Training Needs Assessment

training needs assessment for businesses

How to pinpoint development needs and align leadership

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Training Needs Assessment Services that Work

“I think we learned a lot in this project. I would definitely look for ways to use your training needs assessment services again. I’m interested in finding ways to do periodic follow-ups to assess progress. The final output was truly a collaboration between our two organizations.

The payoff was the correlation between assessment results and actual performance.”
Director | US Sales Operations | Fortune 500 Technology Firm

Most assessments are not only statistically invalid, but they are often implemented in a way to inhibit trust, decrease relevance, and waste time.

As stated by Robert A. Humphrey, “An undefined problem has an infinite number of solutions.” We pride ourselves on a proven training needs assessment service that finds the root cause, creates alignment, initiates the change process, and targets development areas that have the most business impact.

Our training needs assessment services support our core belief in the Transfer of Training™ and the required impact on the business through increased revenue, decreased costs, and/or increased productivity. Our company, group, and individual level assessment tools provide powerful data to:

Training needs assessments are offered as an on-demand service. There is no hardware, software, or related infrastructure to purchase and maintain. The end result is a highly available, scalable, and secure application available to participants 24/7 anywhere on the globe.

We believe that the purpose of a training needs assessment should be to answer the questions: “What is holding us back?” and “Where should we focus?”

We also believe that skill assessments should be customized to each unique environment, be outcome-based (not opinion-based), and compare skills to actual performance to guide impactful strategies.

In addition to Leadership Simulation Assessments for High Stakes Roles, interviews, People Manager Assessment Centers, and focus groups, LSA Global offers three proven online options that are augmented by key leadership interviews:

Training Needs Assessment Services

1.  What Are the Critical “Money Making” Skills?

Leader Assess™ training needs assessment surveys are used to identify the “Money Making” skills. The Leader Assess™ is an online training assessment completed by executives and leaders to help them prioritize skills in three areas:

LSA-Leader-Training-Needs-Assessment-View-1

Created from a bank of 150+ behaviorally-based questions, the assessment is a proven tool to drive executive alignment, buy-in, and focus. View a sample training assessment question Leader Assess™.

Team-Training-Needs-Assessment-Title

2.  Where Are the Key Gaps and Priorities?

Team Assess™ training needs assessment surveys are used to answer the question “What are the strengths and limiters of my team or target audience?” related to our business. The Team Assess™ needs assessment survey is completed by the “masses” to help identify:

LSA-Power-View Training Assessment

Team Assess™ is a proven tool to drive alignment, buy-in, and focus for a specific target audience.

Individual-Development-Plan-Title

3.  What Should I Do Differently?

Individual Development™ Plans are used to answer the question “What can I do about it?” The customized profiles are used to help drive individual performance coaching sessions. Combined with the Leader Assess™ and Team Assess™, the Individual Development™ Plans are an invaluable development tool for one-on-one follow through and development.

Coaching-Scorecard-from-Training-Needs-Assessment

LSA Global can deliver each survey in more than a dozen languages simultaneously including English, French, Spanish, Portuguese, Dutch, Hebrew, Swedish, German, Chinese, Japanese, Korean and Thai.

If you would like to learn how our training needs assessment expertise has helped leading organizations across multiple industries succeed, please contact us.

Related Information

We looked to LSA Global as a consulting partner to help us explore innovative and scholarly approaches to promote employee engagement and sustain the unique culture we’ve built over the last decade.  LSA helped us perpetuate coaching as a discipline across the organization by integrating our core values, goal setting, and performance management.

We appreciate LSA’s commitment to cutting-edge practices to help keep us a step ahead during this time of rapid change.

Rosalyn Chan
Vice President, Human Resources

Redwood Trust

We partnered with LSA Global to help us invest in our people. LSA custom designed an impactful management curriculum to help upskill our key managers and leaders.

We consider LSA to be our trusted learning and development partner and a valued extension of our team as we rapidly scale.  Thank you LSA!

Lisa Bruun
SVP Human Resources

Ellie Mae

What a personal and professional pleasure it has been to partner with LSA. They are truly a strategic partner.

