22 Questions New Managers Should Ask on Day One

Questions New Managers Should Ask

Questions New Managers Should Ask
Based upon feedback from thousands of new managers, we have identified questions new managers should ask on day one if they want to be set up for success.

Too Many New Managers Are Not Prepared
The shift from being an individual contributor to taking on the role of manager is huge. Unfortunately, very few new managers are well prepared to succeed without a lot of management training and support.  A recent McKinsey study found:

  • Nearly 70% of senior executives are only “somewhat” or “not at all satisfied” with the performance of their companies’ front-line managers.
  • 81% of front-line managers are not satisfied with their own performance.

Even Experienced Leaders Stumble
Leadership can be daunting. But there are steps you can take that will minimize leadership mistakes and maximize both your performance and the performance of your team. And those steps are the same for new managers who are in over their head and for leaders who have been leading ineffectively.

Questions New Managers Should Ask on Day One
Smart leaders invest the time and energy to understand the current situation, complications and implications of their role and their team from day one.  Here are seventeen questions new managers should ask, and answer, from the start:

1.  Ten Alignment and Focus Questions New Managers Should Ask

  • How is my boss’ success measured?
  • Has the team been achieving its objectives?
  • How do the team objectives map to overall company priorities?
  • Are individual and team goals clear?
  • Does everyone know how success and failure is measured?
  • Are rewards at the individual and team levels clearly understood?
  • Is everyone clear on their roles and responsibilities?
  • Have inter-dependencies between team members and key stakeholders been identified?
  • Is work organized in a way that clearly leads to accomplishing individual and team’s goals?
  • Do we agree upon who our key stakeholders are?

2. Seven Decision-making, Resources and Information Questions New Managers Should Ask

  • Are decisions based on who has the expertise and best information?
  • Do decisions demonstrate a healthy balance of short and long term focus?
  • Are mistakes accepted as learning experiences?
  • Is time taken to examine and improve information-sharing and decision-making?
  • Is information shared appropriately?
  • Does the team have access to the resources required to do their job?
  • Are team members responding positively to the changes required to succeed?

3. Five Interpersonal Questions New Managers Should Ask

  • Is there trust and openness in communication and relationships?
  • Does each team member feel heard and valued for their point of view?
  • Is attention given to leveraging all perspectives and insights?
  • Is conflict between team members confronted openly and constructively?
  • Do people do what they say they are going to do?

The Bottom Line
Effective new managers know that their success is measured by the success of their team.  If you do not know the answers to the above questions new managers should ask, you need to show some vulnerability and ask for help. Find someone who has tackled similar challenges before and have them help guide you forward to get the answers you need to set your team up for success?

To learn more about becoming an effective new manager, download The 4 Management Metrics that Matter Most

Comments are closed.

Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.

Glenn McGillivray
Human Resources Business Partner

Intuit

I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.

Jennifer Remling
Director of Global Recruiting

AKQA

LSA’s Employee Engagement Consulting and Survey work has provided critical visibility into: how well our people are holding up under the general economic environment, as well as, the specific challenges that face biotechnology companies in their efforts to discover and develop new medicines; their level of alignment and commitment to XOMA’s Vision and mission critical strategies; how leadership practices and management systems support an environment that engender commitment, and the specific actions that our leaders can take to improve on areas that are important to our people. I highly recommend LSA’s employee engagement solutions.

Chris Wells
Vice President, HR and IT

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Samsung

LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.

Fortune 500 Financial Services Company
Director of Infrastructure & Technology

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goal.  They provide a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”

David Fiano
Vice President Human Resources

We recently contacted LSA Global to assist us with a unique training request. We gave LSA a very short deadline and LSA custom designed a training program to meet our exact requirements within the limited time allotted to them. We found their facilitator to be well versed in the subject matter and very credible; the design provided practical and valuable information to our team of managers. I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

Laurie Torres
Chief People Officer

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More