People Manager Assessment Center

People manager assessment center

Research-backed and evidence-based manager assessment to hire, promote, and develop people managers

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“LSA’s People Manager Assessment Center gave us the trusted insights and powerful analytics that we needed to invest in hiring, promoting, and developing our people with certainty. Having the data helped us to make the right talent decisions.”
Vice President | Fortune 500 Technology Company

People managers impact everything from profits to productivity, employee engagement, and customer loyalty. Unfortunately, 60% of new people managers underperform during their first two years, and 85% receive no training prior to switching into the role of manager. Good people managers are getting harder to find, develop, and retain.

The good news is that the significant people manager failure risks can be prevented with the help of a People Manager Assessment Center that uses proven technology and research-backed behavioral science for:

  • Hiring High Performing People Managers
    Fairly and objectively assess internal and external managerial candidates for frontline and middle manager roles using and evidence-based and research-backed People Manager Assessment Center to accurately measure managerial performance and potential in a new role.

    Because managerial candidates must demonstrate their real-time management skills in a real-world scenario, the simulation combined with psychometric tests predicts people manager success better than any other applicant testing approach.
  • Developing High Performing People Managers
    Identify evidence-based competency gaps and deliver hyper-personalized individual development plans to in the areas of communicating, focusing on the customer, delegating, listening, caring, developing and leading teams, mentoring, coaching, leading change, persuading and influencing, planning and organizing, problem solving, implementing strategies, and thinking strategically.

    The combination of psychometric tests (personality and learning) with detailed people manager insights customized to align with your unique core competencies, enables targeted learning nudges and the tracking of micro-behavior improvement over time.

  • Succession Planning for People Manager Roles
    When it comes to identifying and developing managerial bench strength, this People Manager Assessment Center helps to better identify high-potentials and measure successor readiness for people manager roles. The fair, objective, and evidence-based approach also removes unconscious bias and personal preference from the succession planning process.

    Monitor and compare people managers on readiness in the target role, competency performance, and potential to grow for optimal succession planning. Proactively track the readiness of successors and strategically plan for future talent needs.
  • People Manager Assessment Center with 0.54 Predictive Validity
    The 3-hour “day-in-the-life” assessment places people managers in a relevant simulation of their future role to measure their readiness using live role-players for a realistic simulation experience. Customized capabilities are benchmarked against a global pool of people managers in similar roles to provide additional data points for comparison.

    The People Manager Assessment is for frontline people managers who lead teams of individual contributors and middle managers/directors who manage other managers. For executive leaders, please visit leadership simulation assessments for high stakes roles.

    Expected Results
    On average, managers and directors who follow the assessment-driven development plans:

    • improve skills by 11% in twelve months
    • are 6 times more likely to be retained
    • are 6 times more likely to be seen as a high-performer
    • report a 14% increase in engagement

    Having assessed over 10,000 people managers in over 40 countries around the world, the manager simulation assessment is available in Chinese, Dutch, English, French, Korean, Portuguese, Slovak, Spanish, and Turkish. 

    If you would like to use a proven People Manager Assessment Center to better identify, promote, and develop new managers, mid-level managers, and directors, please contact us.

    Related Information

    We have been very pleased with the high quality management development programs that LSA Global has designed and delivered to meet our unique needs.

    They have world class facilitators and the knowledge gained by our management team has been put into practice very quickly.

    LSA consistently delivers excellent results and receives exceptional feedback.   I highly recommend them to anyone looking to improve management capabilities.

    Cindee Van Vleck
    Director Human Resources

    In my years working with LSA, it seems like I’ve had proven and thoughtful experts at my fingertips to help me identify and deliver the right solutions to satisfy our unique needs.

    The entire LSA team has become a trusted friend of Actel — ensuring we provide state-of-the-art coaching, leadership development, and management training programs to meet our complex and ever-changing business and people needs.

    Linda Mitchell
    Training Manager

    LSA exceeded all my expectations.

