for my client groups. I can always count on LSA to do a thorough needs analysis and to put together spectacular programs that are well received. Their management development and performance management expertise and professionalism make them one of my top-rated learning and development partners.
HR Program Manager
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