The SLII Experience™- A Situational Approach to Leadership

Situational Approach to Leadership

How to apply proven leadership strategies to different situations

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“After identifying we wanted to take a situational approach to leadership and rolling out Situational Leadership Training, our managers are excited, better equipped, and talking in the halls about the great experience.”
Phyllis Moracco | HR Director | JSR Micro

“LSA’s approach and ability to bring the best consulting and training resources to eBay has been a great asset.

They really focus on helping us succeed in any way they can and are very flexible in meeting our unique leadership, management, and talent needs.”
Mike Normant | Learning & Development | eBay

“We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day Situational Leadership Training program. Everyone who attended said it was by far the best management training program they had ever attended.

The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.”
Jeff Coon | Director of Human Resources | Cobham Sea Tel

“Thank you to LSA Global for your trusted partnership and consistent support in helping us to design and roll-out our valuable management development training program. I have personally partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA.

We look forward to partnering with them for important situational leadership training and consulting needs.”
Suzanne Kinner | VP Human Resources | Blackhawk Network

The proven SLII Experience™ II Training and Consulting Model is the most frequently taught leadership training model in the world over the last 30 years.  

It provides a proven road map for a situational approach to leadership focused on leading others in alignment with what they need to be successful.

It teaches people in a leadership role, whether formally or informally, to effectively diagnose and manage the performance, capabilities, and motivations of others based upon the situation and the desired results.

Unfortunately, 54% of leaders use only one leadership style, regardless of the situation.  Which means that 50% of the time, leaders are using the wrong leadership style to meet the needs of their people.  In a nutshell, this leadership program’s tools and techniques help leaders, managers, and individual contributors lead at a higher level.  

Objectives
The SLII Experience™ Training and Consulting program:

  • Clarifies and aligns individual and organizational goals and accountabilities
  • Develops leaders who excel at setting goals, coaching performance, influencing others, and making decisions
  • Provides proven methods to monitor and improve performance
  • Improves the engagement and retention of top talent
  • Decreases employee attrition and absenteeism
  • Creates a shared and foundational leadership language

The SLII Experience™ Training program emphasizes hands-on experience at diagnosing relevant leadership situations and practicing real-life application in a way that makes sense for you and your organization.

Participants discover how to minimize tension and frustration while mastering the skills of encouraging greater confidence, commitment, and motivation in others.

Target Audience
Formal and informal leaders at all levels who want to take a situational approach to leadership.

A Situational Approach to Leadership for High-Performing Managers and Teams


Instructional Design Attributes

The engaging instructional design combines relevant and experiential learning techniques with proven pre- and post-tools to effectively reinforce, transfer, and measure learning.  Targeted learning scenarios using real work problems capture learners’ attention and increase the speed of learning and adoption.

Video Dramas
The program uses current and emotionally compelling microlearning videos that leverage Hollywood talent to draw learners into common management scenarios. The videos model effective peer-to-peer interactions as well as “match and mismatch” scenarios. They directly link content to practice and amplify the benefits and painful implications of using or not using critical SLII Experience™ concepts.

Behavioral Outcomes
Participants are pushed to the edge of their comfort zone by participating in challenging activities that require them to demonstrate their proficiency with key SLII Experience™ concepts. Then they learn how to integrate the material back on-the-job and into their own personal leadership style.

Online Learning and Job Aids

  • A 35-minute online learning module enables managers to share what they have learned so everyone on their team is exposed to and can use the language of SLII Experience™.
  • Workshop participants have access to videos, game cards, conversation starters, and streamlined participant materials which include a new 12-module SLII Experience™ Challenge, Fitness Test, and Worksheets.
  • SLII Experience™ II Diagnosis Application for smart phones and mobile tablets that enables diagnosis and coaching in real-time.
  • Over 20 online modules for both independent learning and as part of a blended learning solution are also available in the areas of:

To speak with an LSA Expert and learn about the SLII Experience™ Training and Consulting program customization and delivery options onsite at your company, please contact us.

 

Related Information

We consider LSA Global the top outsourced learning and development partner.

We work closely with LSA to customize leadership and management development programs to meet our growing business needs.

I would highly recommend LSA to any company wanting to deliver high quality and practical learning solutions for their leaders and managers.

Terri Wright-Scheer
Vice President Human Resources

Understanding and conforming to legal compliance was very important to our company.

LSA’s interactive program for our managers was top-notch. It was tailored to our needs, aligned with our policies, and met all federal and state legal requirements.

I would highly recommend LSA Global.

