Advanced Development for Experienced Managers

“The Advanced Development for Experienced Managers courses have helped me lead more effectively with my peers and teammates.

I have been able to clarify and better understand and manage situations where I would have otherwise asked limited questions and made false assumptions.”
Robert Breckner | Senior Engineering Manager | International Game Technology

“LSA Global clarified our go-to-market strategy, worked with our experienced management team to implement it, and helped our key leaders transition into new roles.

In this age of useless consultants, I highly recommend their practical and results-oriented approach to strategy, culture, and talent.”
David Bentley | General Manager | AKQA

Description
This customized and intensive advanced management workshop focuses on the critical challenges faced by experienced managers. With a proven track record of over 20 years of real-world management development experience, this program has helped over 5,000 experienced managers take their game to the next level.

The 6-to-12 month Advanced Development for Experienced Managers Program is intense, engaging, and highly experiential. It includes an initial 360-degree leadership feedback, a three-day action learning seminar, targeted coaching, and a follow-up 360-degree review to measure progress.

This targeted management development approach creates powerful action strategies that transfer directly back to the work environment for increased performance.

The Advanced Development for Experienced Managers Program is uniquely effective because of its proven follow-up processes. Unlike other management development programs lasting only a few days and quickly forgotten, the Experienced Manager Program mentors and provides participants with proven tools and practices that easily integrate into any existing leadership development and performance management system.

Learning Objectives
Based upon the assessment and interview results, this highly customized leadership program provides a complete picture of current leadership styles and helps veteran managers replace ineffective management habits with proven leadership behaviors to drive performance in terms of areas such as:

Performing through others
Setting and managing expectations
Understanding the importance of personal mastery and emotional intelligence
Discovering what truly motivates you and others
Improving your impact on the team
Adapting leadership styles to better meet the needs of others
Conducting effective meetings
Building higher performing teams
Updating your leadership pact with your colleagues

6-Step Methodology

1. Initial 360° Leadership Effectiveness Survey and Report.
The 360° feedback report is compiled through interviews and the use of an online survey, completed by direct reports, peers, and your direct supervisor.

It covers key areas related to management and leadership effectiveness and is used to drive the workshop design based upon what matters most for your unique situation and organizational culture.

2. Pre-Workshop Data Analysis
We analyze the 360° feedback and identify common threads associated with strengths and areas for improvement to help managers understand how they are perceived, the leadership impact they have on others, how their results compare with industry peers, and how they can strategically improve their impact and better realize their leadership potential.

The leadership survey results are then reviewed in the seminar and become the basis for the Leadership Action Plan.

3. One-to-Three-Day Experiential Workshop
Participants learn-by-doing in teams of peers led by a facilitator-coach. Each person has an opportunity to lead the team and to identify key lessons that apply back at work.

These insights, coupled with practical tools, 360 feedback, and peer coaching result in powerful action strategies that transfer directly back to your unique work environment.

Each day begins with emotional intelligence practice, followed by short presentations, small group discussions around case studies of real time situations at work, peer coaching, feedback, and advice from world class facilitator-coaches.

Our “deep learning” methodology combines intellectual understanding with personal insight, and “practice, practice, practice” to build leadership repertoire.

4. Performance Coaching
We believe that learning is a process. Participants are scheduled into 1×1 and team coaching to discuss insights and implementation of their action plans.

5. Resurvey and Coaching
Six to twelve months after the seminar, participants are invited to resurvey their initial survey respondents to get feedback on their perceived efforts to improve their leadership impact.

The Follow-Up report is then reviewed with the same coach who led the team at the seminar in order to reinforce improvements and identify targeted areas for further development.

6. Leadership Action Plan
A rigorous and actionable plan is developed and reviewed at the end of the seminar and becomes the basis for the follow-up coaching. Each participant walks away with goals and a detailed action plan that:

Has been tested with organizational peers and the executive facilitator
Helps to develop personal mastery and leadership style
Has a high probability of success
Gets them and their team to the next level

Target Audience
For middle- and upper-level managers who manage teams and other managers. Typical titles are Manager, Senior Manager, Director, Senior Director, and Vice President.

