Advanced Development for Experienced Managers

Providing the management skills and tools required to take teams to the next level of performance

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“The Advanced Development for Experienced Managers courses have helped me lead more effectively with my peers and teammates.  I have been able to clarify and better understand and manage situations where I would have otherwise asked limited questions and made false assumptions.”
Robert Breckner | Senior Engineering Manager | International Game Technology

“As a high growth digital marketing agency with cutting edge talent, we hired LSA Global to help clarify our strategy and work with our experienced management team to implement it throughout the New York Office. That work was so successful that we also hired them to coach one of our key leaders. LSA has been instrumental in helping us transition to a new leadership team and triple the revenue.  In this age of useless consultants, I highly recommend their practical and business-oriented approach to strategy, culture and talent.”
David Bentley | General Manager | AKQA

Description
This customized and intensive advanced management workshop focuses on the critical challenges faced by experienced managers.  With a proven track record of over 20 years of real-world management development experience, this program has helped over 5,000 experienced managers take their game to the next level.

The 6-to-12 month Advanced Development for Experienced Managers Program is intense, engaging, and highly experiential.  It includes an initial 360-degree leadership feedback, a three-day action learning seminar, targeted coaching, and a follow-up 360-degree review to measure progress.  This targeted management development approach creates powerful action strategies that transfer directly back to the work environment for increased performance.

The Advanced Development for Experienced Managers Program is uniquely effective because of its proven follow-up processes. Unlike other management development programs lasting only a few days and quickly forgotten, the Experienced Manager Program mentors and provides participants with proven tools and practices that easily integrate into any existing leadership development and performance management system. Organizations such as Redwood Trust, Roche, Specialized, Bristol-Meyers-Squibb, the US Navy, Sun, Exxon, and Wal-Mart chose this program above all others to give their experienced managers a competitive edge.

Learning Objectives
Based upon the assessment and interview results, our customized program provides a complete picture of current leadership styles and helps veteran managers replace ineffective management habits with proven leadership behaviors to drive performance in terms of areas such as:

  • Performing through others
  • Setting and managing expectations
  • Understanding the importance of personal mastery and emotional intelligence in the leadership of others
  • Discovering what truly motivates you and others
  • Improving your impact on the team
  • Adapting leadership styles to better meet the needs of others
  • Conducting effective meetings
  • Building higher performing teams
  • Updating your leadership pact with your colleagues

6-Step Methodology

1.  Initial 360° Leadership Effectiveness Survey and Report.
The 360° feedback report is compiled through the use of an online survey, completed by direct reports, peers, and your direct supervisor.  It covers key areas related to management and leadership effectiveness and is used to drive the workshop design based upon what matters most for your unique situation and organizational culture.

2.  Pre-workshop Data Analysis
LSA analyzes the 360° feedback report and identifies common threads associated with strengths and areas for improvement to help managers understand how they are perceived, the leadership impact they have on others, how their results compare with industry peers, and how they can strategically improve their impact and better realize their leadership potential.  The leadership survey results are then reviewed in the seminar and become the basis for the Leadership Action Plan.

3.  One-to-Three-day Experiential Workshop
Participants learn-by-doing in teams of peers led by a facilitator-coach. Each person has an opportunity to lead the team and to identify “learnings” that apply back at work. These insights, coupled with practical tools, 360 feedback, and peer coaching result in powerful action strategies that transfer directly back to your unique work environment.

Each day begins with emotional intelligence practice, followed by short presentations, small group discussions around case studies of real time situations at work, peer coaching, feedback and advice from our world class facilitator-coaches. Our “deep learning” methodology combines intellectual understanding with personal insight, and “practice, practice, practice” to build one’s leadership repertoire.

4.  Performance Coaching
We believe that learning is a process. Participants are scheduled into team teleconferences two weeks and again two months after the seminar to discuss insights and implementation of their action plans. For additional support, individual one-on-one performance coaching is available for a period of six-months.

5.  Resurvey and Coaching
Eight to ten months after the seminar, participants are invited to resurvey their initial survey respondents to get feedback on their perceived efforts to improve their leadership impact. The Follow-Up report is then reviewed with the same coach who led the team at the seminar in order to reinforce improvements and identify targeted areas for further development.

6.  Leadership Action Plan
A rigorous and actionable plan is developed and reviewed at the end of the seminar and becomes the basis for the follow-up coaching. Each participant walks away with goals and a detailed action plan that:

  • Has been tested with organizational peers and the executive facilitator
  • Helps to develop personal mastery and leadership style
  • Has a high probability of success
  • Gets them and their team to the next level

Advanced Development for Experienced Managers facilitator-coaches have 25+ years of experience helping leaders succeed. They combine deep leadership expertise with the practical business realities of performing in both the short- and long- term. They understand the pressing issues, consistently apply the right tools and models, and facilitate innovative and effective strategies that help achieve higher performance.

