Communication Skills Training Programs

“The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills training workshop and the facilitator as our top workshop.

I’d highly recommend working with the LSA Global team to meet your professional development needs.”
John Mastrorilli | FRDP Leader | Intuit

The ability to communicate matters. According to McKinsey research, effective communication skills can increase the productivity of an organization by 25%. And research by CMS Wire found that companies with effective communications strategies are 3.5 times more likely to outperform their peers. This makes sense to us as millions of business e-mails, voicemails and face-to-face communications are sent to and from people in organizations every day.

In your experience, how many of these messages are clear, concise and efficient? Most people would say, “Precious few!”

If that’s true, billions of dollars in productivity are being drained away by ineffectual everyday communications at work. Just imagine the wasted opportunity:

31 percent of employees report never visiting their internal intranet
92 percent of employees admit to deleting internal emails without opening or reading them
75 percent of employees feel that they’re missing the information required to succeed at their job

Our communication skills training and consulting solutions have a proven track record of helping executives, teams, and individuals improve communication in the following areas:

Communication, Conflict, and Influence

FAQ

Question #1: What are the 5 basic communication skills?

Answer #1: The five fundamental communication skills include verbal articulation, active listening, written proficiency, nonverbal signaling, and visual comprehension. Each is enhanced through structured communication skills training focused on workplace clarity.

Question #2: What are the 7 C’s of communication skills?

Answer #2: The 7 C’s include clarity, conciseness, correctness, completeness, consideration, concreteness, and courtesy. Applied consistently, they are integral to communication skills training programs that improve organizational communication standards.

Question #3: What are the 5 C’s of communication?

Answer #3: The 5 C’s refer to clarity, consistency, creativity, content, and connection. These principles are reinforced through communication skills training aimed at optimizing message delivery and employee engagement.

Question #4: Where can I get communication skills training?

Answer #4: You can receive online or live communication skills training through professional development firms offering customized workshops, in-house corporate programs, or expert-led consulting designed to align communication efforts with business strategies. To ensure that you get a return on your investment, make sure that the communication skills learning objectives are relevant enough to the participants, their bosses, and the business as a whole.

Business and Technical Presentations

Executive and Leadership Presentations

Business and Technical Writing

Business and Technical Writing

To speak with an LSA Expert and learn about the communication skills training and consulting program customization and delivery options onsite at your company, please contact us.

Related Information

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

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Susan Anderson
Workforce Planning Bureau

We recently partnered with LSA Global to offer our Supervisors and Managers a customized and experiential management training program.

Everyone said it was by far the best management training program they had ever attended.

The content was rich and highly interactive, and the case studies were highly relevant to our unique situation.

Each participant walked away much better equipped to lead their teams. Thank you LSA!

Jeff Coon
Director of Human Resources

We engaged LSA to design and deliver a 6-month custom executive coaching program to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward.

Even with the high expectations of our senior people, LSA has completely exceeded our expectations. You can’t go wrong with LSA.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

The customized Managing Virtual Teams program was extremely valuable for our managers and leaders.

LSA’s fundamental knowledge of our company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams.

Our teams walked away walked away with highly useful insights, practices, and tools. It was excellent.

Debra Martucci
Vice President, Information Technology

LSA helped us with leadership development by designing a solution to match our unique needs and culture.

It was a huge success. I would highly recommend LSA to help take leaders and managers to the next level.

Karen King, SPHR
Manager, Human Resources

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They were very flexible in meeting our specific needs.

LSA exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

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Laurie Torres
Chief People Officer

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling our leaders, managers, and teams to concentrate on driving more business.

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VP of Human Resources

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LSA delivered the exact top quality solution that we wanted. I’d recommend LSA Global to any company looking for a best-in-class management training and consulting partner that always focuses on what matters most to your people AND your business.

Kortney Riddle
HR Manager

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Director, HR Business Partner

We consider LSA Global the top outsourced learning and development partner.

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Terri Wright-Scheer
Vice President Human Resources

In the Next Generation Management Training Programs, I was trained with practical and relevant skills and tools that have made me and my team more productive, motivated, and successful at collaborating with each other and other departments.

Kevin Ashman
Firmware Engineering Supervisor

For our go to training outsourcing partner, LSA provides exactly what we want and need – which is not an easy task.

As always, they design and deliver outstanding leadership development results and high quality management training programs that totally align with our unique business and talent strategies!

Elizabeth Siebert
Director, Organizational Excellence & Development