Related Information

LSA worked with our Executive Leadership Team to help create strategic clarity and alignment as we look to increase our growth rate and unlock innovation. They masterfully handled very complex, challenging, and high stakes leaders, decisions, and cultural nuances to help us identify what matters most and move toward one unified direction.

Their practical, straightforward, and client-centric approach was refreshing. I highly recommend them to any executive team looking to get aligned to create even higher performance. They are lights out awesome!

Patrick Resk
Chief Financial Officer, Partner

After a difficult search to find a partner that could address a very specific leadership development need, we chose LSA Global. They were responsive to our needs and created a highly customized solution that we continue to see results from. It is nice to know we have access to their expertise with a simple phone call.

Valerie Blackburn
Director of Business Operations

LSA’s action-learning leadership approach has been very beneficial to me, our leadership team, and the entire organization.

The balance of development and results has been excellent.

We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry key strategic projects forward.

The experience was better than anticipated. I could not be more pleased.

Heather Feltman
President & CEO

LSA has a tremendous ability to distil complex, multilayered challenges into meaningful, impactful, and clear strategies and action plans.

The time we invested as a leadership team to get aligned was well spent in gaining laser focus and identifying ways to prioritize what was meaningful individually and as a team. The facilitation and leadership style was direct, firm, and compassionate.

LSA provided the high level thinking and support for our team to co-create in a rapidly scaling business.

Bindu Garapaty, PsyD
VP, Talent and Inclusion, Diversity, & Equity

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.

Their leadership, management, and sales expertise has been invaluable. They think strategically and provide a results driven plan – not just a temporary fix.

They are great to work with, and even more importantly, they “get it!”

David Fiano
Director of Merchandising

I continue to be impressed by the level of leadership development training and management expertise and quality of advice and facilitation that LSA has to offer.

What a smart and client-centric group of great people who really know how to help assess and develop high performing leaders.

Tracy Esposito
Director

Thank you to LSA Global for their partnership and support in helping us to design and roll-out highly needed and valuable leadership and management development programs that fit our unique situation.

I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight.

We look forward to partnering with them for a long time to develop our managers and leaders.

Suzanne Kinner
VP Human Resources

It was a challenge to find a consultant with an approach to performance improvement that fit our unique performance culture and style. We were pleasantly surprised to discover LSA’s depth of expertise in the fields of motivation, developmental coaching, performance management, and measurement.

LSA seamlessly integrated those components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, and created a solid, refreshing approach that quickly got us moving and engaged at all levels across the organization.

Overall, I couldn’t be happier that we found a true strategy and implementation partner in LSA.

Doug Hansen
President and Director

The quality of LSA’s Leadership Training Programs and facilitators is always top notch. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

We turned to LSA to help us custom design and deliver a action leadership and management development curriculum to help drive performance across the company.

They have done an excellent job diagnosing the business situation, designing an approach that fits our unique culture, and delivering first class solutions. Thank you!

Sally Buchannan
VP Human Resources

LSA’s approach and ability to bring the right leadership and management expertise and approach to eBay has been a great asset.

They really focus on helping us succeed in any way they can and definitely lifted up our leadership and management development capabilities.

Mike Normant
Learning & Development

LSA exceeded all my expectations.

We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of leadership solutions.

We were able to design a highly focused and relevant management training course that fit our unique needs.

Our leaders and managers galvanized as a team and are better prepared for the rigors of a leading their teams in a very competitive and fast-changing market.

Mitch Mandich
CEO

For our go to training outsourcing partner, LSA provides exactly what we want and need – which is not an easy task.

As always, they design and deliver outstanding leadership development results and high quality management training programs that totally align with our unique business and talent strategies!

Elizabeth Siebert
Director, Organizational Excellence & Development

LSA is an instrumental training outsourcing partner helping us to build leadership and management capacity while strategically investing in our people.

LSA’s flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans and talent management strategies.

Their ability to custom design, deliver, and evaluate high impact Management Training Programs has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development