“The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills training workshop and the facilitator as our top workshop.
I’d highly recommend working with the LSA Global team to meet your professional development needs.”
John Mastrorilli | FRDP Leader | Intuit
The ability to communicate effectively is not a “soft skill” in any meaningful sense — it is a core driver of organizational performance, decision making, and strategy execution.
According to McKinsey research, strong communication practices can improve organizational productivity by up to 25%. Similarly, CMS Wire reports that companies with effective communication strategies are 3.5 times more likely to outperform their peers.
These findings align with what most leaders already see in practice: organizations operate through a constant flow of emails, meetings, messages, and conversations happening every day, at every level.
The real question is not whether communication is happening — it is how much of it is actually working.
In your experience, how many of those messages are truly:
Most professionals would likely respond: “Not many.”
And that gap carries a measurable cost. When communication is unclear or inefficient, it does not simply create frustration — it quietly drains productivity, slows decision-making, and increases the likelihood of rework and misalignment. Consider a few revealing data points:
Taken together, these figures point to a systemic issue: organizations are investing heavily in communication channels, but not necessarily in communication effectiveness. The result is information overload without information clarity.
Our communication skills training and consulting solutions have a proven track record of helping executives, teams, and individuals improve communication in four key areas:
Answer #1: The five fundamental communication skills include verbal articulation, active listening, written proficiency, nonverbal signaling, and visual comprehension. Each is enhanced through structured communication skills training focused on workplace clarity.
Answer #2: The 7 C’s include clarity, conciseness, correctness, completeness, consideration, concreteness, and courtesy. Applied consistently, they are integral to communication skills training programs that improve organizational communication standards.
Answer #3: The 5 C’s refer to clarity, consistency, creativity, content, and connection. These principles are reinforced through communication skills training aimed at optimizing message delivery and employee engagement.
Answer #4: You can receive online or live communication skills training through professional development firms offering customized workshops, in-house corporate programs, or expert-led consulting designed to align communication efforts with business strategies. To ensure that you get a return on your investment, make sure that the communication skills learning objectives are relevant enough to the participants, their bosses, and the business as a whole.
Communication, Conflict, and Influence
Business and Technical Presentations
Executive and Leadership Presentations
Business and Technical Writing
To speak with an LSA Expert and learn about the communication skills training and consulting program customization and delivery options onsite at your company, please contact us.
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