Situational Leadership Training by LSA Global

“After identifying we wanted to take a situational approach to leadership and rolling out Situational Leadership Training, our managers are excited, better equipped, and talking in the halls about the great experience.”
Phyllis Moracco | HR Director | JSR Micro

“LSA’s approach and ability to bring the best consulting and training resources to eBay has been a great asset.

They really focus on helping us succeed in any way they can and are very flexible in meeting our unique leadership, management, and talent needs.”
Mike Normant | Learning & Development | eBay

“We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day Situational Leadership Training program. Everyone who attended said it was by far the best management training program they had ever attended.

The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.”
Jeff Coon | Director of Human Resources | Cobham Sea Tel

“Thank you to LSA Global for your trusted partnership and consistent support in helping us to design and roll-out our valuable management development training program. I have personally partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA.

We look forward to partnering with them for important leadership training and consulting needs.”
Suzanne Kinner | VP Human Resources | Blackhawk Network

The proven SLII Experience™ II Training and Consulting Model is the most frequently taught leadership training model in the world over the last 30 years.

It provides a proven road map for a situational approach to leadership focused on leading others in alignment with what they need to be successful.

It teaches people in a leadership role, whether formally or informally, to effectively diagnose and manage the performance, capabilities, and motivations of others based upon the situation and the desired results.

Unfortunately, 54% of leaders use only one leadership style, regardless of the situation. Which means that 50% of the time, leaders are using the wrong leadership style to meet the needs of their people. In a nutshell, this leadership program’s tools and techniques help leaders, managers, and individual contributors lead at a higher level.

Objectives
The SLII Experience™ Training and Consulting program:

Clarifies and aligns individual and organizational goals and accountabilities
Develops leaders who excel at setting goals, coaching performance, influencing others, and making decisions
Provides proven methods to monitor and improve performance
Improves the engagement and retention of top talent
Decreases employee attrition and absenteeism
Creates a shared and foundational leadership language

The SLII Experience™ Training program emphasizes hands-on experience at diagnosing relevant leadership situations and practicing real-life application in a way that makes sense for you and your organization.

Participants discover how to minimize tension and frustration while mastering the skills of encouraging greater confidence, commitment, and motivation in others.

Target Audience
Formal and informal leaders at all levels who want to take a situational approach to leadership.

Instructional Design Attributes
The engaging instructional design combines relevant and experiential learning techniques with proven pre- and post-tools to effectively reinforce, transfer, and measure learning. Targeted learning scenarios using real work problems capture learners’ attention and increase the speed of learning and adoption.

Video Dramas
The program uses current and emotionally compelling microlearning videos that leverage Hollywood talent to draw learners into common management scenarios. The videos model effective peer-to-peer interactions as well as “match and mismatch” scenarios. They directly link content to practice and amplify the benefits and painful implications of using or not using critical SLII Experience™ concepts.

Behavioral Outcomes
Participants are pushed to the edge of their comfort zone by participating in challenging activities that require them to demonstrate their proficiency with key SLII Experience™ concepts. Then they learn how to integrate the material back on-the-job and into their own personal leadership style.

Online Learning and Job Aids

A 35-minute online learning module enables managers to share what they have learned so everyone on their team is exposed to and can use the language of SLII Experience™.
Workshop participants have access to videos, game cards, conversation starters, and streamlined participant materials which include a new 12-module SLII Experience™ Challenge, Fitness Test, and Worksheets.
SLII Experience™ II Diagnosis Application for smart phones and mobile tablets that enables diagnosis and coaching in real-time.
Over 20 online modules for both independent learning and as part of a blended learning solution are also available in the areas of:
- Goal Setting
- Self-Leadership and Diagnosis
- Needs and Values
- Relating to Temperaments
- Diagnosing Others
- Matching Your Leadership Styles
- Interpersonal Communication Skills
- One-on-One Conversations
- Alignment Conversations
- Listening for Results
- Temperaments and Careers
- Understanding Career Development

To speak with an LSA Expert and learn about the SLII Experience™ Training and Consulting program customization and delivery options onsite at your company, please contact us.

