Organizational Alignment

  • 10 Research-backed Dimensions of an Aligned Workplace Culture

    An Aligned Workplace Culture Matters Our organizational alignment research found that an aligned workplace culture accounts for 40% of the difference between high and low performing companies in terms of: Revenue growth Profitability Employee engagement Customer loyalty Leadership effectiveness The…

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  • 7 Steps to Aligning Call Center Change

    Aligning Call Center Change When you ask your Call Center Reps to change their behavior in order to deliver on your brand promise, increase revenue and manage margins, be sure that you are fully aligning call center change to support…

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  • 4 Steps to Take When Strategy and Culture Are at Odds

    Growth is Limited When Strategy and Culture Are at Odds When strategy and culture are at odds, it is nearly impossible to reach your business potential.  Why?  Because your strategy must go through your people and your culture to be…

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  • 4 Elements to Ensure Strategy Aligns Behavior

    When Strategy Aligns Behavior A clear, well understood strategy aligns behavior with the priorities of the business. Just as a coxswain guides his crew to pull together in the same direction in a coordinated way, a great strategy guides everyone…

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  • Build a Strong Culture of Employees with Super Powers

    Want to Build a Strong Culture of Employees with Super Powers? Do you have a clue about what genuinely engaged and aligned employees can do for your strategy, your culture and your brand? If not, listen up! The Two-Fold Impact…

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