Career Development Conversations Matter
Career development conversations are a must for new managers looking to create a high performing and engaged team. While most new manager training focuses on helping new managers navigate their own careers, it often neglects how to successfully help their direct reports navigate their own careers. We maintain that it is critical that managers pay close and regular attention to the careers of their individual team members.
Should Career Development Conversations Follow Performance Review Trends?
We know that in most high growth organizations the annual performance review is quickly on its way out, shifting toward consistent and more frequent performance conversations. We wondered if employee career development conversations should follow suit. Would discussing employee career opportunities and paths more frequently have the same positive effects as more regular performance conversations — increased engagement, motivation, and performance?
We did the research to find out.
Employee Engagement Context to Set the Stage
Let’s start by setting some context regarding employee engagement. We define employee engagement as the combination of:
Why Employee Engagement Matters to the Organization
Companies with higher levels of employee engagement report 18% greater productivity, 12% higher customer satisfaction, and 51% less voluntary turnover. Companies with lower levels of employee engagement report 12% lower profits, 19% lower operating income, and 28% lower earnings per share.
The Career Development Research
In a research study earlier this year, we found that employee engagement surveys should be conducted annually to foster the highest levels of employee engagement. Our study on the effectiveness of career conversations was similar. We put our philosophy to the test…
Why yes, yes they do! Results are shown below.
Applying the Career Development Research to Management Development
The research has greatly informed our new manager training programs.
What Surprised Us the Most
Surprisingly, there’s not a distinct difference between having quarterly or annual career conversations, which suggests that — from a resource and time management perspective — it’s better to have annual conversations. However, engagement spikes up sharply when moving from quarterly to monthly career conversations.
And because the difference is negligible between “more than once a month” and “once a month,” these results paint the following picture: monthly career conversations are optimal for the best engagement results.
The Bottom Line
We believe that any meaningful conversations between managers and their followers increase employee engagement by strengthening the connections between employees and their job. Frequent check-ins by managers show employees that you care about their well-being and want to do all you can to help them be successful. Keep tabs on how things are going for your team and provide relevant growth opportunities to enhance their path forward.
To learn more about how managers can best engage their top talent, download The Top 10 Most Powerful Ways to Boost Employee Engagement.
4 Keys to Keeping Talent Up to Date
Why Employees Change Their Mind
I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.
Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.
Frank J. Kuypers
Business Development Manager
VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.
Cindee Van Vleck
Director Human Resources
We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.
Barry L. Byrd, SPHR
Human Resources Manager
Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.
Senior Project Manager
LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.
Director of Human Resources
The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.
Firmware Engineering Manager
LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.
Because of the unique nature of our business, Excel is a core application in our accounting organization. After three attempts to find an Excel consultant who is capable of helping our finance team integrate advanced applications into our work processes we found LSA and Alex. He was not only a “Real” Excel expert but was masterful in helping us identify where to use Excel applications in our processes to increase our group’s efficiency.
SPO Partners & Co
Kim Silva, CFO
We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
The Managing Virtual Teams program was extremely valuable. Your consultant/ facilitator’s fundamental knowledge of Synopsys as a company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was an excellent use of our time.
Vice President, Information Technology
We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.
HR Manager, BU Radiology Informatics
SeaTel has found our partnership with LSA Global to be very valuable and beneficial. We turned to LSA to customize a supervisory/leadership solution to meet our needs. LSA delivered a customized top quality solution. I’d recommend LSA Global to any company looking for a best-in-class training and consulting partner.
I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.
Director, HR Business Partner
I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.
Chief People Officer
On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.
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