Related Information

We contacted LSA to help us design and deliver customized management development programs. LSA worked with us to meet our exact needs. We started at the top with our executive team. It was such a great success that we rolled it out company-wide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

Understanding and conforming to legal compliance was very important to our company.

LSA’s interactive program for our managers was top-notch. It was tailored to our needs, aligned with our policies, and met all federal and state legal requirements.

I would highly recommend LSA Global.

Kelly Warren, SPHR
Director, HR & Compliance

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

LSA’s approach and ability to bring the right leadership and management expertise and approach to eBay has been a great asset.

They really focus on helping us succeed in any way they can and definitely lifted up our leadership and management development capabilities.

Mike Normant
Learning & Development

We recently partnered with LSA Global to offer our Supervisors and Managers a customized and experiential management training program.

Everyone said it was by far the best management training program they had ever attended.

The content was rich and highly interactive, and the case studies were highly relevant to our unique situation.

Each participant walked away much better equipped to lead their teams. Thank you LSA!

Jeff Coon
Director of Human Resources

Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives.

We were very pleased with the results from working with LSA Global to design and facilitate a custom management training program for our events management team focused on decision making and delegation.

LSA demonstrated responsiveness, flexibility, and a highly innovative approach to working with us.

Deanna Rudnitsky
Senior Manager, HR Destiny Sales Region

A key to performance improvement is cultivating the proper type of motivation.

Since the performance management training, I have been much more focused on identifying and discussing how our actions in Engineering create value to IGT’s success.

The feedback has been very positive, the group appears to be more accountable for their actions, and victim loop reactions are less frequent. Thank you!

Stewart Thoeni
Mechanical, HW Engineering Director

LSA understands our business, has deep expertise in content areas, and customizes their approach to deliver great results.

The facilitator was extremely knowledgeable about working virtually across cultures. The passion, practices, and tools made the session interesting, fun, and highly valuable.

I highly recommend LSA Global to any company that has global partners or offices.

Glenn McGillivray
Human Resources Business Partner

I highly recommend LSA Global to anyone who is looking to improve individual and organizational effectiveness through highly customized and top quality leadership and management training programs.

LSA’s broad range of expertise is a wonderful resource.

Greg Pappas
VP of Human Resources

LSA exceeded all my expectations.

We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of leadership solutions.

We were able to design a highly customized, focused, and relevant management training program that fit our unique needs.

Our leaders and managers galvanized as a team and are better prepared for the rigors of a leading their teams in a very competitive and fast-changing market.

Mitch Mandich
CEO

We turned to LSA to help us custom design and deliver a action leadership and management development curriculum to help drive performance across the company.

They have done an excellent job diagnosing the business situation, designing an approach that fits our unique culture, and delivering first class solutions. Thank you!

Sally Buchannan
VP Human Resources

I’ve been associated with LSA for the last 8 years and have found them to be extremely professional and client-focused.

I’ve participated in a number of solutions ranging from Performance Management to Leadership Training. I’ve found the quality to be superior.

They are always well prepared and have definitely done a considerable amount of pre-work in order to customize to our unique culture and goals.

Duane Schroeder
Human Resource Manager

I appreciate that each management development program is preceded by a thorough training needs assessment of the participants that informs a design to fit the specific parameters and needs of the group.

The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course.

Courses can be delivered in-person or virtually.

Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

I consistently look to LSA Global when we need help.

I can always count on them to do a thorough needs analysis and to put together impactful and well-received leadership programs.

Their proven and outcome-based management development and performance management expertise make them my top-rated learning and development partner.

Stephanie Webb
HR Program Manager

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.

Their leadership, management, and sales expertise has been invaluable. They think strategically and provide a results driven plan – not just a temporary fix.

They are great to work with, and even more importantly, they “get it!”

David Fiano
Director of Merchandising