A Manager’s Role — Creating a Clear Line of Sight
The best managers know that creating a clear line of sight from each person’s role and individual set of tasks to what the team and company are trying to accomplish sets the stage for high performance. When employees have a clear line of sight, they can see and articulate the relationship between what they do and what makes the company successful.
The bad news is that, according to Gallup, only 22% of employees think their leaders know where their organization is headed and only 15% strongly agree the leadership of their organization makes them feel enthusiastic about the future. The good news is that the clarity from creating a clear line of sight sets the stage for higher team performance and increases employee engagement, motivation, and commitment.
Just think about it. Essentially, a manager’s role is to encourage, enable, and facilitate their team to meet individual, team, and overall company goals. To be successful, managers need to be able to interpret how the team can add value and then consistently decide what matters most.
It is up to managers to be specific about how each team member fits in and what expectations there are for each team member’s contribution to the team effort. This is important because employees are motivated by more than a paycheck. Employees tells us that they want to see how their work benefits others so that they have a greater sense of purpose at work.
While not every employee is trying to solve world hunger or cure cancer, most jobs help someone. Creating a team charter is an effective way to create a meaningful connection between employees and the beneficiaries of their work.
Team Charters — How to Create a Clear Line of Sight for Your Team
Our organizational alignment research found that strategic clarity accounts for 31% of the difference between high and low performing teams. While there are many ways for individuals and teams to add value, in order to be successful teams need to have a basic understanding of why the team was formed, who it serves, how it will accomplish its objectives, and what success looks like.
Pro Tip: As part of the team chartering process, try to increase meaning and purpose at work for your team by arranging face-to-face meetings between employees and customers, sharing or creating customer testimonials, and reviewing any third-party sources that detail how your team and your company helps others.
The Bottom Line
When your team is clear on the priorities, who they serve, and how success will be measured, they have a clear line of sight to how their goals and work add value. This helps everyone stay focused on what matters most. Are your leaders and managers helping to create a clear line of sight for their people to both add value and to feel valued?
To learn more about creating high performing teams, download 3 Must-Have Ingredients of High Performing Teams for New Managers
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