Managers Can Make Better Decisions
One of the most important, and yet one of the most challenging skills for new managers, is the ability to make effective decisions. New managers, especially, often struggle with making decisions because their decisions now affect other people, are more visible and are often more complex. The good news is that managers can make better decisions.
Which Is the Right Way?
Often the “right way” is not at all clear. Decision making can be fraught with obstacles. Yet, managers can make better decisions if they learn to avoid the following five decision-making traps:
1. Short- versus Long-term
New managers report being so anxious to appear decisive that they often chose a course of action without properly weighing the potential long-term consequences. While a quick decision may feel good initially, it can have significantly negative ramifications in the future. Good decision makers carefully consider both the present and the future before determining the best path forward.
Having an unacknowledged preference, or confirmation bias, can lead you astray. Many new managers are apt to interpret information in a way that supports their current beliefs rather than analyzing things objectively. Managers who are good decision makers solicit input from a variety of perspectives, are open to different options, and consider multiple aspects.
Even new managers can occasionally be guilty of over confidence. They remember only the good decisions they made and tend forget the bad. Those caught in this trap need to seek input from others – especially those who have different opinions and perspectives. To make better decisions, new managers need to check their egos at the door and be open to diverse thoughts and points of view.
4. Over Reliance on a Single Factor
Placing too much importance on one piece of information, a decision making anchor, can send managers off in the wrong direction. Let’s say you are to select a team member to lead a major project. You might be tempted to choose the person who led the last project successfully. But there should be many other factors considered before you make the decision.
The key is to look at the whole picture.
5. Following the “Tried and True” Path
Solving problems well requires a broad viewpoint. Doing something just because that’s the way it’s always been done does not always pay dividends. Norms are meant to be challenged; alternatives meant to be offered; opinions and new ideas freely put forth. Don’t be afraid of including your team in brain storming sessions. Who knows what creative solutions might be shared?
The Bottom Line
If you want to succeed at management, you need to hone your decision making skills. Broaden your thinking, slow down, and avoid traps that negatively narrow your choices.
To learn more about how managers can make better decisions, download 3 Steps to Set Your Team Up to Make Better Decisions
Why Employees Change Their Mind
3 Signs of Good and Bad Strategies
The Managing Virtual Teams program was extremely valuable. Your consultant/ facilitator’s fundamental knowledge of Synopsys as a company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was an excellent use of our time.
Vice President, Information Technology
PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.
Vice President of Human Resources
I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.
We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.
HR Project Manager - Training & Development, PHR
Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.
Human Resources Business Partner
The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.
VP of Human Resources
We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.
Vice President, Human Resources
I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.
Chief People Officer
Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.
Director of Human Resources
LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!
Director of HR
Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.
Workforce Planning Bureau
We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.
Director of Global Recruiting
On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.
LSA’s Employee Engagement Consulting and Survey work has provided critical visibility into: how well our people are holding up under the general economic environment, as well as, the specific challenges that face biotechnology companies in their efforts to discover and develop new medicines; their level of alignment and commitment to XOMA’s Vision and mission critical strategies; how leadership practices and management systems support an environment that engender commitment, and the specific actions that our leaders can take to improve on areas that are important to our people. I highly recommend LSA’s employee engagement solutions.
Vice President, HR and IT
LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.
Director, Software Engineering, EPG
Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.
Want to know how you stack up against leading organizations? Receive a complimentary benchmarking analysis courtesy of an LSA Expert.
Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.
First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.
Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.
Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.