Create Team Clarity

How to Create Team Alignment to Get Peak Performance

“Having tripled in size and recently merged, LSA helped us create team clarity on our executive team to increase our level of strategic alignment, solidify our new direction and push our agency forward with clear goals, roles and success metrics. As we look to rapidly scale, the clear and actionable critical few strategic moves combined with how we differentiate ourselves to our top accounts and target clients have really set us on a great path to success. This is exactly what we needed to get to take our team to the next level.”

Matt Britton | CEO | MRY, a Publicis Groupe Company

“LSA Global rocks! Thank you for helping our executives create team clarity.  Our executive team now has a clear and powerful strategic direction with clear metrics of success, accountabilities and actions going forward. From a sales growth perspective, I am really energized about the outcome and grateful for what I have learned throughout the process.”

Stacey Wong | Director of Sales | Servicon Systems

Create Team Clarity
We define a team as a collection of people all working toward a common goal.  Overall, teams outperform individuals when success requires a combination of multiple skills, judgments and experiences.  Examples of high performing teams abound in sports, military special forces and elite institutions.

Teams Are Different than Working Groups
Working Groups typically have no collective work product beyond their individual accomplishments  Examples include golf and gymnastic teams.  To create team clarity, it is important to know teams are different than Working Groups and that Working Groups are different than Tribes..

Teams Are Different than Tribes
A Tribe is a collection of people who know why they are together, are passionate about each other and bleed for a unified common cause and trust each other implicitly.  A good example of a tribe is a family.  If you want to create team clarity, it is important to know the difference between a team and a Tribe.

In general, you know that you are part of a team if the majority of your success is dependent upon the success of others.

Creating a high performance team starts with team leaders creating shared clarity, agreement and commitment in the following areas:

  • Alignment. For a team to excel, it must fully align itself with the vision, mission, values and strategic priorities of the organization.  Ensure the team understands the corporate strategy enough to align with it.
  • Shared Goals. Clear goals are the hallmark of high performing teams.  Ensure the fundamental purpose and goals of the team are clear, believable,  implementable and committed to by all key stakeholders.
  • Clear Roles & Responsibilities. High performing teams have a clear grasp of how each individual contributes to team success and what to expect from others.  Ensure roles and responsibilities play to people’s strengths and desires while being clear, understood and committed to by all team members.
  • Credible Success Metrics. For teams and individuals to thrive, they must know where they stand and hold each other accountable.  Ensure individual and team performance measures are aligned, relevant, fair, accurate, transparent, consistent, timely and just possible.
  • Critical Processes and Practices.  The way teams prioritize, solve problems, reward, communicate, make decisions, share information, innovate and handle conflict directly impacts their level of performance.  Ensure  critical processes are understood, accepted and aligned with where you are headed.
  • Effective Interpersonal Relationships.  High performing teams interact with each other in a healthy and supportive way.  Build trust, openness and acceptance to improve team dynamics and effectiveness.
  • Barriers to Success.  Every team faces challenges.  High performing teams identify barriers within their circle of influence and create solid action plans to overcome them in a way that makes sense.

Related Information

LSA’s approach has certainly brought value to Knight Ridder Digital. They were laser focused on our goal and determined to meet all of our Leadership development program needs. Their flexibility and commitment were keys in making our program successful.

Dipik Rai
Director of Marketing

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

LSA Global has been a great partner in helping ServiceSource move toward its Vision of being “the leading developer of talent in the service performance management industry.” I have engaged LSA’s services to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training, Employee Engagement and Instructional Design. They have consistently met or exceeded my (very) high expectations and are always responsive to my needs.

Mike Normant
Senior Director, Training & Development

Service Source

After a difficult search to find a partner that could address a very specific leadership development need, we chose LSA Global. They were responsive to our needs and created a solution that we continue to see results from. It is nice to know we have access to their expertise with a simple phone call.

Valerie Blackburn
Director of Business Operations

LSA is an excellent training outsource partner! They listen to our needs, are responsive and work at a pace that keeps up with ours. We have found LSA to bring strategic and innovative solutions to meet our business problems by partnering effectively with our staff. I consider them to be an external extension of our team.

Wendy Chinn
Sr. Director, Global Sales Enablement

We consistently receive positive feedback about the quality of the LSA Leadership Training Programs and LSA facilitators. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond to design solutions to meet our needs. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

Intuit

It was a challenge to find a consultant with an approach to performance improvement that fit our unique culture and style. We were pleasantly surprised to discover LSA’s depth of expertise in the fields of motivation, developmental coaching and performance management and measurement.

LSA seamlessly integrated those components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, and created a solid, refreshing approach that quickly got us moving and engage at all levels across the organization.Overall, I couldn’t be happier that we found a true strategy and implementation partner in LSA.

Doug Hansen
President and Director

Redwood Trust

LSA demonstrated the criticality for executives to look beyond current ethics topics and focus on applying fundamental values in everything they do to demonstrate true leadership. They successfully delivered in two hours what most leadership development presenters would spend an entire day trying to communicate.

Nick Voyvodich, SPHR
HR Manager

Fujitsu

I contacted LSA to help us with leadership development. LSA worked with me to identify a solution that would match our needs as well as our personality. The solution was such a huge success. It received rave reviews. I would highly recommend LSA to other companies.

Karen King, SPHR
Manager, Human Resources

Alliance Data

We recently hired LSA to help us take our client delivery methodology to the next level as we continue to grow and help our clients succeed. The custom strategy and design session exceeded our expectations. They really understood our business and delivered within tight time frames.  They were the best I have seen for this type of complex, visible and strategic work. LSA’s ability to get a group of 20+ executives from around the globe on the same page, push their thinking to new heights, and ensure an executable plan was excellent. I would recommend LSA to anyone looking to take their strategy and strategic execution to the next level.

Rob Sturgeon
EVP Client Delivery

Service Source

Redwood Trust looked to LSA Global as a consulting partner to help us explore innovative and scholarly approaches to promote employee engagement and sustain the unique culture we’ve built over the last decade.  LSA helped us perpetuate coaching as a discipline across the organization by integrating our core values, goal setting and performance management under an interactive coaching program.  We appreciate LSA’s commitment to cutting-edge practices to help keep us a step ahead during this time of rapid change.

Rosalyn Chan
Vice President, Human Resources

Redwood Trust

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.

Ted Ramlet
CIO & SVP

McKesson

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

The action-learning leadership project has been very beneficial to me, our leadership team, and the entire organization. The balance of development and results has been excellent. We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry strategic projects forward. The Staff is very appreciative and has become very comfortable with both the program and the process. It is still going better than anticipated, and I have been very pleased.

Heather Feltman
President & CEO

LSS

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