Target Audience:
For middle- and upper-level managers who manage teams and other managers.  Typical titles are Manager, Senior Manager, Director, Senior Director and Vice President.

Related Information

LSA Global has been a great partner in helping ServiceSource move toward its Vision of being “the leading developer of talent in the service performance management industry.” I have engaged LSA’s services to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training, Employee Engagement and Instructional Design. They have consistently met or exceeded my (very) high expectations and are always responsive to my needs.

Mike Normant
Senior Director, Training & Development

Service Source

LSA demonstrated the criticality for executives to look beyond current ethics topics and focus on applying fundamental values in everything they do to demonstrate true leadership. They successfully delivered in two hours what most leadership development presenters would spend an entire day trying to communicate.

Nick Voyvodich, SPHR
HR Manager

Fujitsu

It was a challenge to find a consultant with an approach to performance improvement that fit our unique culture and style. We were pleasantly surprised to discover LSA’s depth of expertise in the fields of motivation, developmental coaching and performance management and measurement.

LSA seamlessly integrated those components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, and created a solid, refreshing approach that quickly got us moving and engage at all levels across the organization.Overall, I couldn’t be happier that we found a true strategy and implementation partner in LSA.

Doug Hansen
President and Director

Redwood Trust

Thank you for a great leadership development session today. The facilitator was brilliant, and we really enjoyed his style and personality. The sales team got a lot out of it (as did I). I believe it will help us create an even higher performance environment by ensuring we have a common understanding of our environmental structure and are all working towards the same goals.

Simon Jefferson
Managing Director

AKQA

We reviewed the top Leadership Development offerings and selected LSA’s 12-month Leadership Program based upon the value and systemic approach. The feedback on the program, approach, and results was phenomenal. While other programs may be better known, they were more theoretical and did not compare in terms of practicality, quality, and results.

Stacey Porter
Senior Manager Learning and Development

Roche

Having tripled in size and recently merged, LSA helped our executive team to increase our level of strategic alignment, to solidify our new direction, and to push our agency forward. As we look to rapidly scale, the clear, actionable, and critical few strategic moves combined with how we differentiate ourselves to our top accounts and target clients has really set us on a great path to success. This is exactly what we needed to get to the next level.

Matt Britton
CEO

We consistently receive positive feedback about the quality of the LSA Leadership Training Programs and LSA facilitators. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond to design solutions to meet our needs. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

Intuit

We value our relationship with LSA Global. They focus on understanding our business situation and helping us succeed. LSA continues to deliver top quality consulting and leadership solutions that are highly customized for our business and culture. I would highly recommend LSA Global as a top quality resource to anyone looking to greatly improve the skills of their leadership, management, and project teams.

Bonnie S. Olson
Vice President of Human Resources

LSS

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

We have had a very beneficial partnership with LSA for over 2 years. The recent Leadership Development Program that they designed and customized with us to help us identify, develop, and retain top leaders in the organization was a huge success. It was instrumental in helping take our company and our key people to the next level. I would recommend their training and consulting services to anyone looking to develop and retain top talent.

Steve Janowsky
Vice President of Operations

Proxicom

LSA is an excellent training outsource partner! They listen to our needs, are responsive and work at a pace that keeps up with ours. We have found LSA to bring strategic and innovative solutions to meet our business problems by partnering effectively with our staff. I consider them to be an external extension of our team.

Wendy Chinn
Sr. Director, Global Sales Enablement

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.

Ted Ramlet
CIO & SVP

McKesson

The action-learning leadership project has been very beneficial to me, our leadership team, and the entire organization. The balance of development and results has been excellent. We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry key strategic projects forward. The Staff is very appreciative and has become very comfortable with both the program and the process. The experience was better than anticipated.  I could not be more pleased.

Heather Feltman
President & CEO

LSS

LSA always helps us provide the right sales, management, and leadership programs at the right time to meet the unique needs of both individuals and departments. I especially appreciate their ability to deeply understand our business and our culture so that they can recommend the appropriate solutions.

Sarah Parks
Senior Project Manager

Hyperion

After a difficult search to find a partner that could address a very specific leadership development need, we chose LSA Global. They were responsive to our needs and created a solution that we continue to see results from. It is nice to know we have access to their expertise with a simple phone call.

Valerie Blackburn
Director of Business Operations

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