Training Needs Assessment

training needs assessment for businesses

How to pinpoint development needs and align leadership

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Training Needs Assessment Services that Work

“I think we learned a lot in this project. I would definitely look for ways to use your training needs assessment services again. I’m interested in finding ways to do periodic follow-ups to assess progress. The final output was truly a collaboration between our two organizations.

The payoff was the correlation between assessment results and actual performance.”
Director | US Sales Operations | Fortune 500 Technology Firm

Most assessments are not only statistically invalid, but they are often implemented in a way to inhibit trust, decrease relevance, and waste time.

As stated by Robert A. Humphrey, “An undefined problem has an infinite number of solutions.” We pride ourselves on a proven training needs assessment service that finds the root cause, creates alignment, initiates the change process, and targets development areas that have the most business impact.

Our training needs assessment services support our core belief in the Transfer of Training™ and the required impact on the business through increased revenue, decreased costs, and/or increased productivity. Our company, group, and individual level assessment tools provide powerful data to:

  • Initiate the change process
  • Align leadership and employees
  • Pinpoint skill gaps against a proven standard
  • Customize workshops
  • Predispose participants
  • Guide coaching and Individual Development Plans
  • Set baseline metrics
  • Target investments
  • Determine the root cause
  • Obtain buy-in

Training needs assessments are offered as an on-demand service. There is no hardware, software, or related infrastructure to purchase and maintain. The end result is a highly available, scalable, and secure application available to participants 24/7 anywhere on the globe.

We believe that the purpose of a training needs assessment should be to answer the questions: “What is holding us back?” and “Where should we focus?” We also believe that assessments should be customized to each unique environment, be outcome-based (not opinion-based), and compare skills to actual performance to guide strategies.

In addition to Leadership Simulation Assessments for High Stakes Roles, interviews, and focus groups, LSA Global offers three proven online options that are augmented by key leadership interviews:

Training Needs Assessment Services

1.  What Are the Critical “Money Making” Skills?

Leader Assess™ training needs assessment surveys are used to identify the “Money Making” skills. The Leader Assess™ is an online training assessment completed by executives and leaders to help them prioritize skills in three areas:

LSA-Leader-Training-Needs-Assessment-View-1

Created from a bank of 150+ behaviorally-based questions, the assessment is a proven tool to drive executive alignment, buy-in, and focus. View a sample training assessment question Leader Assess™.

Team-Training-Needs-Assessment-Title

2.  Where Are the Key Gaps and Priorities?

Team Assess™ training needs assessment surveys are used to answer the question “What are the strengths and limiters of my team or target audience?” related to our business. The Team Assess™ needs assessment survey is completed by the “masses” to help identify:

LSA-Power-View Training Assessment

Team Assess™ is a proven tool to drive alignment, buy-in, and focus for a specific target audience.

Individual-Development-Plan-Title

3.  What Should I Do Differently?

Individual Development™ Plans are used to answer the question “What can I do about it?” The customized profiles are used to help drive individual performance coaching sessions. Combined with the Leader Assess™ and Team Assess™, the Individual Development™ Plans are an invaluable development tool for one-on-one follow through and development.

Coaching-Scorecard-from-Training-Needs-Assessment

LSA Global can deliver each survey in more than a dozen languages simultaneously including English, French, Spanish, Portuguese, Dutch, Hebrew, Swedish, German, Chinese, Japanese, Korean and Thai.

If you would like to learn how our training needs assessment expertise has helped leading organizations across multiple industries succeed, please contact us.

Related Information

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

Service Source

We have partnered with LSA for years.  Our organization’s learning needs have increased, decreased, and increased again over time.

The beauty of LSA’s business model is its flexibility and depth of their expertise.

When we need strategic or tactical outside help that we can trust, we use LSA knowing that we can depend on outstanding quality advice and targeted solutions every time.  You cannot go wrong with LSA.

Margie Bunting
HR Manager

LSA brought a very effective training strategy, design, and implementation approach to help us create a common language around our corporate training.

As a fast growing company with a geographically dispersed workforce, LSA’s expertise was invaluable to us in driving consistency, creating a sense of belonging for our employees, and developing a common language for everyone.

