Building a High Performance Environment

How Leaders Create a High Performance Culture and Environment

High Performance Environment Diagnostic, Consulting, and Training

“We are building a high performance environment and achievement-based culture. Without this unique high performance methodology, I would expect us to be behind our competitors.”

Shenaz Khan | GM People & Performance | BT Financial

“The high performance environment diagnostic facilitated clarity on what leadership actions needed to be taken in order to improve the performance of my team and why these actions would have the greatest impact. Importantly the process unified my senior executive team around these leadership actions.”

Charlie Brown | Senior Executive | Accenture

“We are now generating revenue greater than any other channel.  I absolutely see this as a result of building a high performance environment. Since inception (less than one year) the average revenue generated per person has increased by over 400%.”

Helen Wells | Director Customer Service | AMP Financial Services

“It is often difficult to unify a leadership team on improving people’s performance. Building a high performance environment  provided powerful, yet easily understood information on the key factors effecting performance at Cisco. It unified my team on the specific actions required to improve performance.”

Gerard Lithgow | VP Enterprise Sales | Cisco

Given your unique strategy and circumstances, what leadership moves, made today, will have the greatest effect on the performance of your organization or team?

Did you know that there are over 70 possible leadership actions available to an executive at any given time that can significantly change performance?  It is no wonder why many leaders and companies get lost in and frustrated by impractical theories and expensive consultants trying to make sense of it all.

Based on over 20 years of high performance research focused on the dynamics that improve human performance with elite institutions such as Harvard, the U.S. Special Forces, Cisco, Accenture, MIT, NASA, and the Juilliard School, the high performance environment methodology helps identify the top leadership moves necessary to drive higher performance.

Our clients tell us that the research-backed, practical and action-oriented approach provides clarity, structure and measurable results.

Leaders around the world with whom we have worked to tell us that building a high performance environment has:

  • Increased productivity by 25%
  • Gained over $500,000 in annual benefits
  • Improved performance of 40% of the workforce
  • Improved net profit by $100,000 per month
  • Raised average revenue per person by 400%

Typically clients turn to LSA’s High Performance Environment solution to:

  • Build a high performing environment and culture that aligns with their business and talent strategies
  • Remove the guesswork in getting the most from their people
  • Determine how to best execute their strategy from a “people perspective”
  • Identify the best leadership moves to get their organization to realize its stretch objectives
  • Benchmark their current performance environment against high performance best practices
  • Increase leadership accountability for performance improvement
  • Understand, in detail, the dynamics affecting human high performance in their organization or team

After an initial leadership education session that focuses on the high performance research and the critical dynamics that stimulate performance and strategy execution, our usual approach involves 4 key steps:

        1. Assess Your Current Performance Environment: Understand the existing performance environment using our proven High Performance Environment Diagnostic.  The high performance environment assessment enables leaders to quickly build a detailed picture of the current performance environment and accurately pinpoint key levers to improve and sustain performance.  Typical outcomes include identifying:
          • Strengths and weaknesses of the current culture and performance environment
          • Likely accelerators and inhibitors to performance
          • Current and future ‘pressure’ dynamics that will most influence performance
          • Benchmark comparisons
        2. Strategize the Two Key Leadership Moves: Review the diagnostic results with the Leader and the Executive Team and agree on the two key leadership actions that, if taken, will result in the most dramatic improvement in performance across the organization.
        3. Execute the Two Key Leadership Moves: Implement the two leadership actions in a way that makes sense for your strategy and unique circumstances.
        4. Measure Improvement and Agree Upon Next Steps: Re-test to monitor progress against success metrics and to continuously improve.

If you would like to learn how building a high performance environment has helped leading organizations perform at their peak, please contact us.

Related Information

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Tracy Esposito
Director, HR Business Partner

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

LSA demonstrated the criticality for executives to look beyond current ethics topics and focus on applying fundamental values in everything they do to demonstrate true leadership. They successfully delivered in two hours what most leadership development presenters would spend an entire day trying to communicate.

Nick Voyvodich, SPHR
HR Manager

Fujitsu

We selected LSA Global over 5 other companies to help some key executives improve their overall communication and executive presentation capabilities. Feedback has been great. Everyone had a great experience and many of them are feeding some of the lessons into their teams. I highly recommend LSA to any executive team looking to better organize and more effectively deliver key messages to C-Level individuals.

Todd Power
Office of the CEO

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

The action-learning leadership project has been very beneficial to me, our leadership team, and the entire organization. The balance of development and results has been excellent. We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry strategic projects forward. The Staff is very appreciative and has become very comfortable with both the program and the process. It is still going better than anticipated, and I have been very pleased.

Heather Feltman
President & CEO

LSS

LSA Global has been a great partner in helping ServiceSource move toward its Vision of being “the leading developer of talent in the service performance management industry.” I have engaged LSA’s services to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training, Employee Engagement and Instructional Design. They have consistently met or exceeded my (very) high expectations and are always responsive to my needs.

Mike Normant
Senior Director, Training & Development

Service Source

I contacted LSA to help us with leadership development. LSA worked with me to identify a solution that would match our needs as well as our personality. The solution was such a huge success. It received rave reviews. I would highly recommend LSA to other companies.

Karen King, SPHR
Manager, Human Resources

Alliance Data

We recently hired LSA to help us take our client delivery methodology to the next level as we continue to grow and help our clients succeed. The custom strategy and design session exceeded my expectations. They really understood our business and turned around the project within a tight timeframe. LSA’s consultants were the best I have seen for this type of project. LSA’s ability to get a group of 20+ executives from around the globe on the same page, push their thinking to new heights, and ensure an executable plan was excellent. I would recommend LSA to anyone looking to take their plans and execution to the next level.

Rob Sturgeon
EVP Client Delivery

Service Source

Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

Sarah Parks
Senior Project Manager

Hyperion

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution.

Ted Ramlet
CIO & SVP

McKesson

As a high growth digital marketing agency with cutting edge talent, we hired LSA Global to help clarify our strategy and work with our management team to implement it throughout the New York Office in a way that made sense for our unique culture . That work was so successful that we also hired them to coach one of our key leaders. LSA has been instrumental in helping us transition to a new leadership team and triple the revenue in our New York office. In this age of useless consultants, I highly recommend their practical and business-oriented approach to strategy, culture and talent.

David Bentley
General Manager

AKQA

We consistently receive positive feedback about the quality of the LSA Leadership Training Programs and LSA facilitators. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond to design solutions to meet our needs. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

Intuit

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