Training Needs Assessment

training needs assessment for businesses

How to pinpoint development needs and align leadership

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Training Needs Assessment Services that Work

“I think we learned a lot in this project. I would definitely look for ways to use your training needs assessment services again. I’m interested in finding ways to do periodic follow-ups to assess progress. The final output was truly a collaboration between our two organizations.

The payoff was the correlation between assessment results and actual performance.”
Director | US Sales Operations | Fortune 500 Technology Firm

Most assessments are not only statistically invalid, but they are often implemented in a way to inhibit trust, decrease relevance, and waste time.

As stated by Robert A. Humphrey, “An undefined problem has an infinite number of solutions.” We pride ourselves on a proven training needs assessment service that finds the root cause, creates alignment, initiates the change process, and targets development areas that have the most business impact.

Our training needs assessment services support our core belief in the Transfer of Training™ and the required impact on the business through increased revenue, decreased costs, and/or increased productivity. Our company, group, and individual level assessment tools provide powerful data to:

Training needs assessments are offered as an on-demand service. There is no hardware, software, or related infrastructure to purchase and maintain. The end result is a highly available, scalable, and secure application available to participants 24/7 anywhere on the globe.

We believe that the purpose of a training needs assessment should be to answer the questions: “What is holding us back?” and “Where should we focus?”

We also believe that skill assessments should be customized to each unique environment, be outcome-based (not opinion-based), and compare skills to actual performance to guide impactful strategies.

In addition to Leadership Simulation Assessments for High Stakes Roles, interviews, People Manager Assessment Centers, and focus groups, LSA Global offers three proven online options that are augmented by key leadership interviews:

Training Needs Assessment Services

1.  What Are the Critical “Money Making” Skills?

Leader Assess™ training needs assessment surveys are used to identify the “Money Making” skills. The Leader Assess™ is an online training assessment completed by executives and leaders to help them prioritize skills in three areas:

LSA-Leader-Training-Needs-Assessment-View-1

Created from a bank of 150+ behaviorally-based questions, the assessment is a proven tool to drive executive alignment, buy-in, and focus. View a sample training assessment question Leader Assess™.

Team-Training-Needs-Assessment-Title

2.  Where Are the Key Gaps and Priorities?

Team Assess™ training needs assessment surveys are used to answer the question “What are the strengths and limiters of my team or target audience?” related to our business. The Team Assess™ needs assessment survey is completed by the “masses” to help identify:

LSA-Power-View Training Assessment

Team Assess™ is a proven tool to drive alignment, buy-in, and focus for a specific target audience.

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3.  What Should I Do Differently?

Individual Development™ Plans are used to answer the question “What can I do about it?” The customized profiles are used to help drive individual performance coaching sessions. Combined with the Leader Assess™ and Team Assess™, the Individual Development™ Plans are an invaluable development tool for one-on-one follow through and development.

Coaching-Scorecard-from-Training-Needs-Assessment

LSA Global can deliver each survey in more than a dozen languages simultaneously including English, French, Spanish, Portuguese, Dutch, Hebrew, Swedish, German, Chinese, Japanese, Korean and Thai.

If you would like to learn how our training needs assessment expertise has helped leading organizations across multiple industries succeed, please contact us.

Related Information

LSA Global brought a fresh perspective to our behavioral based interviewing strategy for key executive positions that we needed to fill.  They helped us to develop questions that produced a much deeper understanding of candidates’ capabilities.

Throughout the process LSA was also very responsive in dealing with short lead time requests.  Thank you!

SPO Partners & Co
Kim Silva, CFO

LSA brought a very effective training strategy, design, and implementation approach to help us create a common language around our corporate training.

As a fast growing company with a geographically dispersed workforce, LSA’s expertise was invaluable to us in driving consistency, creating a sense of belonging for our employees, and developing a common language for everyone.

Binod Taterway
CEO

Blue Canopy

We hired LSA Global to design and deliver a customized outdoor experiential new employee orientation program for our recent group of MBA new hires.