Binod Taterway
CEO

Blue Canopy

LSA asks the hard questions, listens, and understands both our business and talent needs.

We greatly benefit from their expertise ranging from assistance with personal development plans, to enhancing team performance, to enterprise-wide talent management challenges.

LSA provides great ideas, a fresh and practical approach, and valuable guidance on how to get the most from your talent.

Kristin Westland-Kaune
Director, Team Development

We partnered with LSA Global to help us invest in our people. LSA custom designed an impactful management curriculum to help upskill our key managers and leaders.

We consider LSA to be our trusted learning and development partner and a valued extension of our team as we rapidly scale.  Thank you LSA!

Lisa Bruun
SVP Human Resources

Ellie Mae

As a Training Outsourcing Partner, LSA consistently saves me time and money by understanding what matters to our strategy and what works in our unique culture.

Their practical and outcome-oriented methodology is fantastic and allows us to deploy better solutions faster.

I highly recommend them to anyone looking to raise the talent bar with a true strategic partner.

Tim Bonnet
Director of Training and Organizational Development

Dimension Data

I’m not sure if I’ve run across a company that can match the depth and quality of LSA’s consultants and facilitators.

I highly recommend LSA to anyone seeking a trusted training, coaching, and consulting partner to improve performance – at both a tactical and strategic level.

They really get talent, learning, and performance.

Jeff Coon
VP Human Resources

Exelixis

LSA’s action-learning leadership approach has been very beneficial to me, our leadership team, and the entire organization.

The balance of development and results has been excellent.

We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry key strategic projects forward.

The experience was better than anticipated.  I could not be more pleased.

Heather Feltman
President & CEO

LSS

The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling stuff. Their experts are an invaluable resource that help me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

Stacie Rodgers
VP of Human Resources

Cutera

LSA Global brought a fresh perspective to our behavioral based interviewing strategy for key executive positions that we needed to fill.  They helped us to develop questions that produced a much deeper understanding of candidates’ capabilities.

Throughout the process LSA was also very responsive in dealing with short lead time requests.  Thank you!

SPO Partners & Co
Kim Silva, CFO

LSA has a very unique and powerful methodology regarding learning. Their ability to overcome skepticism, obtain executive support, and create an aligned learning strategy that provides measurable business impact is second to none.

They understand your goals, flex to your needs, and solve problems. They certainly help make my job easier and are a pleasure to work with.

I highly recommend LSA to anyone trying to connect the dots between strategy, skills, knowledge, and results.

Noelle Van Vlierbergen
Human Resources Director

AKQA

We partnered with LSA to help custom design, deliver, and measure an advanced new employee on-boarding process. It was well thought out and bought into by sales leadership.

The combination of targeted sales tools, technology, coaching, performance plans, training, and reinforcement made all the difference.

The solution quantifiably improved new employee and hiring manager satisfaction and increased the speed to sales quota for new hires.

I would highly recommend LSA Global for any sales enablement team looking to increase the engagement and speed to productivity of their sales force. We are excited to implement the program globally as we continue to scale.

Rochana Golani
Director, Global Field Readiness

We have found LSA to be highly responsive to meeting our unique needs in learning and development. Their passion for high levels of business relevancy, customer satisfaction, and quality align very closely with our core values and talent management strategy.

Kudos to LSA Global.  They delivered exactly what I wanted under ever-changing conditions.

Laura McHugh
Director of Training and Organizational Development

Gilead

The experiential New Employee Orientation was an incredible success for 2,500+ new hires over 4 years spread across the globe.

LSA partnered with us to create an innovative solution on very short notice and added a huge amount of value.

We could never have done it without their unmatched combination of expertise, professionalism, and creativity that aligned everything with our unique culture and growth strategy.

Even our executives and experienced hires were blown away!

Brenda Wagner
Founder and President

Proxicom

LSA is an instrumental training outsourcing partner helping us to build leadership and management capacity while strategically investing in our people.

LSA’s flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans and talent management strategies.

Their ability to custom design, deliver, and evaluate high impact Management Training Programs has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

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