People Manager Assessment Center: Research-Backed Insights

“LSA’s People Manager Assessment Center gave us the trusted insights and powerful analytics that we needed to invest in hiring, promoting, and developing our people with certainty. Having the data helped us to make the right talent decisions.”
Vice President | Fortune 500 Technology Company

People managers impact everything from profits to productivity, employee engagement, and customer loyalty. Unfortunately, 60% of new people managers underperform during their first two years, and 85% receive no training prior to switching into the role of manager. Good people managers are getting harder to find, develop, and retain.

The good news is that the significant people manager failure risks can be prevented with the help of a People Manager Assessment Center that uses proven technology and research-backed behavioral science for:

Hiring High Performing People Managers
Fairly and objectively assess internal and external managerial candidates for frontline and middle manager roles using and evidence-based and research-backed People Manager Assessment Center to accurately measure managerial performance and potential in a new role.

Because managerial candidates must demonstrate their real-time management skills in a real-world scenario, the simulation combined with psychometric tests predicts people manager success better than any other applicant testing approach.
Developing High Performing People Managers
Identify evidence-based competency gaps and deliver hyper-personalized individual development plans in the areas of communicating, focusing on the customer, delegating, listening, caring, developing and leading teams, mentoring, coaching, leading change, persuading and influencing, planning and organizing, problem solving, implementing strategies, and thinking strategically.

The combination of psychometric tests (i.e., personality and learning) and detailed people manager competency insights that are customized to align with your unique core competencies, enables highly customized training, targeted learning nudges, and the tracking of micro-behavior improvement over time.

Succession Planning for People Manager Roles
When it comes to identifying and developing managerial bench strength, this People Manager Assessment Center helps to better identify high-potentials and measure successor readiness for people manager roles. The fair, objective, and evidence-based approach also removes unconscious bias and personal preference from the succession planning process.

Monitor and compare people managers on readiness in the target role, competency performance, and potential to grow for optimal succession planning. Proactively track the readiness of successors and strategically plan for future talent needs.

People Manager Assessment Center with 0.54 Predictive Validity
The 3-hour “day-in-the-life” assessment places people managers in a relevant simulation of their future role to measure their readiness using live role-players for a realistic simulation experience. Customized capabilities are benchmarked against a global pool of people managers in similar roles to provide additional data points for comparison.

The People Manager Assessment is for frontline people managers who lead teams of individual contributors and middle managers/directors who manage other managers. For executive leaders, please visit leadership simulation assessments for high stakes roles.

Expected Results
On average, managers and directors who follow the assessment-driven development plans:

Improve leadership skills by 11% in twelve months.
Are 4 times more likely to seen as a high-performer.
Are 3 times more likely to experience rapid career growth.
Are 2 times more likely to retain staff.
Report a 14% increase in engagement.

Having assessed over 10,000 people managers in over 40 countries around the world, the manager simulation assessment is available in Bahasa, Dutch, English, French, Korean, Slovak, Spanish, and Turkish.

If you would like to use a proven People Manager Assessment Center to better identify, promote, and develop new managers, mid-level managers, and directors, please contact us.

Related Information

Thank you to LSA Global for their partnership and support in helping us to design and roll-out highly needed and valuable leadership and management development programs that fit our unique situation.

I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight.

We look forward to partnering with them for a long time to develop our managers and leaders.

Suzanne Kinner
VP Human Resources

Understanding and conforming to legal compliance was very important to our company.

LSA’s interactive program for our managers was top-notch. It was tailored to our needs, aligned with our policies, and met all federal and state legal requirements.

I would highly recommend LSA Global.

Kelly Warren, SPHR
Director, HR & Compliance

LSA custom designed a key management development solution for our Client Partner Teams on both coasts that aligned with our business priorities and organizational culture.

I’d recommend LSA to any company looking for a first class training and consulting partner that truly makes a behavior and performance impact.

Laurie Torres
Chief People Officer

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

We contacted LSA to help us design and deliver customized management development programs. LSA worked with us to meet our exact needs. We started at the top with our executive team. It was such a great success that we rolled it out company-wide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

LSA has become the gold standard for team building and management training programs at Genomic Health!

I have not found companies that come close to their level of customization, impact, expertise, and experience.

Emily Couey
Director of Human Resources

We turned to LSA to customize and deliver a leadership solution to meet our unique needs.

LSA delivered the exact top quality solution that we wanted. I’d recommend LSA Global to any company looking for a best-in-class management training and consulting partner that always focuses on what matters most to your people AND your business.

Kortney Riddle
HR Manager

We recently partnered with LSA Global to offer our Supervisors and Managers a customized and experiential management training program.

Everyone said it was by far the best management training program they had ever attended.

The content was rich and highly interactive, and the case studies were highly relevant to our unique situation.

Each participant walked away much better equipped to lead their teams. Thank you LSA!

Jeff Coon
Director of Human Resources

We have been very pleased with the high quality management development programs that LSA Global has designed and delivered to meet our unique needs.

They have world class facilitators and the knowledge gained by our management team has been put into practice very quickly.

LSA consistently delivers excellent results and receives exceptional feedback. I highly recommend them to anyone looking to improve management capabilities.

Cindee Van Vleck
Director Human Resources

I continue to be impressed by the level of leadership development training and management expertise and quality of advice and facilitation that LSA has to offer.

What a smart and client-centric group of great people who really know how to help assess and develop high performing leaders.

Tracy Esposito
Director

I’ve been associated with LSA for the last 8 years and have found them to be extremely professional and client-focused.

I’ve participated in a number of solutions ranging from Performance Management to Leadership Training. I’ve found the quality to be superior.

They are always well prepared and have definitely done a considerable amount of pre-work in order to customize to our unique culture and goals.

Duane Schroeder
Human Resource Manager

Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere thanks, and it extends to all the folks who made our customized management development programs such a great success.

Susan Anderson
Workforce Planning Bureau

I continue to be impressed by the depth and breadth of LSA’s expertise in leadership development, and management development.

What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent in a practical and results-driven manner.

Thank you LSA!

Tracy Esposito
Director, HR Business Partner

Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial.

We recently implemented customized Management Development Programs designed to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. It has had the greatest impact.

I would recommend LSA to any company that’s looking for a trusted training and development partner to take their leaders and managers to the next level.

Janice Passarello
Director of Human Resources

We partnered with LSA Global to help us invest in our people. LSA custom designed an impactful management curriculum to help upskill our key managers and leaders.

We consider LSA to be our trusted learning and development partner and a valued extension of our team as we rapidly scale. Thank you LSA!

Lisa Bruun
SVP Human Resources