Definition of a Healthy Corporate Culture
We define a healthy corporate culture as one in which the corporate values and behaviors are consistently lived across an organization. In general, all organizations strive to be healthy, and people want to work in a healthy corporate culture. We believe the health of an organization encompasses your employees’:
Values and a Healthy Corporate Culture
Corporate values represent the core beliefs you stand for collectively. They drive leadership behaviors and act as the bedrock of a high performance culture by serving as a filter for key decisions and as the means to attract, develop, engage and retain top talent.
Minimum Levels of Organizational Health
In terms of a healthy corporate culture, the combination of values and behaviors can be measured on a “good-to-bad” or “healthy-to-unhealthy” scale. And there are absolutely minimum levels of organizational health that must be attained for any company to thrive.
How Would You Characterize Your Business Culture?
What are the norms of behavior and how are things accomplished day-by-day? Do employees feel energized at the thought of going to work or do they feel defeated before they even arrive? If you agree that culture drives a company, it behooves you to create a healthy corporate culture to set the foundation of high performance and growth.
Unhealthy Corporate Cultures
No matter how apparently successful and prestigious a firm, a negative workplace culture will ultimately drag it down. A toxic culture can lack integrity, respect for others, information sharing or all of the above. The end result is an environment where growth is stifled, innovation suffers and results are disappointing.
Eight Attributes of a Healthy Corporate Culture
Instead, imagine a place where employees actually enjoy working together, communicate freely, share the load, love their job and exceed expectations. This is not an impossible dream. These healthy organizational cultures exist in large and small companies and generally have eight characteristics in common:
1. Retention Is High, Turnover Is Low
Employees stay when they are appreciated for their contribution, have opportunities to learn and grow, and enjoy what they do. High levels of unwanted attrition are the first warning sign of an unhealthy or unaligned workplace culture.
2. Work is Both Challenging and Rewarding
Engaged employees buy into both the company and team missions. In the ideal situations, employees had an active role in creating them. When work is rewarding and challenging, employees are always looking for ways to do things better because they care about the results.
3. People Want to Join Your Team
High growth companies often struggle to hire top talent that fits at the rate they need to hit aggressive growth targets. Attracting top talent is easier for companies with a healthy culture. Word gets out and employee referrals grow.
4. Leadership is Shared
In healthy corporate cultures, leaders actively involve more people in making important decisions. Unlike leaders at unhealthy cultures, these leaders are not threatened by scrutiny, input or success of others. They value input, feedback and continuous learning.
5. There is a Lack of Complaining, Whining, Finger Pointing and Gossip
Healthy corporate cultures have little tolerance for workplace politics. There are no “behind-the-scenes” conversations; issues are dealt with directly, openly, and without fear of repercussion.
6. Employees Smile
As inconsequential as it may seem, employees at healthy companies consistently greet each other happily at work and genuinely look forward to time together. Smiling also aligns with the old adage that “a happy worker is a productive worker.”
7. Employees Feel Valued
Rather than feeling they are simply a cog in the wheel of their organization, healthy cultures make sure employees know they truly matter. Employees feel valued when they are paid fairly, the organization makes investments to make them more successful and leaders are committed to making it a great place to work.
8. Change is Generally Well Received
In a healthy work environment, change does not inspire the fear that it does elsewhere. Employees are well-informed beforehand, trust their leaders, are asked for input regarding changes that affect their work and understand why the changes are happening.
The Bottom Line
Culture accounts for 40% of the difference between high and low performing companies. Because strategies must go through culture to get executed, smart leaders establish and live team values that support a positive and healthy corporate culture. You and your colleagues and the bottom line will benefit.
To learn more about how a healthy workplace culture fits into high performance, download The 3 Levels of a High Performance Culture
4 Tips to Keep Your Team Engaged
Top 4 Sales Leadership Mistakes to Avoid
A Better Way to Set Strategic Priorities
How to Better Handle Office Politics
How to Ensure Smart Talent Management
LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.
Fortune 500 Financial Services Company
Director of Infrastructure & Technology
LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.
Learning & Development
The Managing Virtual Teams program was extremely valuable. Your consultant/ facilitator’s fundamental knowledge of Synopsys as a company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was an excellent use of our time.
Vice President, Information Technology
For our go to training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!
Director, Organizational Excellence & Development
We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.
Director of Global Recruiting
What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.
Director of HR
We recently contacted LSA Global to assist us with a unique training request. We gave LSA a very short deadline and LSA custom designed a training program to meet our exact requirements within the limited time allotted to them. We found their facilitator to be well versed in the subject matter and very credible; the design provided practical and valuable information to our team of managers. I highly recommend LSA Global, particularly in the area of management training.
Julaine K. Souza
Senior Vice President
I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.
Chief People Officer
I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.
LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.
VP of Human Resources
LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.
Senior Marketing Manager
We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.
Margaret M. Mader
Vice President, Human Resources
We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.
Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.
Want to know how you stack up against leading organizations? Receive a complimentary benchmarking analysis courtesy of an LSA Expert.
Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.
First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.
Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.
Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.