Management Training Programs

How to Increase Performance through Management Best Practices

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“We partnered with LSA Global to help us invest in our people. LSA designed customized management training programs that truly help our managers and leaders to be more effective.

We consider LSA to be a critical extension of our team.”
Lisa Bruun | SVP Human Resources | Ellie Mae, Inc.

“I’m not sure if I’ve run across a company that can match the depth and quality of LSA’s consultants and facilitators.

I highly recommend LSA to anyone seeking a strategic training and consulting partner to improve leadership and management performance.”
Jeff Coon | VP Human Resources | Exelixis

How can you consistently outperform your competitors?

According to a recent Harvard Business Review Study, the most enduringly successful companies, those delivering a 10-fold return to investors over a ten year period, excel at specific management practices.

That makes sense to us.

Your company’s ability to create, execute, and sustain a competitive advantage depends greatly on the quality and depth of your management capabilities at all levels.

Yet, the majority of business leaders see large skill gaps in their management teams — especially for new and mid-level managers.  In fact the latest HR Trends report from McLean & Company found that 90% of respondents rated their organizations as having management skill gaps.  And first time leaders had the largest skill gaps.

According to executives, managers must be able to positively navigate seven key management challenges:

  1. Transitioning from individual contributor to people manager
  2. Creating consistent management and performance management practices
  3. Increasing employee performance, engagement, and career development
  4. Reducing employee relations issues
  5. Ensuring legal compliance
  6. Attracting and retaining top talent
  7. Responding to changing business needs

In sum, effective managers get things done through people.  They deftly use management tools and skills to define, create, and nurture high performance.  They ensure their teams work together in relative harmony to solve problems in a timely fashion while achieving clearly stated goals.

They provide meaningful work for people, invest in people’s career advancement and skill development, and ensure proportionate rewards and recognitions.

LSA’s research-backed management training programs are proven to help managers “get things done through people” to increase performance, employee engagement, employee retention, and employee relations while helping organizations to increase revenue and decrease costs.

 

FAQ

Question #1: What makes an effective management training program?

Answer #1: An effective management training program is a highly customized and structured learning solution designed to measurably improve employee performance, engagement, and retention by building core and advanced people supervisor competencies related to better leading, managing, and coaching others to higher performance and organizational alignment.

Question #2: What training is typically required for managers?    

Answer #2: Effective management training programs typically include highly customized and targeted modules focused on the key people management scenarios that new and experienced managers need to get right within their company’s unique circumstances.

Management competency examples include team chartering, planning, organizing, time management, problem solving, communicating, presenting, strategic thinking, business acumen, decision-making, coaching, delegation, emotional intelligence, situational leadership, influencing, negotiating, workplace politics, change management, conflict management, goal alignment, leading teams, compliance, and performance management.

Question #3: Which type of training is the most important for a manager?

Answer #3: Among management training programs, competency-based training focused on goal setting, role clarification, communication, accountability, and team execution offers the highest value by creating strategic clarity, organizational alignment, and operational consistency for people-driven results across departments.

 

Management Training Programs

Please contact us to learn how our customized management training programs have helped leading organizations create a competitive advantage in the 5 key areas of:

  1. Transitioning & First Time Managers
  2. Best Places to Work Management Essentials
  3. Experienced Managers
  4. Leadership Development
  5. Specialized Management Modules

Ask us about Management Training Program Pay-for-Performance options and how to move the management metrics that you care most about.  Typical metrics that we move include:

  • Sales revenue, margin, win rate, portfolio mix, deal size, and cycle time.
  • Customer acquisition, loyalty, growth, and satisfaction.
  • Leadership execution effectiveness of key corporate strategies.
  • Employee attraction, development, performance, engagement and retention.
  • Project cost, quality, and time.

Related Information

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

Service Source

LSA’s approach and ability to bring the right leadership and management expertise and approach to eBay has been a great asset.

They really focus on helping us succeed in any way they can and definitely lifted up our leadership and management development capabilities.

Mike Normant
Learning & Development

ebay

For our go to training outsourcing partner, LSA provides exactly what we want and need – which is not an easy task.

As always, they design and deliver outstanding leadership development results and high quality management training programs that totally align with our unique business and talent strategies!

Elizabeth Siebert
Director, Organizational Excellence & Development

Intuit

Thank you to LSA Global for their partnership and support in helping us to design and roll-out highly needed and valuable leadership and management development programs that fit our unique situation.

I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight.

We look forward to partnering with them for a long time to develop our managers and leaders.

Suzanne Kinner
VP Human Resources

Blackhawk Network

LSA helped to meet the needs of my teams within a very narrow timeframe.

My team walked away with highly useful management development tools and practices.

Thank you for designing and delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers .

Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the critical people situations that our managers face every day.

I regard LSA as an excellent partner that understands our business needs and an important virtual member of our HR department.

Judith Onton
Vice President Human Resources

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

I highly recommend LSA Global to anyone who is looking to improve individual and organizational effectiveness through highly customized and top quality leadership and management training programs.

LSA’s broad range of expertise is a wonderful resource.

Greg Pappas
VP of Human Resources

We have been able to utilize LSA’s extensive expertise to leverage our investment in employee development.

The result has been the cost effective and highly effective delivery of high quality management training programs.

Thank you!

Steve Feller
Vice President, Human Resources

We engaged LSA to design and deliver a 6-month custom executive coaching program to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward.

Even with the high expectations of our senior people, LSA has completely exceeded our expectations. You can’t go wrong with LSA.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

LSA’s customized Effective Presentation Skills program has helped us elevate our presentation skills to the next level. I personally now have a much greater self-awareness of my presentation skills and can leverage my strengths while working to improve upon other areas.

I definitely recommend LSA Global to anyone for whom presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Samsung

We have worked with LSA Global for our learning and development needs and have always had great success.

They helped us recently with targeted and customized Management Training Workshops to fit our unique situation, and they were fantastic.

I highly recommend LSA to anyone that is attempting to help take their leadership and management talent to the next level.

Mary Johnston
HR Manager, BU Radiology Informatics

LSA understands our business, has deep expertise in content areas, and customizes their approach to deliver great results.

The facilitator was extremely knowledgeable about working virtually across cultures. The passion, practices, and tools made the session interesting, fun, and highly valuable.

I highly recommend LSA Global to any company that has global partners or offices.

Glenn McGillivray
Human Resources Business Partner

Intuit

In the Next Generation Management Training Programs, I was trained with practical and relevant skills and tools that have made me and my team more productive, motivated, and successful at collaborating with each other and other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

We contacted LSA to help us design and deliver customized management development programs. LSA worked with us to meet our exact needs. We started at the top with our executive team.  It was such a great success that we rolled it out company-wide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

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