Measure Manager Engagement Effectiveness – You Need to Know What Employees REALLY Think
It may be scary to learn what employees really think about you and your company, but you need to know if you want to truly engage and retain them.
Employees who are dissatisfied with their company or their manager think seriously about giving less discretionary effort and about leaving for greener pastures. In fact, more employee attrition is due to dissatisfaction with managers than any other reason. Are you willing to risk losing team members when you still have a chance to find better ways to lead and work together?
Based upon over 500,000 annual employee engagement surveys per year, we know that management effectiveness – how well managers perform their jobs and how much respect employees have for their managers – has an extremely strong correlation to employee engagement. Employees who believe that their managers and supervisors truly care are more likely to be engaged in their work. And engaged employees are productive employees.
Ask the Right Questions
You need to ask the employee engagement questions – the right questions to see how highly your employees rate your managers. We know what questions to ask because we know what areas correlate most to higher levels of employee loyalty, discretionary effort and advocacy. Do not fall into the trap of using questions that do not correlate to increased levels of employee engagement and retention.
The Top 16 Questions that Measure Employees’ Satisfaction with their Managers
About Overall Management
1. Do you regularly receive constructive performance feedback from your manager?
2. Do you understand how your performance is measured?
3. Do you think your manager cares about you as a person?
4. Does your manager care about your development?
About Manager Communication
5. Does management clearly communicate expectations?
6. Does your manager effectively communicate the information you need to understand?
7. Does management explain the reasons behind decisions made?
8. Do managers handle disagreements professionally?
9. Does your manager explain how the organization’s future plans affect you?
About Manager Trust and Respect
10. Does your manager create a trusting and open environment?
11. Does your manager treat everyone on the team fairly?
12. Is your manager responsive to your ideas, requests, and suggestions?
About Manager Business Acumen and Skills
13. Are you confident in the overall effectiveness of your immediate manager?
14. Does your manager have the expertise and ability to help you and your team to succeed?
About Employee Career Development
15. Do you and your manager discuss your career within this organization?
About Work-Life Balance
16. Does your manager recognize the importance of your personal and family life?
The Bottom Line
How leaders and managers work with their teams has an extremely strong impact on employee engagement, performance, and retention. Since talent accounts for 29% of the difference between high and low performing teams, don’t you think you should keep a finger on the pulse of how good management is at engaging employees at your organization? You need to measure manager engagement effectiveness.
To learn more about how to manage for greater level of employee engagement, download The Top 10 Most Powerful Ways to Boost Employee Engagement
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