There Are Big Differences Between Weak and Strong Training Assessments
We have found both weak and strong training assessments during our 25+ years of designing and delivering training solutions.
What Most Companies Do
Most organizations use training assessments to identify the specific skills, knowledge, and attitudes that are most important to the people and the business. However, not all training assessments are created equal.
How Weak L&D Functions Handle Training Assessments
In general, most learning and development functions provide a good sense of training priorities based upon what is most requested by the workforce. But ineffective L&D functions do not scientifically identify the critical few skills, knowledge, and attitudes that are most important to the leaders of the business or to the strategy as a whole.
An Example of a Weak Training Needs Assessment
For example, an assessment that asks managers to force-rank or prioritize training options (i.e. presentation skills versus business acumen skills) will tell you only what people think they want on a preconceived list of training options. This approach neglects the desired performance improvement or required business impact that will actually move the business forward. While this approach is certainly well-intentioned, it usually misses the mark.
For example, after their employee engagement survey identified a greater need for employee and career development, a recent client asked employees which training options they liked best out of a list of:
The Training Assessment Results
The top three with the highest ratings were communication, business acumen and management skills. The company designed and rolled out the top three programs, but they had trouble filling the workshops. Why? Because employees ranked what they liked best, not what they were willing to invest their time doing compared to other priorities in a way that would be supported by their boss and the company as a whole.
In others words, the training assessment lacked context.
How Strong L&D Functions Handle Training Assessments
Effective learning and development functions do not waste time comparing various training options. They focus on identifying the critical few behavior-based skills, knowledge, and attitudes by person and by group that matter most to the:
In other words, strong L&D functions ensure high levels of training relevance across the organization. Relevant enough that each and every training initiative is supported by management because it helps the target audience achieve important company priorities.
Why This Training Approach is Effective
This relevant-driven training approach allows training assessments to effectively support behavior and performance change by:
The Bottom Line
Ineffective L&D functions do not focus on the business and performance relevance from the point of view of their key business stakeholders. High performance training functions ensure training is relevant to the participants, their bosses and the company as w hole.
To learn more about taking your training function to the next level and if weak and strong training assessments are impacting your results, download the Top 10 Training Function Warning Signs that You May Be in Trouble
How to Sell Value versus Price
7 Threats to a Positive Company Culture
Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.
Senior Project Manager
We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.
Director, Human Resources
Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.
President and Chief Executive Office
Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.
Vice President of Human Resources
LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.
Margaret M. Mader
Vice President, Human Resources
“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”
VP Human Resources
I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.
Director, HR Business Partner
The Managing Virtual Teams program was extremely valuable. Your consultant/ facilitator’s fundamental knowledge of Synopsys as a company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was an excellent use of our time.
Vice President, Information Technology
We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.
We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.
Director of Human Resources
PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.
Vice President of Human Resources
VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.
Cindee Van Vleck
Director Human Resources
We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.
HR Project Manager - Training & Development, PHR
We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.
Barry L. Byrd, SPHR
Human Resources Manager
What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.
Director of HR
Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.
Want to know how you stack up against leading organizations? Receive a complimentary benchmarking analysis courtesy of an LSA Expert.
Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.
First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.
Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.
Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.