Building a High Performance Environment

How Leaders Create a High Performance Culture and Environment

High Performance Environment Diagnostic, Consulting, and Training

“We are building a high performance environment and achievement-based culture. Without this unique high performance methodology, I would expect us to be behind our competitors.”

Shenaz Khan | GM People & Performance | BT Financial

“The high performance environment diagnostic facilitated clarity on what leadership actions needed to be taken in order to improve the performance of my team and why these actions would have the greatest impact. Importantly the process unified my senior executive team around these leadership actions.”

Charlie Brown | Senior Executive | Accenture

“We are now generating revenue greater than any other channel.  I absolutely see this as a result of building a high performance environment. Since inception (less than one year) the average revenue generated per person has increased by over 400%.”

Helen Wells | Director Customer Service | AMP Financial Services

“It is often difficult to unify a leadership team on improving people’s performance. Building a high performance environment  provided powerful, yet easily understood information on the key factors effecting performance at Cisco. It unified my team on the specific actions required to improve performance.”

Gerard Lithgow | VP Enterprise Sales | Cisco

Given your unique strategy and circumstances, what leadership moves, made today, will have the greatest effect on the performance of your organization or team?

Did you know that there are over 70 possible leadership actions available to an executive at any given time that can significantly change performance?  It is no wonder why many leaders and companies get lost in and frustrated by impractical theories and expensive consultants trying to make sense of it all.

Based on over 20 years of high performance research focused on the dynamics that improve human performance with elite institutions such as Harvard, the U.S. Special Forces, Cisco, Accenture, MIT, NASA, and the Juilliard School, the high performance environment methodology helps identify the top leadership moves necessary to drive higher performance.

Our clients tell us that the research-backed, practical and action-oriented approach provides clarity, structure and measurable results.

Leaders around the world with whom we have worked to tell us that building a high performance environment has:

  • Increased productivity by 25%
  • Gained over $500,000 in annual benefits
  • Improved performance of 40% of the workforce
  • Improved net profit by $100,000 per month
  • Raised average revenue per person by 400%

Typically clients turn to LSA’s High Performance Environment solution to:

  • Build a high performing environment and culture that aligns with their business and talent strategies
  • Remove the guesswork in getting the most from their people
  • Determine how to best execute their strategy from a “people perspective”
  • Identify the best leadership moves to get their organization to realize its stretch objectives
  • Benchmark their current performance environment against high performance best practices
  • Increase leadership accountability for performance improvement
  • Understand, in detail, the dynamics affecting human high performance in their organization or team

After an initial leadership education session that focuses on the high performance research and the critical dynamics that stimulate performance and strategy execution, our usual approach involves 4 key steps:

        1. Assess Your Current Performance Environment: Understand the existing performance environment using our proven High Performance Environment Diagnostic.  The high performance environment assessment enables leaders to quickly build a detailed picture of the current performance environment and accurately pinpoint key levers to improve and sustain performance.  Typical outcomes include identifying:
          • Strengths and weaknesses of the current culture and performance environment
          • Likely accelerators and inhibitors to performance
          • Current and future ‘pressure’ dynamics that will most influence performance
          • Benchmark comparisons
        2. Strategize the Two Key Leadership Moves: Review the diagnostic results with the Leader and the Executive Team and agree on the two key leadership actions that, if taken, will result in the most dramatic improvement in performance across the organization.
        3. Execute the Two Key Leadership Moves: Implement the two leadership actions in a way that makes sense for your strategy and unique circumstances.
        4. Measure Improvement and Agree Upon Next Steps: Re-test to monitor progress against success metrics and to continuously improve.

If you would like to learn how building a high performance environment has helped leading organizations perform at their peak, please contact us.

Related Information

LSA Global has been a great partner in helping ServiceSource move toward its Vision of being “the leading developer of talent in the service performance management industry.” I have engaged LSA’s services to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training, Employee Engagement and Instructional Design. They have consistently met or exceeded my (very) high expectations and are always responsive to my needs.

Mike Normant
Senior Director, Training & Development

Service Source

We selected LSA Global over 5 other companies to help our key executives improve their overall communication and executive presentation capabilities. LSA exceeded our expectations. Everyone had a great experience and are now incorporating the lessons into their teams. I highly recommend LSA to any executive team looking to better organize and more effectively deliver key executive-level messages when the stakes are high.

Todd Power
Office of the CEO

The action-learning leadership project has been very beneficial to me, our leadership team, and the entire organization. The balance of development and results has been excellent. We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry strategic projects forward. The Staff is very appreciative and has become very comfortable with both the program and the process. It is still going better than anticipated, and I have been very pleased.

Heather Feltman
President & CEO

LSS

We reviewed the top Leadership Development offerings and selected LSA’s 12-month Leadership Program based upon the value and systemic approach. The feedback on the program, approach, and results was phenomenal. While other programs may be better known, they were more theoretical and did not compare in terms of practicality, quality, and results.

Stacey Porter
Senior Manager Learning and Development

Roche

After a difficult search to find a partner that could address a very specific leadership development need, we chose LSA Global. They were responsive to our needs and created a solution that we continue to see results from. It is nice to know we have access to their expertise with a simple phone call.

Valerie Blackburn
Director of Business Operations

We consistently receive positive feedback about the quality of the LSA Leadership Training Programs and LSA facilitators. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond to design solutions to meet our needs. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

Intuit

We have had a very beneficial partnership with LSA for over 2 years. The recent Leadership Development Program that they designed and customized with us to help us identify, develop, and retain top leaders in the organization was a huge success. It was instrumental in helping take our company and our key people to the next level. I would recommend their training and consulting services to anyone looking to develop and retain top talent.

Steve Janowsky
Vice President of Operations

Proxicom

Thank you for a great leadership development session today. The facilitator was brilliant, and we really enjoyed his style and personality. The sales team got a lot out of it (as did I). I believe it will help us create an even higher performance environment by ensuring we have a common understanding of our environmental structure and are all working towards the same goals.

Simon Jefferson
Managing Director

AKQA

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

I contacted LSA to help us with leadership development. LSA worked with me to identify a solution that would match our needs as well as our personality. The solution was such a huge success. It received rave reviews. I would highly recommend LSA to other companies.

Karen King, SPHR
Manager, Human Resources

Alliance Data

LSA is an excellent training outsource partner! They listen to our needs, are responsive and work at a pace that keeps up with ours. We have found LSA to bring strategic and innovative solutions to meet our business problems by partnering effectively with our staff. I consider them to be an external extension of our team.

Wendy Chinn
Sr. Director, Global Sales Enablement

The customized leadership styles and coaching program was the best training that I have ever attended. The facilitators were phenomenal. They have a wealth of experience and knowledge coupled with compassionate and caring styles. I’d highly recommend this leadership training program to any manager, director, or executive looking for a life changing leadership program.

Shoaleh Ghaffari
Director, HR

Cutera

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.

Ted Ramlet
CIO & SVP

McKesson

LSA’s approach has certainly brought value to Knight Ridder Digital. They were laser focused on our goal and determined to meet all of our Leadership development program needs. Their flexibility and commitment were keys in making our program successful.

Dipik Rai
Director of Marketing

Having tripled in size and recently merged, LSA helped our executive team to increase our level of strategic alignment, solidify our new direction and push our agency forward. As we look to rapidly scale, the clear and actionable critical few strategic moves combined with how we differentiate ourselves to our top accounts and target clients has really set us on a great path to success. This is exactly what we needed to get to the next level.

Matt Britton
CEO

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More