    We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of leadership solutions.

    We were able to design a highly focused and relevant management training course that fit our unique needs.

    Our leaders and managers galvanized as a team and are better prepared for the rigors of a leading their teams in a very competitive and fast-changing market.

    Mitch Mandich


    We turned to LSA to help us custom design and deliver a management development solution to help drive performance. They have done an excellent job diagnosing the business situation, designing a leadership approach that fits our culture, and delivering a first class solution with the support systems necessary to make a real difference.

    I recommend LSA Global to anyone looking for real results.

    Sally Buchannan
    VP Human Resources

    What a personal and professional pleasure it has been to partner with LSA. They are truly a strategic partner.

    LSA has delivered top notch management development programs and worked with key teams to build the targeted skills they need.

    LSA understands our business, our strategic initiatives, and the needs of our customers.  They have been a real blessing for our L&D team.

    Jeff Rangel
    Director of HR

    I had been working with LSA for many years across a few different companies.

    Currently, I’m with a company who hadn’t done much new manager training. LSA designed and delivered exactly what we needed at this stage in our life cycle.

    Our managers are excited, talking in the halls about the great experience, and applying what they learned.

    LSA makes things easy and practical for us.  Thank you!

    Phyllis Moracco
    HR Director

    We engaged LSA to design and deliver a 6-month custom executive coaching program to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward.

    Even with the high expectations of our senior people, LSA has completely exceeded our expectations. You can’t go wrong with LSA.

    Ivan Fukumoto
    Senior HR Manager - Staffing, Training, & Development

    Our company engaged LSA to do a specialized business presentation skills and a “train the trainer” program.

    They outdid our exceptionally high standards.

    The upfront work to interview key members and customize everything to our unique situation made all the difference. Thanks to everyone!

    Frank Abbott
    Chief Financial Officer

    A key to performance improvement is cultivating the proper type of motivation.

    Since the performance management training, I have been much more focused on identifying and discussing how our actions in Engineering create value to IGT’s success.

    The feedback has been very positive, the group appears to be more accountable for their actions, and victim loop reactions are less frequent.  Thank you!

    Stewart Thoeni
    Mechanical, HW Engineering Director

    I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted partner. They always design and deliver just the right solution and have wonderful facilitators that match your company’s unique culture and style of management. I would highly recommend LSA for high quality learning solutions with true experts who have your best interests at heart.

    Maya Paul
    HR Director

    LSA custom designed a key management development solution for our Client Partner Teams on both coasts that aligned with our business priorities and organizational culture.

    I’d recommend LSA to any company looking for a first class training and consulting partner that truly makes a behavior and performance impact.

    Laurie Torres
    Chief People Officer

    LSA is an instrumental training outsourcing partner helping us to build leadership and management capacity while strategically investing in our people.

    LSA’s flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans and talent management strategies.

    Their ability to custom design, deliver, and evaluate high impact Management Training Programs has been excellent. They are true business partners and a pleasure to work with.

    Margaret M. Mader
    Vice President, Human Resources


    The customized Managing Virtual Teams program was extremely valuable for our managers and leaders.

    LSA’s fundamental knowledge of our company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams.

    Our teams walked away walked away with highly useful insights, practices, and tools. It was excellent.

    Debra Martucci
    Vice President, Information Technology

    We recently partnered with LSA Global to offer our Supervisors and Managers a customized and experiential management training program.

    Everyone said it was by far the best management training program they had ever attended.

    The content was rich and highly interactive, and the case studies were highly relevant to our unique situation.

    Each participant walked away much better equipped to lead their teams.  Thank you LSA!

    Jeff Coon
    Director of Human Resources

    I consistently look to LSA Global when we need help.

    I can always count on them to do a thorough needs analysis and to put together impactful and well-received leadership programs.

    Their proven and outcome-based management development and performance management expertise make them my top-rated learning and development partner.

    Stephanie Webb
    HR Program Manager


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