Kelly Warren, SPHR
Director, HR & Compliance

I appreciate that each management development program is preceded by a thorough training needs assessment of the participants that informs a design to fit the specific parameters and needs of the group.

The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course.

Courses can be delivered in-person or virtually.

Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

We have been able to utilize LSA’s extensive expertise to leverage our investment in employee development.

The result has been the cost effective and highly effective delivery of high quality management training programs.

Thank you!

Steve Feller
Vice President, Human Resources

The customized Managing Virtual Teams program was extremely valuable for our managers and leaders.

LSA’s fundamental knowledge of our company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams.

Our teams walked away walked away with highly useful insights, practices, and tools. It was excellent.

Debra Martucci
Vice President, Information Technology

LSA helped to meet the needs of my teams within a very narrow timeframe.

My team walked away with highly useful management development tools and practices.

Thank you for designing and delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

I’ve been associated with LSA for the last 8 years and have found them to be extremely professional and client-focused.

I’ve participated in a number of solutions ranging from Performance Management to Leadership Training.  I’ve found the quality to be superior.

They are always well prepared and have definitely done a considerable amount of pre-work in order to customize to our unique culture and goals.

Duane Schroeder
Human Resource Manager

We have worked with LSA Global for our learning and development needs and have always had great success.

They helped us recently with targeted and customized Management Training Workshops to fit our unique situation, and they were fantastic.

I highly recommend LSA to anyone that is attempting to help take their leadership and management talent to the next level.

Mary Johnston
HR Manager, BU Radiology Informatics

A key to performance improvement is cultivating the proper type of motivation.

Since the performance management training, I have been much more focused on identifying and discussing how our actions in Engineering create value to IGT’s success.

The feedback has been very positive, the group appears to be more accountable for their actions, and victim loop reactions are less frequent.  Thank you!

Stewart Thoeni
Mechanical, HW Engineering Director

LSA has been a tremendous asset at my current company and my past company.

As an HR leader, I am always looking for ways to find external resources that can provide impactful leadership and management development expertise. LSA consistently does that for me.

The tools and practices are crisp, business relevant, and easy to apply on the job.

Ken Boehm
VP of Human Resources

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

Service Source

LSA helped us with leadership development by designing a solution to match our unique needs and culture.

It was a huge success. I would highly recommend LSA to help take leaders and managers to the next level.

Karen King, SPHR
Manager, Human Resources

Alliance Data

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling our leaders, managers, and teams to concentrate on driving more business.

Thank you!

Terry Wassman
VP of Human Resources

Our company engaged LSA to do a specialized business presentation skills and a “train the trainer” program.

They outdid our exceptionally high standards.

The upfront work to interview key members and customize everything to our unique situation made all the difference. Thanks to everyone!

Frank Abbott
Chief Financial Officer

We recently partnered with LSA Global to offer our Supervisors and Managers a customized and experiential management training program.

Everyone said it was by far the best management training program they had ever attended.

The content was rich and highly interactive, and the case studies were highly relevant to our unique situation.

Each participant walked away much better equipped to lead their teams.  Thank you LSA!

Jeff Coon
Director of Human Resources

FAQs

Leading situationally training teaches leaders how to adapt their leadership style based on the needs, capabilities, confidence, and experience of individual team members. Rather than relying on a single leadership approach, managers learn how to flex between directing, coaching, supporting, and delegating to improve employee performance, engagement, and development.

Today’s leaders manage diverse teams with varying levels of experience, motivation, and skill. A one-size-fits-all leadership approach often leads to miscommunication, frustration, and underperformance. Leading situationally helps managers respond more effectively to changing circumstances, improve team agility, strengthen trust, and create the right balance of support and accountability for each employee and situation.

Leading situationally training strengthens core management and leadership capabilities such as communication, coaching, delegation, feedback, performance management, emotional intelligence, and employee development. Leaders also learn how to diagnose performance challenges more accurately and choose leadership approaches that increase ownership, confidence, and execution.

Leading situationally training is highly effective for frontline managers, mid-level leaders, senior executives, project leaders, and high-potential employees preparing for leadership roles. Organizations often use these highly experiential and customized leadership programs to improve manager effectiveness, strengthen leadership pipelines, accelerate employee development, and create more consistent leadership practices across teams.

Research consistently shows that effective leadership directly impacts employee engagement, retention, productivity, and customer satisfaction. Learning how to lead situationally helps managers align their leadership approach to individual and team needs, which can improve collaboration, reduce turnover, strengthen accountability, and increase overall organizational performance. Leaders who adapt effectively are often better equipped to navigate change, drive execution, and sustain high-performing teams.

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