Communication Skills Training Programs

“The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills training workshop and the facilitator as our top workshop.

I’d highly recommend working with the LSA Global team to meet your professional development needs.”
John Mastrorilli | FRDP Leader | Intuit

The ability to communicate matters. According to McKinsey research, effective communication skills can increase the productivity of an organization by 25%. And research by CMS Wire found that companies with effective communications strategies are 3.5 times more likely to outperform their peers. This makes sense to us as millions of business e-mails, voicemails and face-to-face communications are sent to and from people in organizations every day.

In your experience, how many of these messages are clear, concise and efficient? Most people would say, “Precious few!”

If that’s true, billions of dollars in productivity are being drained away by ineffectual everyday communications at work. Just imagine the wasted opportunity:

31 percent of employees report never visiting their internal intranet
92 percent of employees admit to deleting internal emails without opening or reading them
75 percent of employees feel that they’re missing the information required to succeed at their job

Our communication skills training and consulting solutions have a proven track record of helping executives, teams, and individuals improve communication in the following areas:

Communication, Conflict, and Influence

FAQ

Question #1: What are the 5 basic communication skills?

Answer #1: The five fundamental communication skills include verbal articulation, active listening, written proficiency, nonverbal signaling, and visual comprehension. Each is enhanced through structured communication skills training focused on workplace clarity.

Question #2: What are the 7 C’s of communication skills?

Answer #2: The 7 C’s include clarity, conciseness, correctness, completeness, consideration, concreteness, and courtesy. Applied consistently, they are integral to communication skills training programs that improve organizational communication standards.

Question #3: What are the 5 C’s of communication?

Answer #3: The 5 C’s refer to clarity, consistency, creativity, content, and connection. These principles are reinforced through communication skills training aimed at optimizing message delivery and employee engagement.

Question #4: Where can I get communication skills training?

Answer #4: You can receive online or live communication skills training through professional development firms offering customized workshops, in-house corporate programs, or expert-led consulting designed to align communication efforts with business strategies. To ensure that you get a return on your investment, make sure that the communication skills learning objectives are relevant enough to the participants, their bosses, and the business as a whole.

Business and Technical Presentations

Executive and Leadership Presentations

Business and Technical Writing

Business and Technical Writing

To speak with an LSA Expert and learn about the communication skills training and consulting program customization and delivery options onsite at your company, please contact us.

Related Information

LSA’s customized Effective Presentation Skills program has helped us elevate our presentation skills to the next level. I personally now have a much greater self-awareness of my presentation skills and can leverage my strengths while working to improve upon other areas.

I definitely recommend LSA Global to anyone for whom presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

I appreciate that each management development program is preceded by a thorough training needs assessment of the participants that informs a design to fit the specific parameters and needs of the group.

The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course.

Courses can be delivered in-person or virtually.

Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives.

We were very pleased with the results from working with LSA Global to design and facilitate a custom management training program for our events management team focused on decision making and delegation.

LSA demonstrated responsiveness, flexibility, and a highly innovative approach to working with us.

Deanna Rudnitsky
Senior Manager, HR Destiny Sales Region

We partnered with LSA Global to help us invest in our people. LSA custom designed an impactful management curriculum to help upskill our key managers and leaders.

We consider LSA to be our trusted learning and development partner and a valued extension of our team as we rapidly scale. Thank you LSA!

Lisa Bruun
SVP Human Resources

I continue to be impressed by the depth and breadth of LSA’s expertise in leadership development, and management development.

What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent in a practical and results-driven manner.

Thank you LSA!

Tracy Esposito
Director, HR Business Partner

We have been very pleased with the high quality management development programs that LSA Global has designed and delivered to meet our unique needs.

They have world class facilitators and the knowledge gained by our management team has been put into practice very quickly.

LSA consistently delivers excellent results and receives exceptional feedback. I highly recommend them to anyone looking to improve management capabilities.

Cindee Van Vleck
Director Human Resources

We consider LSA Global the top outsourced learning and development partner.

We work closely with LSA to customize leadership and management development programs to meet our growing business needs.

I would highly recommend LSA to any company wanting to deliver high quality and practical learning solutions for their leaders and managers.

Terri Wright-Scheer
Vice President Human Resources

LSA custom designed a key management development solution for our Client Partner Teams on both coasts that aligned with our business priorities and organizational culture.

I’d recommend LSA to any company looking for a first class training and consulting partner that truly makes a behavior and performance impact.

Laurie Torres
Chief People Officer

A key to performance improvement is cultivating the proper type of motivation.

Since the performance management training, I have been much more focused on identifying and discussing how our actions in Engineering create value to IGT’s success.

The feedback has been very positive, the group appears to be more accountable for their actions, and victim loop reactions are less frequent. Thank you!

Stewart Thoeni
Mechanical, HW Engineering Director

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers .

Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the critical people situations that our managers face every day.

I regard LSA as an excellent partner that understands our business needs and an important virtual member of our HR department.

Judith Onton
Vice President Human Resources

I’ve been associated with LSA for the last 8 years and have found them to be extremely professional and client-focused.

I’ve participated in a number of solutions ranging from Performance Management to Leadership Training. I’ve found the quality to be superior.

They are always well prepared and have definitely done a considerable amount of pre-work in order to customize to our unique culture and goals.

Duane Schroeder
Human Resource Manager

Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial.

We recently implemented customized Management Development Programs designed to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. It has had the greatest impact.

I would recommend LSA to any company that’s looking for a trusted training and development partner to take their leaders and managers to the next level.

Janice Passarello
Director of Human Resources

LSA has been a tremendous asset at my current company and my past company.

As an HR leader, I am always looking for ways to find external resources that can provide impactful leadership and management development expertise. LSA consistently does that for me.

The tools and practices are crisp, business relevant, and easy to apply on the job.

Ken Boehm
VP of Human Resources

For our go to training outsourcing partner, LSA provides exactly what we want and need – which is not an easy task.

As always, they design and deliver outstanding leadership development results and high quality management training programs that totally align with our unique business and talent strategies!

Elizabeth Siebert
Director, Organizational Excellence & Development

I continue to be impressed by the level of leadership development training and management expertise and quality of advice and facilitation that LSA has to offer.

What a smart and client-centric group of great people who really know how to help assess and develop high performing leaders.

Tracy Esposito
Director