Create Team Clarity to Take Performance to the Next Level

“Having tripled in size and recently merged, LSA helped us to create team clarity on our executive team to increase our level of strategic alignment, solidify our new direction, and push our agency forward with clear goals, roles, and success metrics.

As we look to rapidly scale, the clear and actionable critical few strategic moves combined with how we differentiate ourselves to our top accounts and target clients have really set us on a great path to success.

This is exactly what we needed to take our leadership team to the next level.”

Matt Britton | CEO | MRY, a Publicis Groupe Company

“LSA Global rocks! Thank you for helping our executives to create team clarity. Our executive team now has a clear and powerful strategic direction with clear metrics of success, accountabilities, and actions going forward.

From a sales growth perspective, I am really energized about the outcome and grateful for what I have learned throughout the process.”

Stacey Wong | Director of Sales | Servicon Systems

Create Team Clarity
We define a team as a collection of people all working toward a common goal. Overall, teams outperform individuals when success requires a combination of multiple skills, judgments, and experiences. Examples of high performing teams abound in sports, military special forces, and elite institutions.

Teams Are Different than Working Groups
Working Groups typically have no collective work product beyond their individual accomplishments Examples include golf and gymnastic teams. To create team clarity, it is important to know teams are different than Working Groups and that Working Groups are different than Tribes.

Teams Are Different than Tribes
A Tribe is a collection of people who know why they are together, are passionate about each other, and bleed for a unified common cause and trust each other implicitly. A good example of a tribe is a family. If you want to create team clarity, it is important to know the difference between a team and a Tribe.

In general, you know that you are part of a team if the majority of your success is dependent upon the success of others.

Creating a high performance team starts with team leaders creating shared clarity, agreement, and commitment in the following areas:

Alignment
For a team to excel, it must fully align itself with the vision, mission, values, and strategic priorities of the organization. Ensure the team understands the corporate strategy enough to align with it.
Shared Goals
Clear goals are the hallmark of high performing teams. Ensure the fundamental purpose and goals of the team are clear, believable, implementable, and committed to by all key stakeholders.
Clear Roles & Responsibilities
High performing teams have a clear grasp of how each individual contributes to team success and what to expect from others. Ensure roles and responsibilities play to people’s strengths and desires while being clear, understood, and committed to by all team members.
Credible Success Metrics
For teams and individuals to thrive, they must know where they stand and hold each other accountable. Ensure individual and team performance measures are aligned, relevant, fair, accurate, transparent, consistent, timely and just possible.
Critical Processes and Practices
The way teams prioritize, solve problems, reward, communicate, make decisions, share information, innovate, and handle conflict directly impacts their level of performance. Ensure critical processes are understood, accepted and aligned with where you are headed.
Effective Interpersonal Relationships
High performing teams interact with each other in a healthy and supportive way. Build trust, openness, and acceptance to improve team dynamics and effectiveness.
Barriers to Success
Every team faces challenges. High performing teams identify barriers within their circle of influence and create solid action plans to overcome them in a way that makes sense.

Related Information

We reviewed the top Leadership Development offerings and selected LSA’s 12-month Leadership Program based upon the value and systemic approach.

The feedback on the program, approach, and results was phenomenal. While other programs may be better known, the other options were more theoretical and did not compare in terms of LSA’s practicality, quality, and results.

We could not be happier.

Stacey Porter
Senior Manager Learning and Development

As a high growth agency with cutting edge talent, we hired LSA Global to help clarify our strategy and work with our executive leadership team to help implement strategic changes in a way that made sense for our unique culture.

The work was so successful that we also hired them to coach our key leaders. LSA has been instrumental in helping us transition to a new leadership team and triple revenue. In this age of useless consultants, I highly recommend their practical and business-oriented approach to strategy, culture, and talent.

David Bentley
General Manager

Great job in designing the Mergers and Acquisition strategy session for our global leadership team. The session was excellent.

I gained additional insight on the importance of the role of HR regarding strategy, culture, and people in Mergers and Acquisitions and would recommend LSA to anyone looking to align strategies and cultures.

Gloria Veon
Senior Vice President, Human Resources

Thanks for your incredible patience and passion working with our leadership team to create alignment.

Your leadership and executive coaching services have been one of the most effective I’ve ever known.

Debbie Von Raesfeld
Director and HR Business Partner

LSA helped us with leadership development by designing a solution to match our unique needs and culture.

It was a huge success. I would highly recommend LSA to help take leaders and managers to the next level.

Karen King, SPHR
Manager, Human Resources

Your team was amazing. Facilitative Leadership was one of the best leadership and change workshops my team has ever attended. Thank you!

Diane White
Executive Director, Head of Product Development

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.

Thank you for your practical and outcome-oriented approach.

Ted Ramlet
CIO & SVP

LSA’s executive coach based his approach on understanding our business circumstances and strategy, as well as our leadership aspirations. The customized coaching covered all aspects of leadership; it was not simply a touchy-feely endeavor.

In fact, the focus on clear business outcomes and real life circumstances challenged me as a senior leader to develop my thinking and actions related to leading the business.”

Janet Pagano
Managing Director

Having taken on a new executive leadership role, one of my first calls was to LSA Global to help my leadership team to design, implement, and cascade clear strategic plans. First, LSA helped our leadership team identify the strategy, culture, and talent areas that mattered most to create organizational alignment.

Then they helped facilitate the design of a strategic growth plan that is clear, compelling, believable, and implementable. We now have 100% commitment from an aligned leadership team and key stakeholders going forward.

I would recommend LSA to anyone who wants to create high levels of strategic alignment, growth, and performance.

Erik Arvesen
Vice President, General Manager

We contacted LSA to help us design and deliver customized management development programs. LSA worked with us to meet our exact needs. We started at the top with our executive team. It was such a great success that we rolled it out company-wide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

Thank you to LSA Global for their partnership and support in helping us to design and roll-out highly needed and valuable leadership and management development programs that fit our unique situation.

I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight.

We look forward to partnering with them for a long time to develop our managers and leaders.

Suzanne Kinner
VP Human Resources

We consider LSA Global the top outsourced learning and development partner.

We work closely with LSA to customize leadership and management development programs to meet our growing business needs.

I would highly recommend LSA to any company wanting to deliver high quality and practical learning solutions for their leaders and managers.

Terri Wright-Scheer
Vice President Human Resources

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

LSA’s approach has certainly brought value to Knight Ridder Digital. They were laser focused on our goal and determined to meet all of our Leadership development program needs. Their flexibility and commitment were keys in making our program successful.

Dipik Rai
Director of Marketing

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

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Create Team Clarity