Best Practices Whitepaper Download: Leadership – Why Defining Failure is Critical to Success. Many employees (71%+) do not know where they stand or what is required of them. They do not know if they are over-performing or under-performing. They are unsure what will happen if they over-achieve or under-achieve. This lack of performance clarity creates a significant leadership problem for companies looking to grow. The ambiguity creates an environment that allows underperformers to hide and stay.
To get a sense about the magnitude of the potential problem, just ask your top performers. Your top performers know who the low performers are. Your top performers know that they are doing more than their fair share. Your top performers perceive that they are being treated much the same as their under-performing peers. Your top performers also know that they prefer to work with other high performers. When it comes to your “A” talent, performance ambiguity typically breeds resentment and creates an enormous engagement and retention risk.
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