Create Team Clarity

How to Create Team Alignment to Get Peak Performance

“Having tripled in size and recently merged, LSA helped us create team clarity on our executive team to increase our level of strategic alignment, solidify our new direction and push our agency forward with clear goals, roles and success metrics. As we look to rapidly scale, the clear and actionable critical few strategic moves combined with how we differentiate ourselves to our top accounts and target clients have really set us on a great path to success. This is exactly what we needed to get to take our team to the next level.”

Matt Britton | CEO | MRY, a Publicis Groupe Company

“LSA Global rocks! Thank you for helping our executives create team clarity.  Our executive team now has a clear and powerful strategic direction with clear metrics of success, accountabilities and actions going forward. From a sales growth perspective, I am really energized about the outcome and grateful for what I have learned throughout the process.”

Stacey Wong | Director of Sales | Servicon Systems

Create Team Clarity
We define a team as a collection of people all working toward a common goal.  Overall, teams outperform individuals when success requires a combination of multiple skills, judgments and experiences.  Examples of high performing teams abound in sports, military special forces and elite institutions.

Teams Are Different than Working Groups
Working Groups typically have no collective work product beyond their individual accomplishments  Examples include golf and gymnastic teams.  To create team clarity, it is important to know teams are different than Working Groups and that Working Groups are different than Tribes..

Teams Are Different than Tribes
A Tribe is a collection of people who know why they are together, are passionate about each other and bleed for a unified common cause and trust each other implicitly.  A good example of a tribe is a family.  If you want to create team clarity, it is important to know the difference between a team and a Tribe.

In general, you know that you are part of a team if the majority of your success is dependent upon the success of others.

Creating a high performance team starts with team leaders creating shared clarity, agreement and commitment in the following areas:

  • Alignment. For a team to excel, it must fully align itself with the vision, mission, values and strategic priorities of the organization.  Ensure the team understands the corporate strategy enough to align with it.
  • Shared Goals. Clear goals are the hallmark of high performing teams.  Ensure the fundamental purpose and goals of the team are clear, believable,  implementable and committed to by all key stakeholders.
  • Clear Roles & Responsibilities. High performing teams have a clear grasp of how each individual contributes to team success and what to expect from others.  Ensure roles and responsibilities play to people’s strengths and desires while being clear, understood and committed to by all team members.
  • Credible Success Metrics. For teams and individuals to thrive, they must know where they stand and hold each other accountable.  Ensure individual and team performance measures are aligned, relevant, fair, accurate, transparent, consistent, timely and just possible.
  • Critical Processes and Practices.  The way teams prioritize, solve problems, reward, communicate, make decisions, share information, innovate and handle conflict directly impacts their level of performance.  Ensure  critical processes are understood, accepted and aligned with where you are headed.
  • Effective Interpersonal Relationships.  High performing teams interact with each other in a healthy and supportive way.  Build trust, openness and acceptance to improve team dynamics and effectiveness.
  • Barriers to Success.  Every team faces challenges.  High performing teams identify barriers within their circle of influence and create solid action plans to overcome them in a way that makes sense.

Related Information

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

LSA Global has been a great partner in helping ServiceSource move toward its Vision of being “the leading developer of talent in the service performance management industry.” I have engaged LSA’s services to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training, Employee Engagement and Instructional Design. They have consistently met or exceeded my (very) high expectations and are always responsive to my needs.

Mike Normant
Senior Director, Training & Development

Service Source

The action-learning leadership project has been very beneficial to me, our leadership team, and the entire organization. The balance of development and results has been excellent. We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry strategic projects forward. The Staff is very appreciative and has become very comfortable with both the program and the process. It is still going better than anticipated, and I have been very pleased.

Heather Feltman
President & CEO

LSS

We partnered with LSA Global to help us invest in our people. LSA designed a modular and customized management curriculum that allows us to deliver top quality solutions to our managers and leaders. We consider LSA to be our learning and development partner and our LSA consultants to be an extension of our team.

Lisa Bruun
SVP Human Resources

Ellie Mae

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

LSA’s executive coach based his approach on understanding our business circumstances and strategy, as well as our leadership aspirations. The customized coaching covered all aspects of leadership; it was not simply a touchy-feely endeavor. In fact, the focus on clear business outcomes and real life circumstances challenged me to develop my thinking and actions related to leading the business.”

Janet Pagano
Managing Director

Ovid

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.

Ted Ramlet
CIO & SVP

McKesson

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

We consistently receive positive feedback about the quality of the LSA Leadership Training Programs and LSA facilitators. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond to design solutions to meet our needs. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

Intuit

LSA is an excellent training outsource partner! They listen to our needs, are responsive and work at a pace that keeps up with ours. We have found LSA to bring strategic and innovative solutions to meet our business problems by partnering effectively with our staff. I consider them to be an external extension of our team.

Wendy Chinn
Sr. Director, Global Sales Enablement

I contacted LSA to help us with leadership development. LSA worked with me to identify a solution that would match our needs as well as our personality. The solution was such a huge success. It received rave reviews. I would highly recommend LSA to other companies.

Karen King, SPHR
Manager, Human Resources

Alliance Data

Thank you for a great leadership development session today. The facilitator was brilliant, and we really enjoyed his style and personality. The sales team got a lot out of it (as did I). I believe it will help us create an even higher performance environment by ensuring we have a common understanding of our environmental structure and are all working towards the same goals.

Simon Jefferson
Managing Director

AKQA

Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

Sarah Parks
Senior Project Manager

Hyperion

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

The customized leadership program was very practical and achieved our goals. LSA adapted very well to our group and the situation and helped us build trust and awareness of successful leadership styles. We look forward to the next steps.

Erik Okholm
Director of Software Development

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