LSA has delivered top notch management development programs and worked with key teams to build the targeted skills they need.

LSA understands our business, our strategic initiatives, and the needs of our customers.  They have been a real blessing for our L&D team.

Jeff Rangel
Director of HR

We have found LSA to be highly responsive to meeting our unique needs in learning and development. Their passion for high levels of business relevancy, customer satisfaction, and quality align very closely with our core values and talent management strategy.

Kudos to LSA Global.  They delivered exactly what I wanted under ever-changing conditions.

Laura McHugh
Director of Training and Organizational Development

Gilead

LSA helped us to create the strategic clarity and alignment we needed for our team to thrive.

The practical, no-nonsense, and outcome-oriented approach really helped us all get on the same page and set us up to be a high performing leadership team to focus on what matters most.

Michael Carter
VP Human Resources

Samsung

Having a training outsourcing partner like LSA to support our talent management needs has been a real blessing. In an emerging company where typically you can’t afford the infrastructure necessary to provide a full range of offerings, having an external partner like LSA has been a blessing.

They deeply understand our business and our culture.   They do a great job on a wide range of customized training, consulting, and coaching solutions for us.

For us, they are definitely better than having our own internal Training and Organizational Development function.  They always do what it takes to hit the mark.

Chris Wells
Vice President, HR and IT

We partnered with LSA to help custom design, deliver, and measure an advanced new employee on-boarding process. It was well thought out and bought into by sales leadership.  The combination of targeted sales tools, technology, coaching, performance plans, training, and reinforcement made all the difference.  The solution quantifiably improved new employee and hiring manager satisfaction and increased the speed to sales quota for new hires.

I would highly recommend LSA Global for any sales enablement team looking to increase the engagement and speed to productivity of their sales force. We are excited to implement the program globally as we continue to scale.

Rochana Golani
Director, Global Sales & Technical Field Enablement

We have partnered with LSA for years.  Our organization’s learning needs have increased, decreased, and increased again over time.

The beauty of LSA’s business model is its flexibility and depth of their expertise.

When we need strategic or tactical outside help that we can trust, we use LSA knowing that we can depend on outstanding quality advice and targeted solutions every time.  You cannot go wrong with LSA.

Margie Bunting
HR Manager

We have had a very beneficial partnership with LSA. Their recent Leadership Development Program helped us to identify, develop, and retain top leaders. It was instrumental in helping take our company and our key people to the next level. I would recommend them to anyone looking to truly develop and retain top talent.

Steve Janowsky
Vice President of Operations

Proxicom

I’m not sure if I’ve run across a company that can match the depth and quality of LSA’s consultants and facilitators.

I highly recommend LSA to anyone seeking a trusted training, coaching, and consulting partner to improve performance – at both a tactical and strategic level.

They really get talent, learning, and performance.

Jeff Coon
VP Human Resources

Exelixis

LSA asks the hard questions, listens, and understands both our business and talent needs.

We greatly benefit from their expertise ranging from assistance with personal development plans, to enhancing team performance, to enterprise-wide talent management challenges.

LSA provides great ideas, a fresh and practical approach, and valuable guidance on how to get the most from your talent.

Kristin Westland-Kaune
Director, Team Development

LSA Global brought a fresh perspective to our behavioral based interviewing strategy for key executive positions that we needed to fill.  They helped us to develop questions that produced a much deeper understanding of candidates’ capabilities.

Throughout the process LSA was also very responsive in dealing with short lead time requests.  Thank you!

SPO Partners & Co
Kim Silva, CFO

The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling stuff. Their experts are an invaluable resource that help me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

Stacie Rodgers
VP of Human Resources

Cutera

LSA is an instrumental training outsourcing partner helping us to build leadership and management capacity while strategically investing in our people.

LSA’s flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans and talent management strategies.

Their ability to custom design, deliver, and evaluate high impact Management Training Programs has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

The quality of LSA’s Leadership Training Programs and facilitators is always top notch. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

Intuit

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