Problem Solving and Critical Thinking Skills

How to use critical thinking skills to solve problems more effectively.

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“LSA significantly improved the problem solving and critical thinking skills of our leaders.  The critical thinking skills are imperative to make better and faster strategic decisions and tackle the complexities of leading and managing at a fast pace.”
Tim Bonnet | Director of Training and OD | Dimension Data

Description
Good problem solvers are worth their weight in gold.  Unfortunately, in most companies they are about that rare.  A good manager is good at solving problems and thinking through decisions critically with multiple internal and external stakeholders and various moving parts.

As leaders, it is imperative to teach your people to develop the problem solving and critical thinking skills required to tackle the important and complex business issues needed to move the business forward.  Most of today’s problems have more than one “right” answer, require creative techniques to solve, and often include collaborative teams and multiple levels of stakeholders.

In this proven Problem Solving and Critical Thinking Skills workshop, participants develop mastery of the necessary problem solving, critical thinking, and innovation tools to maximize the likelihood of an effective solution in multiple situations.

By establishing a common approach to problem solving and prevention, this customized course enables participants from different levels and disciplines to work together to resolve issues critical to their business.  Participants bring real problems from work to solve during the workshop and leave with clear action plans.

Objectives:

Workshop participants learn to:

  • Adapt a creative problem-solving process to address critical project challenges
  • Identify and profit from opportunities
  • Explore and analyze situations
  • Create and generate alternative ideas
  • Evaluate and enhance these ideas
  • Establish a process for following through on a chosen solution
  • Distinguish between facts and objects
  • Apply an effective reasoning process
  • Recognize the value and importance of semantics in critical thinking
  • Differentiate between opinion, belief, fact, and reality
  • Influence opinions
  • Identify basic principles for effective critical thinking
  • List the criteria and characteristics of successful critical thinking


Target Audience:
Technical professionals, project teams, and others who must solve problems to move business performance and productivity forward.

To speak with an LSA Expert and learn about training program customization and delivery options onsite at your company, please contact us.

Related Information

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Kelly Warren, SPHR
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The Managing Virtual Teams program was extremely valuable. LSA’s consultant’s fundamental knowledge of our company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was excellent.

Debra Martucci
Vice President, Information Technology

We turned to LSA to customize and deliver a supervisory leadership solution to meet our unique needs. LSA delivered the exact top quality solution that we wanted. I’d recommend LSA Global to any company looking for a best-in-class management training and consulting partner that focuses on what matters most.

Kortney Riddle
HR Manager

I highly recommend LSA Global to anyone who is looking to improve individual or organizational effectiveness through their top quality programs and broad range of expertise.

Greg Pappas
VP of Human Resources

We signed up with LSA early on – as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility.  When we need to supplement our own internal skills or resources, we use LSA knowing that we can depend on outstanding quality advice and solutions every time.

Margie Bunting
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We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Facilitation and Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions that make an impact. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
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Ken Boehm
VP of Human Resources

The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.

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Intuit

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Training Workshops and they were fantastic.  I highly recommend LSA to anyone that is attempting to help take their talent to the next level of performance.

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Kevin Ashman
Firmware Engineering Supervisor

I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a high quality and customized solution that aligned with our business priorities and organizational culture. I’d recommend LSA to any company looking for a first class training and consulting partner that truly makes an impact.

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Terri Wright-Scheer
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Frank J. Kuypers
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