Behavior Based Interviewing Skills Training

Behavior Based Interviewing Skills Training that Works: Make Better Hiring Decisions. Minimize Risk. Strengthen Your Talent Advantage.

“We asked LSA to improve the behavioral interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders who fit.  LSA designed a highly customized solution for our unique business and culture.

I would highly recommend LSA Global as a trusted and top quality partner to help hire top talent that fits.”
Rae Phillips | HR Project Manager | Polycom

Behavior Based Interviewing Skills Training Program
Smart hiring starts with smart interviewing. Behavior-based interviewing gives you the structure, skills, and confidence to identify the right talent for the right roles — while reducing hiring bias and increasing retention. When applied consistently, these methods not only improve individual hiring outcomes but also strengthen organizational performance over time.

• Are you hiring the top talent that fits and excels in your unique culture?

• Is the hiring process too long or complex?

• Does your hiring or selection process lack consistency?

• Are you making hiring or interviewing mistakes?

• Is first or second year employee attrition too high?

According to Harvard Business Review, up to 50% of all executive hires end in firing or resignation. Why? Success today depends increasingly on intangible competencies — like teamwork and cross-cultural literacy — rarely found on resumes.

Our Behavior-Based Interviewing Skills Training is a research-backed, interactive seminar designed to equip hiring managers, recruiters, and interviewers with the skills, tools, and confidence to make effective hiring decisions for their unique strategy and culture. Built on the widely accepted premise that past and current behavior best predict future performance and job fit, this customized training empowers interviewers to go beyond gut feel and resumes.

Done right, behavioral interviewing reduces hiring risk and increases the odds of selecting high-performing, culture-aligned candidates. The result? Stronger hires who fit in, stay, and perform.

Using behavioral core competencies, participants learn how to:

• Align job requirements with hiring profiles.
• Frame interviews around targeted behavioral indicators.
• Ask compliant, competency-focused questions.
• Probe effectively for both technical expertise and cultural fit.
• Make balanced, evidence-based hiring decisions.

Interactive and Practical
Most of the session is dedicated to real-time practice — questioning techniques, role-plays, and peer/instructor feedback — so participants leave with the interviewing skills they can apply immediately. Interviewers also receive tools to help maintain legal compliance and consistency in their hiring process.

Target Audience
Hiring managers, recruiters, and individuals who interview internal or external candidates.