Management Training Programs

How to Increase Performance through Management Best Practices

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“We partnered with LSA Global to help us invest in our people. LSA designed customized management training programs that truly help our managers and leaders to be more effective.

We consider LSA to be a critical extension of our team.”
Lisa Bruun | SVP Human Resources | Ellie Mae, Inc.

“I’m not sure if I’ve run across a company that can match the depth and quality of LSA’s consultants and facilitators.

I highly recommend LSA to anyone seeking a strategic training and consulting partner to improve leadership and management performance.”
Jeff Coon | VP Human Resources | Exelixis

How can you consistently outperform your competitors?

According to a recent Harvard Business Review Study, the most enduringly successful companies, those delivering a 10-fold return to investors over a ten year period, excel at specific management practices.

That makes sense to us.

Your company’s ability to create, execute, and sustain a competitive advantage depends greatly on the quality and depth of your management capabilities at all levels.

Yet, the majority of business leaders see large skill gaps in their management teams — especially for new and mid-level managers.  In fact the latest HR Trends report from McLean & Company found that 90% of respondents rated their organizations as having management skill gaps.  And first time leaders had the largest skill gaps.

According to executives, managers must be able to positively navigate seven key management challenges:

  1. Transitioning from individual contributor to people manager
  2. Creating consistent management and performance management practices
  3. Increasing employee performance, engagement, and career development
  4. Reducing employee relations issues
  5. Ensuring legal compliance
  6. Attracting and retaining top talent
  7. Responding to changing business needs

In sum, effective managers get things done through people.  They deftly use management tools and skills to define, create, and nurture high performance.  They ensure their teams work together in relative harmony to solve problems in a timely fashion while achieving clearly stated goals.

They provide meaningful work for people, invest in people’s career advancement and skill development, and ensure proportionate rewards and recognitions.

LSA’s research-backed management training programs are proven to help managers “get things done through people” to increase performance, employee engagement, employee retention, and employee relations while helping organizations to increase revenue and decrease costs.

 

FAQ

Question #1: What makes an effective management training program?

Answer #1: An effective management training program is a highly customized and structured learning solution designed to measurably improve employee performance, engagement, and retention by building core and advanced people supervisor competencies related to better leading, managing, and coaching others to higher performance and organizational alignment.

Question #2: What training is typically required for managers?    

Answer #2: Effective management training programs typically include highly customized and targeted modules focused on the key people management scenarios that new and experienced managers need to get right within their company’s unique circumstances.

Management competency examples include team chartering, planning, organizing, time management, problem solving, communicating, presenting, strategic thinking, business acumen, decision-making, coaching, delegation, emotional intelligence, situational leadership, influencing, negotiating, workplace politics, change management, conflict management, goal alignment, leading teams, compliance, and performance management.

Question #3: Which type of training is the most important for a manager?

Answer #3: Among management training programs, competency-based training focused on goal setting, role clarification, communication, accountability, and team execution offers the highest value by creating strategic clarity, organizational alignment, and operational consistency for people-driven results across departments.

 

Management Training Programs

Please contact us to learn how our customized management training programs have helped leading organizations create a competitive advantage in the 5 key areas of:

  1. Transitioning & First Time Managers
  2. Best Places to Work Management Essentials
  3. Experienced Managers
  4. Leadership Development
  5. Specialized Management Modules

Ask us about Management Training Program Pay-for-Performance options and how to move the management metrics that you care most about.  Typical metrics that we move include:

  • Sales revenue, margin, win rate, portfolio mix, deal size, and cycle time.
  • Customer acquisition, loyalty, growth, and satisfaction.
  • Leadership execution effectiveness of key corporate strategies.
  • Employee attraction, development, performance, engagement and retention.
  • Project cost, quality, and time.

Related Information

LSA helped us with leadership development by designing a solution to match our unique needs and culture.

It was a huge success. I would highly recommend LSA to help take leaders and managers to the next level.

Karen King, SPHR
Manager, Human Resources

Alliance Data

LSA has become the gold standard for team building and management training programs at Genomic Health!

I have not found companies that come close to their level of customization, impact, expertise, and experience.

Emily Couey
Director of Human Resources

We have been able to utilize LSA’s extensive expertise to leverage our investment in employee development.

The result has been the cost effective and highly effective delivery of high quality management training programs.

Thank you!

Steve Feller
Vice President, Human Resources

We gave LSA a very short deadline to customize an important management training program to meet our unique requirements.

Their facilitator was excellent, an expert in the subject matter, and very credible with our teams.

The targeted design provided practical and valuable information and skills that our managers truly needed.

I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

Our company engaged LSA to do a specialized business presentation skills and a “train the trainer” program.

They outdid our exceptionally high standards.

The upfront work to interview key members and customize everything to our unique situation made all the difference. Thanks to everyone!

Frank Abbott
Chief Financial Officer

We consider LSA Global the top outsourced learning and development partner.

We work closely with LSA to customize leadership and management development programs to meet our growing business needs.

I would highly recommend LSA to any company wanting to deliver high quality and practical learning solutions for their leaders and managers.

Terri Wright-Scheer
Vice President Human Resources

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

Service Source

We turned to LSA to customize and deliver a leadership solution to meet our unique needs.

LSA delivered the exact top quality solution that we wanted. I’d recommend LSA Global to any company looking for a best-in-class management training and consulting partner that always focuses on what matters most to your people AND your business.

Kortney Riddle
HR Manager

I’ve been associated with LSA for the last 8 years and have found them to be extremely professional and client-focused.

I’ve participated in a number of solutions ranging from Performance Management to Leadership Training.  I’ve found the quality to be superior.

They are always well prepared and have definitely done a considerable amount of pre-work in order to customize to our unique culture and goals.

Duane Schroeder
Human Resource Manager

We recently partnered with LSA Global to offer our Supervisors and Managers a customized and experiential management training program.

Everyone said it was by far the best management training program they had ever attended.

The content was rich and highly interactive, and the case studies were highly relevant to our unique situation.

Each participant walked away much better equipped to lead their teams.  Thank you LSA!

Jeff Coon
Director of Human Resources

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers .

Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the critical people situations that our managers face every day.

I regard LSA as an excellent partner that understands our business needs and an important virtual member of our HR department.

Judith Onton
Vice President Human Resources

We engaged LSA to design and deliver a 6-month custom executive coaching program to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward.

Even with the high expectations of our senior people, LSA has completely exceeded our expectations. You can’t go wrong with LSA.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling our leaders, managers, and teams to concentrate on driving more business.

Thank you!

Terry Wassman
VP of Human Resources

A key to performance improvement is cultivating the proper type of motivation.

Since the performance management training, I have been much more focused on identifying and discussing how our actions in Engineering create value to IGT’s success.

The feedback has been very positive, the group appears to be more accountable for their actions, and victim loop reactions are less frequent.  Thank you!

Stewart Thoeni
Mechanical, HW Engineering Director

I continue to be impressed by the level of leadership development training and management expertise and quality of advice and facilitation that LSA has to offer.

What a smart and client-centric group of great people who really know how to help assess and develop high performing leaders.

Tracy Esposito
Director

zynga LSA Global gaming client

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