Advanced Development for Experienced Managers

“The Advanced Development for Experienced Managers courses have helped me lead more effectively with my peers and teammates.

I have been able to clarify and better understand and manage situations where I would have otherwise asked limited questions and made false assumptions.”
Robert Breckner | Senior Engineering Manager | International Game Technology

“LSA Global clarified our go-to-market strategy, worked with our experienced management team to implement it, and helped our key leaders transition into new roles.

In this age of useless consultants, I highly recommend their practical and results-oriented approach to strategy, culture, and talent.”
David Bentley | General Manager | AKQA

Description
This customized and intensive advanced management workshop focuses on the critical challenges faced by experienced managers. With a proven track record of over 20 years of real-world management development experience, this program has helped over 5,000 experienced managers take their game to the next level.

The 6-to-12 month Advanced Development for Experienced Managers Program is intense, engaging, and highly experiential. It includes an initial 360-degree leadership feedback, a three-day action learning seminar, targeted coaching, and a follow-up 360-degree review to measure progress.

This targeted management development approach creates powerful action strategies that transfer directly back to the work environment for increased performance.

The Advanced Development for Experienced Managers Program is uniquely effective because of its proven follow-up processes. Unlike other management development programs lasting only a few days and quickly forgotten, the Experienced Manager Program mentors and provides participants with proven tools and practices that easily integrate into any existing leadership development and performance management system.

Learning Objectives
Based upon the assessment and interview results, this highly customized leadership program provides a complete picture of current leadership styles and helps veteran managers replace ineffective management habits with proven leadership behaviors to drive performance in terms of areas such as:

Performing through others
Setting and managing expectations
Understanding the importance of personal mastery and emotional intelligence
Discovering what truly motivates you and others
Improving your impact on the team
Adapting leadership styles to better meet the needs of others
Conducting effective meetings
Building higher performing teams
Updating your leadership pact with your colleagues

6-Step Methodology

1. Initial 360° Leadership Effectiveness Survey and Report.
The 360° feedback report is compiled through interviews and the use of an online survey, completed by direct reports, peers, and your direct supervisor. It covers key areas related to management and leadership effectiveness and is used to drive the workshop design based upon what matters most for your unique situation and organizational culture.

For directors and senior directors, a Midlevel Director Competency Assessment can be included to conduct a SWOT analysis of readiness levels.

2. Pre-Workshop Data Analysis
We analyze the 360° feedback and identify common threads associated with strengths and areas for improvement to help managers understand how they are perceived, the leadership impact they have on others, how their results compare with industry peers, and how they can strategically improve their impact and better realize their leadership potential.

The leadership survey results are then reviewed in the seminar and become the basis for the Leadership Action Plan.

3. One-to-Three-Day Experiential Workshop
Participants learn-by-doing in teams of peers led by a facilitator-coach. Each person has an opportunity to lead the team and to identify key lessons that apply back at work.

These insights, coupled with practical tools, 360 feedback, and peer coaching result in powerful action strategies that transfer directly back to your unique work environment.

Each day begins with emotional intelligence practice, followed by short presentations, small group discussions around case studies of real time situations at work, peer coaching, feedback, and advice from world class facilitator-coaches.

Our “deep learning” methodology combines intellectual understanding with personal insight, and “practice, practice, practice” to build leadership repertoire.

4. Performance Coaching
We believe that learning is a process. Participants are scheduled into 1×1 and team coaching to discuss insights and implementation of their action plans.

5. Resurvey and Coaching
Six to twelve months after the seminar, participants are invited to resurvey their initial survey respondents to get feedback on their perceived efforts to improve their leadership impact.

The Follow-Up report is then reviewed with the same coach who led the team at the seminar in order to reinforce improvements and identify targeted areas for further development.

6. Leadership Action Plan
A rigorous and actionable plan is developed and reviewed at the end of the seminar and becomes the basis for the follow-up coaching. Each participant walks away with goals and a detailed action plan that:

Has been tested with organizational peers and the executive facilitator
Helps to develop personal mastery and leadership style
Has a high probability of success
Gets them and their team to the next level

Target Audience
For middle- and upper-level managers who manage teams and other managers. Typical titles are Manager, Senior Manager, Director, Senior Director, and Vice President.

Related Information

I’ve been associated with LSA for the last 8 years and have found them to be extremely professional and client-focused.

I’ve participated in a number of solutions ranging from Performance Management to Leadership Training. I’ve found the quality to be superior.

