Management Development
Creating High Performing Managers
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Read Whitepapers“We turned to LSA to help us custom design and deliver a management development solution to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution with the support systems necessary to make a real difference. I recommend them to anyone looking for real results.”
Sally Buchannan | VP Human Resources | Sony
Today’s managers account for over one-third of the workforce and are facing challenges without precedent. They are being asked to do more with less as their span of control increases. They report having to spend over half of their time on non-managerial tasks and as little as 10% of their time on what matters most – managing and directly coaching their front-line employees.
And even though Deloitte reported that companies invest the highest percent of their training dollars (35%) in management and leadership development, research by McKinsey found that almost three-out-of-four executives are unsatisfied with the performance of their front-line managers. And a stunning 81% of managers reported not being satisfied with their own performance.
This is bad news. Low performing managers make low performing companies. The good news is that the flip side is also true: companies with higher performing managers realize an increase in profitability, productivity, employee engagement, customer satisfaction and retention. Based upon over 500,000 annual employee engagement surveys, we know that managers have a direct impact on four key metrics:
- Employee performance
- Employee engagement
- Employee retention
- Employee relations
While focused management development can certainly play a critical role in improving performance, management skills alone will not fully address the growth, performance, and speed challenges faced by today’s managers. Managers must also address strategies, cultures, processes and structures to drive lasting change.
Our Organizational Alignment Research found that managers who align their culture and talent with their strategy grow revenues 58% faster, are 72% more profitable, have 9-to-1 greater leadership effectiveness and 16.8-to-1 higher employee engagement levels.
Our study found that the highest performing managers consistently:
- Point the team in the right direction
- Create an environment for people to perform at their peak
- Attract, develop, engage and retain top talent
Our research-backed approach to management development helps managers thrive in the following areas:
Please contact us to learn how our management development programs have helped leading organizations improve employee performance, employee engagement, employee retention and employee relations.
- Create Team Clarity
- Build a High Performance Team Environment
- Attract Top Talent
- Develop World Class Managers
- Engage and Retain Top Talent
- Our Management Guarantee – Pay for Performance
Ask us about Management Development Pay-for-Performance options and how to move the management metrics that you care most about. Typical metrics that we move include:
- Sales revenue, margin, win rate, portfolio mix, deal size, and cycle.
- Customer acquisition, loyalty, growth, and satisfaction.
- Leadership execution effectiveness of key corporate strategies.
- Employee attraction, development, performance, engagement and retention.
- Project cost, quality, and time.
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