Create Team Clarity

How to Create Team Alignment to Get Peak Performance

“Having tripled in size and recently merged, LSA helped us create team clarity on our executive team to increase our level of strategic alignment, solidify our new direction and push our agency forward with clear goals, roles and success metrics. As we look to rapidly scale, the clear and actionable critical few strategic moves combined with how we differentiate ourselves to our top accounts and target clients have really set us on a great path to success. This is exactly what we needed to get to take our team to the next level.”

Matt Britton | CEO | MRY, a Publicis Groupe Company

“LSA Global rocks! Thank you for helping our executives create team clarity.  Our executive team now has a clear and powerful strategic direction with clear metrics of success, accountabilities and actions going forward. From a sales growth perspective, I am really energized about the outcome and grateful for what I have learned throughout the process.”

Stacey Wong | Director of Sales | Servicon Systems

Create Team Clarity
We define a team as a collection of people all working toward a common goal.  Overall, teams outperform individuals when success requires a combination of multiple skills, judgments and experiences.  Examples of high performing teams abound in sports, military special forces and elite institutions.

Teams Are Different than Working Groups
Working Groups typically have no collective work product beyond their individual accomplishments  Examples include golf and gymnastic teams.  To create team clarity, it is important to know teams are different than Working Groups and that Working Groups are different than Tribes..

Teams Are Different than Tribes
A Tribe is a collection of people who know why they are together, are passionate about each other and bleed for a unified common cause and trust each other implicitly.  A good example of a tribe is a family.  If you want to create team clarity, it is important to know the difference between a team and a Tribe.

In general, you know that you are part of a team if the majority of your success is dependent upon the success of others.

Creating a high performance team starts with team leaders creating shared clarity, agreement and commitment in the following areas:

  • Alignment. For a team to excel, it must fully align itself with the vision, mission, values and strategic priorities of the organization.  Ensure the team understands the corporate strategy enough to align with it.
  • Shared Goals. Clear goals are the hallmark of high performing teams.  Ensure the fundamental purpose and goals of the team are clear, believable,  implementable and committed to by all key stakeholders.
  • Clear Roles & Responsibilities. High performing teams have a clear grasp of how each individual contributes to team success and what to expect from others.  Ensure roles and responsibilities play to people’s strengths and desires while being clear, understood and committed to by all team members.
  • Credible Success Metrics. For teams and individuals to thrive, they must know where they stand and hold each other accountable.  Ensure individual and team performance measures are aligned, relevant, fair, accurate, transparent, consistent, timely and just possible.
  • Critical Processes and Practices.  The way teams prioritize, solve problems, reward, communicate, make decisions, share information, innovate and handle conflict directly impacts their level of performance.  Ensure  critical processes are understood, accepted and aligned with where you are headed.
  • Effective Interpersonal Relationships.  High performing teams interact with each other in a healthy and supportive way.  Build trust, openness and acceptance to improve team dynamics and effectiveness.
  • Barriers to Success.  Every team faces challenges.  High performing teams identify barriers within their circle of influence and create solid action plans to overcome them in a way that makes sense.

Related Information

After a difficult search to find a partner that could address a very specific leadership development need, we chose LSA Global. They were responsive to our needs and created a solution that we continue to see results from. It is nice to know we have access to their expertise with a simple phone call.

Valerie Blackburn
Director of Business Operations

LSA demonstrated the criticality for executives to look beyond current ethics topics and focus on applying fundamental values in everything they do to demonstrate true leadership. They successfully delivered in two hours what most leadership development presenters would spend an entire day trying to communicate.

Nick Voyvodich, SPHR
HR Manager

Fujitsu

Thank you for a great leadership development session today. The facilitator was brilliant, and we really enjoyed his style and personality. The sales team got a lot out of it (as did I). I believe it will help us create an even higher performance environment by ensuring we have a common understanding of our environmental structure and are all working towards the same goals.

Simon Jefferson
Managing Director

AKQA

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

It was a challenge to find a consultant with an approach to performance improvement that fit our unique culture and style. We were pleasantly surprised to discover LSA’s depth of expertise in the fields of motivation, developmental coaching and performance management and measurement.

LSA seamlessly integrated those components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, and created a solid, refreshing approach that quickly got us moving and engage at all levels across the organization.Overall, I couldn’t be happier that we found a true strategy and implementation partner in LSA.

Doug Hansen
President and Director

Redwood Trust

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

Sarah Parks
Senior Project Manager

Hyperion

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

We value our relationship with LSA Global. They focus on understanding our business situation and helping us succeed. LSA continues to deliver top quality consulting and leadership solutions that are highly customized for our business and culture. I would highly recommend LSA Global as a top quality resource to anyone looking to greatly improve the skills of their leadership, management, and project teams.

Bonnie S. Olson
Vice President of Human Resources

LSS

We selected LSA Global over 5 other companies to help our key executives improve their overall communication and executive presentation capabilities. LSA exceeded our expectations. Everyone had a great experience and are now incorporating the lessons into their teams. I highly recommend LSA to any executive team looking to better organize and more effectively deliver key executive-level messages when the stakes are high.

Todd Power
Office of the CEO

LSA Global has been a great partner in helping ServiceSource move toward its Vision of being “the leading developer of talent in the service performance management industry.” I have engaged LSA’s services to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training, Employee Engagement and Instructional Design. They have consistently met or exceeded my (very) high expectations and are always responsive to my needs.

Mike Normant
Senior Director, Training & Development

Service Source

I contacted LSA to help us with leadership development. LSA worked with me to identify a solution that would match our needs as well as our personality. The solution was such a huge success. It received rave reviews. I would highly recommend LSA to other companies.

Karen King, SPHR
Manager, Human Resources

Alliance Data

The customized leadership program was very practical and achieved our goals. LSA adapted very well to our group and the situation and helped us build trust and awareness of successful leadership styles. We look forward to the next steps.

Erik Okholm
Director of Software Development

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.

Ted Ramlet
CIO & SVP

McKesson

Great job in designing the Mergers and Acquisition strategy session for our global team. The executive presentation and information was excellent. I gained additional insight on the importance of the role of HR in Mergers and Acquisitions.

Gloria Veon
Senior Vice President, Human Resources

Fujitsu

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