The program reinforced WIPRO core values, helped to build relationships with fellow associates, and enhanced the group’s ability to operate successfully in the global world.

I definitely recommend LSA for effective employee onboarding of top talent.

Vishu Venkat, PHR
Talent Acquisition

We turned to LSA Global to help take our behavioral interviewing process to the next level in terms of both efficiency and effectiveness. LSA quickly understood our unique culture and challenging requirements.

They immediately helped us to improve our ability to continue to hire top talent that fits our culture and talent management strategy as we rapidly scale.  Thank you!

Julie Pearl
Technical Program Manager

Google

As a Training Outsourcing Partner, LSA consistently saves me time and money by understanding what matters to our strategy and what works in our unique culture.

Their practical and outcome-oriented methodology is fantastic and allows us to deploy better solutions faster.

I highly recommend them to anyone looking to raise the talent bar with a true strategic partner.

Tim Bonnet
Director of Training and Organizational Development

Dimension Data

We have worked with LSA Global for our learning and development needs and have always had great success.

They helped us recently with targeted and customized Management Training Workshops to fit our unique situation, and they were fantastic.

I highly recommend LSA to anyone that is attempting to help take their leadership and management talent to the next level.

Mary Johnston
HR Manager, BU Radiology Informatics

Thank you! Your learning strategy insights flipped our approach from a content-driven design to one where business strategy and relevancy drives the leadership programs we aimed to redesign.

This investment more than proved its worth – not only did it improve our leadership development program redesign, but it also was like a mini executive seminar that stretched our experienced L&D team’s thinking.

Richard Morse
Senior Director Talent Management

Gilead

We partnered with LSA to help custom design, deliver, and measure an advanced new employee on-boarding process. It was well thought out and bought into by sales leadership.  The combination of targeted sales tools, technology, coaching, performance plans, training, and reinforcement made all the difference.  The solution quantifiably improved new employee and hiring manager satisfaction and increased the speed to sales quota for new hires.

I would highly recommend LSA Global for any sales enablement team looking to increase the engagement and speed to productivity of their sales force. We are excited to implement the program globally as we continue to scale.

Rochana Golani
Director, Global Sales & Technical Field Enablement

LSA’s action-learning leadership approach has been very beneficial to me, our leadership team, and the entire organization.

The balance of development and results has been excellent.

We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry key strategic projects forward.

The experience was better than anticipated.  I could not be more pleased.

Heather Feltman
President & CEO

LSS

We have had a very beneficial partnership with LSA. Their recent Leadership Development Program helped us to identify, develop, and retain top leaders. It was instrumental in helping take our company and our key people to the next level. I would recommend them to anyone looking to truly develop and retain top talent.

Steve Janowsky
Vice President of Operations

Proxicom

LSA’s ability to assess needs and develop targeted  leadership training has been a critical resource for me to help our teams to perform at their peak. 

I love that LSA focuses on training that truly makes a meaningful impact on the people and the business.

Noelle VanVlierbergen
Sr. HR Business Partner

Apple-Logo-LSAGlobal

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

Service Source

LSA helped us to create the strategic clarity and alignment we needed for our team to thrive.

The practical, no-nonsense, and outcome-oriented approach really helped us all get on the same page and set us up to be a high performing leadership team to focus on what matters most.

Michael Carter
VP Human Resources

Samsung

We have found LSA to be highly responsive to meeting our unique needs in learning and development. Their passion for high levels of business relevancy, customer satisfaction, and quality align very closely with our core values and talent management strategy.

Kudos to LSA Global.  They delivered exactly what I wanted under ever-changing conditions.

Laura McHugh
Director of Training and Organizational Development

Gilead

I wanted to let you know how much I enjoyed working with LSA on the design and delivery of the experiential new employee on-boarding training.

I’ve been getting tons of positive unsolicited feedback.

You truly exceeded everyone’s expectations.

Steven Gray
US Enterprise Services

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