Develop Leaders & Managers

Leadership Development & Management Training Practices

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“LSA’s ability to develop leaders and managers is second to none.  

They recently helped us get a group of twenty executives from around the globe on the same page, push their thinking to new heights, and ensure an executable plan was excellent.

I would recommend LSA to anyone looking to take their leaders and strategy execution to the next level.”
Rob Sturgeon | Executive Vice President | ServiceSource

Leadership Development and Management Training serve different purposes.

They are designed for different audiences, require different capabilities and support structures, and use distinct approaches to achieve measurable — but very different — business outcomes.

Leadership development focuses on shaping strategic direction, driving organizational alignment, and leading through complexity. Management training strengthens the day-to-day skills required to engage employees, execute priorities, build accountability, and improve team performance.

To explore how to develop leaders and managers to create peak performance across your organization, select one of the areas below.

Develop Leaders and Managers to Drive High Performance

Leadership Development
We define leadership development as helping boards of directors, executives, and senior leaders address their most critical strategic and organizational challenges through highly customized, action-oriented, and results-driven approaches.

The goal is to measurably strengthen leadership effectiveness and improve the execution of key business and talent strategies. Because the decisions leaders make shape culture, performance, innovation, and long-term growth, the stakes are high and the impact is enterprise-wide.

Management Development
We define management development as helping new and experienced managers strengthen team performance, productivity, engagement, and retention through practical, research-backed management tools, techniques, and best practices.

The goal is to measurably improve how managers attract, develop, motivate, and retain talent while creating greater accountability, collaboration, and execution across teams. Strong managers turn strategy into action by helping employees perform at their best every day.

If you would like to learn more about how to effectively develop leaders and managers through customized, targeted, and action-learning approaches, please contact us.

Related Information

LSA is an excellent sales and leadership outsource partner! They listen to our needs, are responsive, and work at a pace that keeps up with our rapid speed.

We have found LSA to bring strategic, innovative, and practical solutions to meet our business priorities by partnering effectively with our key staff. I consider them to be an important external extension of our team.

Thank you!

Wendy Chinn
Sr. Director, Global Sales Enablement

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.

Thank you for your practical and outcome-oriented approach.

Ted Ramlet
CIO & SVP

McKesson

We partnered with LSA Global to help us invest in our people. LSA custom designed an impactful management curriculum to help upskill our key managers and leaders.

We consider LSA to be our trusted learning and development partner and a valued extension of our team as we rapidly scale.  Thank you LSA!

Lisa Bruun
SVP Human Resources

Ellie Mae

For our go to training outsourcing partner, LSA provides exactly what we want and need – which is not an easy task.

As always, they design and deliver outstanding leadership development results and high quality management training programs that totally align with our unique business and talent strategies!

Elizabeth Siebert
Director, Organizational Excellence & Development

Intuit

Having tripled in size and recently merged, LSA helped our executive team to increase our level of strategic alignment, to solidify our new direction, and to push our agency forward.

As we look to rapidly scale, the clear, actionable, and critical few strategic moves combined with how we differentiate ourselves to our top accounts and target clients has really set us on a great path to success.

This is exactly what we needed to get to the next level. Thank you LSA!

Matt Britton
CEO

MRY logo LSA Global

The quality of LSA’s Leadership Training Programs and facilitators is always top notch. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

Intuit

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

Service Source

We have had a very beneficial partnership with LSA. Their recent Leadership Development Program helped us to identify, develop, and retain top leaders. It was instrumental in helping take our company and our key people to the next level. I would recommend them to anyone looking to truly develop and retain top talent.

Steve Janowsky
Vice President of Operations

Proxicom

Thank you so much for being the right person with the right experience and expertise to lead our Executive Team in re-examining our approach to change leadership.

I’m grateful for how you engaged and challenged us with so many “holy crap!” insights and realizations that we needed.

Jeff Nally
Chief Coaching Officer & CHRO

coachsource logo LSA Global

We contacted LSA to help us design and deliver customized management development programs. LSA worked with us to meet our exact needs. We started at the top with our executive team.  It was such a great success that we rolled it out company-wide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

LSA worked with our Executive Leadership Team to help create strategic clarity and alignment as we look to increase our growth rate and unlock innovation.  They masterfully handled very complex, challenging, and high stakes leaders, decisions, and cultural nuances to help us identify what matters most and move toward one unified direction.

Their practical, straightforward, and client-centric approach to strategy was refreshing.  I highly recommend them to any executive team looking to get aligned to create even higher performance.  They are lights out awesome!

Patrick Resk
Chief Financial Officer, Partner

Porter-Novelli-Logo-LSA-GLOBAL

We greatly value our relationship with LSA Global.

They focused on understanding our unique culture and helping us to move our strategic priorities forward.

LSA continues to deliver top quality executive coaching, consulting, and leadership development solutions that are highly customized for our unique situation.

I highly recommend LSA Global to anyone looking to greatly improve their leadership, management, and project capabilities.

Bonnie S. Olson
Vice President of Human Resources

LSS

Thank you for a great leadership development session today. The facilitator was brilliant.  The team got a lot out of it (as did I).

I believe it will help us create an even higher performance culture by ensuring we have a common understanding of how to create higher performance and work toward clear and common strategic goals.

Simon Jefferson
Managing Director

AKQA

I continue to be impressed by the depth and breadth of LSA’s expertise in leadership development, and management development.

What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent in a practical and results-driven manner.

Thank you LSA!

Tracy Esposito
Director, HR Business Partner

Great job in designing the Mergers and Acquisition strategy session for our global leadership team. The session was excellent.

I gained additional insight on the importance of the role of HR regarding strategy, culture, and people in Mergers and Acquisitions and would recommend LSA to anyone looking to align strategies and cultures.

Gloria Veon
Senior Vice President, Human Resources

Fujitsu

FAQs

Leadership development focuses on helping executives and senior leaders solve strategic business challenges, align teams, and drive organizational performance. Management training, on the other hand, equips managers with practical tools and techniques to improve employee productivity, engagement, accountability, and retention. While leaders shape direction and culture, managers drive day-to-day execution and team performance.

Research-backed leadership and management development programs improve strategic clarity, employee engagement, execution effectiveness, and retention. Organizations whose leaders purposefully align culture and talent with strategy have been shown to grow revenue faster, increase profitability, and strengthen leadership effectiveness. Effective programs combine simulations, customized learning, coaching, action learning, and measurable business outcomes tied directly to organizational priorities.

Today’s leaders and managers need a blend of strategic and interpersonal capabilities to succeed in increasingly complex environments. Critical skills include communication, coaching, change management, decision-making, emotional intelligence, accountability, strategic thinking, delegation, collaboration, and performance management. High-performing leaders also excel at creating clarity, aligning teams, and building high-performance cultures.

Customized programs are designed around an organization’s unique culture, strategy, leadership challenges, and performance goals. Rather than relying on generic content, customized solutions focus on real business scenarios, practical application, and measurable outcomes. This increases learner relevance, accelerates behavior change, and improves execution against strategic priorities.

Employees are significantly influenced by the quality of leadership and management they experience every day. Strong leaders create strategic alignment and trust, while skilled managers foster accountability, coaching, recognition, and development. Organizations that invest in developing leaders and managers are better positioned to attract top talent, increase engagement, reduce turnover, and sustain high performance over time.

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