They are always well prepared and have definitely done a considerable amount of pre-work in order to customize to our unique culture and goals.

Duane Schroeder
Human Resource Manager

LSA’s action-learning leadership approach has been very beneficial to me, our leadership team, and the entire organization.

The balance of development and results has been excellent.

We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry key strategic projects forward.

The experience was better than anticipated. I could not be more pleased.

Heather Feltman
President & CEO

Having tripled in size and recently merged, LSA helped our executive team to increase our level of strategic alignment, to solidify our new direction, and to push our agency forward.

As we look to rapidly scale, the clear, actionable, and critical few strategic moves combined with how we differentiate ourselves to our top accounts and target clients has really set us on a great path to success.

This is exactly what we needed to get to the next level. Thank you LSA!

Matt Britton
CEO

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

It was a challenge to find a consultant with an approach to performance improvement that fit our unique performance culture and style. We were pleasantly surprised to discover LSA’s depth of expertise in the fields of motivation, developmental coaching, performance management, and measurement.

LSA seamlessly integrated those components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, and created a solid, refreshing approach that quickly got us moving and engaged at all levels across the organization.

Overall, I couldn’t be happier that we found a true strategy and implementation partner in LSA.

Doug Hansen
President and Director

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.

Thank you for your practical and outcome-oriented approach.

Ted Ramlet
CIO & SVP

LSA worked with our Executive Leadership Team to help create strategic clarity and alignment as we look to increase our growth rate and unlock innovation. They masterfully handled very complex, challenging, and high stakes leaders, decisions, and cultural nuances to help us identify what matters most and move toward one unified direction.

Their practical, straightforward, and client-centric approach to strategy was refreshing. I highly recommend them to any executive team looking to get aligned to create even higher performance. They are lights out awesome!

Patrick Resk
Chief Financial Officer, Partner

We greatly value our relationship with LSA Global.

They focused on understanding our unique culture and helping us to move our strategic priorities forward.

LSA continues to deliver top quality executive coaching, consulting, and leadership development solutions that are highly customized for our unique situation.

I highly recommend LSA Global to anyone looking to greatly improve their leadership, management, and project capabilities.

Bonnie S. Olson
Vice President of Human Resources

At the onset of our engagement with LSA, I was skeptical that an outside firm would be able to understand and dissect our organization’s highly complex and technical business challenges.

However, through the leadership team interview and strategy retreat processes that LSA utilized, they provided a fresh, innovative, and practical perspective that created tremendous strategic value and focus for our executive leadership team.

As a result, I would highly recommend LSA Global to any leader struggling with building the strategic alignment and high performance teams necessary to generate sales growth, in a way that fits their unique corporate culture.

Robert Laudati
Managing Director

LSA’s approach and ability to bring the right leadership and management expertise and approach to eBay has been a great asset.

They really focus on helping us succeed in any way they can and definitely lifted up our leadership and management development capabilities.

Mike Normant
Learning & Development

LSA helped us with leadership development by designing a solution to match our unique needs and culture.

It was a huge success. I would highly recommend LSA to help take leaders and managers to the next level.

Karen King, SPHR
Manager, Human Resources

We reviewed the top Leadership Development offerings and selected LSA’s 12-month Leadership Program based upon the value and systemic approach.

The feedback on the program, approach, and results was phenomenal. While other programs may be better known, the other options were more theoretical and did not compare in terms of LSA’s practicality, quality, and results.

We could not be happier.

Stacey Porter
Senior Manager Learning and Development

The strategy and alignment work with our leadership team was absolutely transformational. The decisions we made combined with the transparency, communication, and accountability were exactly what we needed. Thank you!

Dr. Raphael B. Merriman M.D
Medical Director, Liver Transplantation

LSA’s executive coach based his approach on understanding our business circumstances and strategy, as well as our leadership aspirations. The customized coaching covered all aspects of leadership; it was not simply a touchy-feely endeavor.

In fact, the focus on clear business outcomes and real life circumstances challenged me as a senior leader to develop my thinking and actions related to leading the business.”

Janet Pagano
Managing Director

As a high growth agency with cutting edge talent, we hired LSA Global to help clarify our strategy and work with our executive leadership team to help implement strategic changes in a way that made sense for our unique culture.

The work was so successful that we also hired them to coach our key leaders. LSA has been instrumental in helping us transition to a new leadership team and triple revenue. In this age of useless consultants, I highly recommend their practical and business-oriented approach to strategy, culture, and talent.

David Bentley
General Manager