LSA Global Wins Bersin Leadership Development Excellence Award

for driving $13m in profit while developing leadership bench strength

Are your leadership programs making a measurable business impact?

Action learning leadership program award

LSA Global won the Bersin Leadership Development Excellence Award by using action learning for leaders at a leading Financial Services firm to develop key high potential leaders while driving $13m to their bottom line.

Are your leadership development programs having a big enough impact?

LSA Global, the premier consulting, training, and coaching firm that aligns organizational culture and talent with business strategies to get measurable business results, today announced that their client, Redwood Trust (NYSE: RWT), was selected by Bersin & Associates as the Learning Leader in the Leadership Development Excellence category.

The prestigious award recognizes organizations that have developed and implemented best practice approaches to employee learning and talent management resulting in significant business improvement.

According to Bersin & Associates, Redwood Trust was saluted “for its integrated leadership development, role realignment, and performance systems — all part of an initiative to change how the company develops talent. The effort includes programs which put emerging executives into actual business challenges.”

According to Tristam Brown, Chairman & CEO of LSA Global, “Redwood’s Leadership initiative exemplifies LSA’s action learning approach to leadership development that drives meaningful business results while simultaneously  building leadership capabilities. In Redwood’s case, the results added up to a $13 million dollar increase to their bottom-line over 18 months.”

While those results may seem extraordinary for a leadership development initiative, Brown noted they are the result of designing an action learning leadership solution that is executed within the context of achieving a company’s key strategic objectives.

This Action-Learning approach to Leadership Development puts managers and executives into situations that are highly relevant to the current and future success of the individual and the company. The action-learning process is designed around the real work of executives and has a strong results-based format. Brown explains that “LSA’s three foundational programs at Redwood included:

Each of these programs places leaders in situations where they must make meaningful executive-level decisions and take important executive actions. The highly customized programs also provide an ideal platform for Senior Leaders to share their knowledge, coach, and mentor developing executives.”

Brown continues, “While developing executives’ ability to execute on Redwood’s strategy was a prominent component, institutionalizing Redwood’s unique culture, leadership, and organizational values were equally as important. To insure this leadership legacy, LSA has helped executives at all levels improve their coaching capabilities, developed a behavioral 360 degree survey that provides leadership feedback, and designed a performance measurement system that facilitates performance alignment and coaching conversations.

The end result is a high performance environment where individuals are responsible for their performance and leaders are true facilitators of learning and development.”

The Bersin & Associates report, “Learning Leaders: Lessons from the Best,” provides an in-depth look at the best practices of the 25 award winning companies, including Redwood Trust in the Leadership Development Excellence category.

Read the full case study here.

The Voice of the Customer

Bersin Leadership Development AwardDoug Hansen | President and Director | Redwood Trust

“It was a challenge to find a consultant with an approach to performance improvement that fit our unique culture and style.

When we met with LSA we were surprised to discover their depth of expertise in the fields of motivation, developmental coaching, performance management and measurement.

Specifically, we were pleasantly surprised to find a company that could seamlessly integrate those three components without our folks feeling like the intervention was forced. LSA understood what we were trying to accomplish, helped us clarify our objectives, created a solid, refreshing approach that quickly got us moving with engaged people at all levels.

As they began to implement, I was thoroughly impressed with how they listened and made adaptations focused on our needs and business objectives. Overall, I couldn’t be happier that we found a true business partner in LSA Global.”

Related Information

LSA helped us with leadership development by designing a solution to match our unique needs and culture.

It was a huge success. I would highly recommend LSA to help take leaders and managers to the next level.

Karen King, SPHR
Manager, Human Resources

Alliance Data

The quality of LSA’s Leadership Training Programs and facilitators is always top notch. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

Intuit

Thank you so much for being the right person with the right experience and expertise to lead our Executive Team in re-examining our approach to change leadership.

I’m grateful for how you engaged and challenged us with so many “holy crap!” insights and realizations that we needed.

Jeff Nally
Chief Coaching Officer & CHRO

coachsource logo LSA Global

After a difficult search to find a partner that could address a very specific leadership development need, we chose LSA Global. They were responsive to our needs and created a highly customized solution that we continue to see results from. It is nice to know we have access to their expertise with a simple phone call.

Valerie Blackburn
Director of Business Operations

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

Service Source

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.

Thank you for your practical and outcome-oriented approach.

Ted Ramlet
CIO & SVP

McKesson

We consider LSA Global the top outsourced learning and development partner.

We work closely with LSA to customize leadership and management development programs to meet our growing business needs.

I would highly recommend LSA to any company wanting to deliver high quality and practical learning solutions for their leaders and managers.

Terri Wright-Scheer
Vice President Human Resources

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.

Their leadership, management, and sales expertise has been invaluable.  They think strategically and provide a results driven plan – not just a temporary fix.

They are great to work with, and even more importantly, they “get it!”

David Fiano
Director of Merchandising

We partnered with LSA Global to help us invest in our people. LSA custom designed an impactful management curriculum to help upskill our key managers and leaders.

We consider LSA to be our trusted learning and development partner and a valued extension of our team as we rapidly scale.  Thank you LSA!

Lisa Bruun
SVP Human Resources

Ellie Mae

LSA exceeded all my expectations.

We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of leadership solutions.

We were able to design a highly customized, focused, and relevant management training program that fit our unique needs.

Our leaders and managers galvanized as a team and are better prepared for the rigors of a leading their teams in a very competitive and fast-changing market.

Mitch Mandich
CEO

Edify

We turned to LSA to help us custom design and deliver a action leadership and management development curriculum to help drive performance across the company.

They have done an excellent job diagnosing the business situation, designing an approach that fits our unique culture, and delivering first class solutions.  Thank you!

Sally Buchannan
VP Human Resources

It was a challenge to find a consultant with an approach to performance improvement that fit our unique performance culture and style. We were pleasantly surprised to discover LSA’s depth of expertise in the fields of motivation, developmental coaching, performance management, and measurement.

LSA seamlessly integrated those components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, and created a solid, refreshing approach that quickly got us moving and engaged at all levels across the organization.

Overall, I couldn’t be happier that we found a true strategy and implementation partner in LSA.

Doug Hansen
President and Director

Redwood Trust

Thank you to LSA Global for their partnership and support in helping us to design and roll-out highly needed and valuable leadership and management development programs that fit our unique situation.

I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight.

We look forward to partnering with them for a long time to develop our managers and leaders.

Suzanne Kinner
VP Human Resources

Blackhawk Network

As a high growth agency with cutting edge talent, we hired LSA Global to help clarify our strategy and work with our executive leadership team to help implement strategic changes in a way that made sense for our unique culture.

The work was so successful that we also hired them to coach our key leaders. LSA has been instrumental in helping us transition to a new leadership team and triple revenue.  In this age of useless consultants, I highly recommend their practical and business-oriented approach to strategy, culture, and talent.

David Bentley
General Manager

AKQA

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