The Best Leaders Build Trust
The best leaders build trust, display mutual respect, encourage healthy conflict, and have a culture of responsibility and accountability. This creates high levels of company collaboration, employee engagement, and performance. High performers want a trusting environment where employees feel safe to communicate openly, feel comfortable with one another and take reasonable risks in order to learn, grow and perform.
A Lack of Trust
We know from our organizational culture assessments that a lack of trust undermines a team’s performance. Rather than work collaboratively, team members set up silos and work on their own, often at cross purposes and certainly less efficiently. They don’t share information, they may get into disputes over roles and responsibilities, and they don’t cooperate. No matter how talented individual team members may be, a team without foundational trust will never reach its full potential.
3 Ways Leaders Build Trust to Increase Engagement
Can you fix a team that is suffering from a lack of trust? Yes, if the team leader is truly committed to improving the team environment and operating principles. Based upon feedback from over two decades of employee engagement training, here are three ways leaders build trust to increase Employee Engagement:
The best leaders choose the right people and then trust them to do their job well while “having their back.”
Be authentically curious about what people are experiencing and then actively listen. Practice empathy and curiosity in all your conversations. Your genuine interest in both their personal and professional lives will build links of trust while you help them to achieve their personal and professional aspirations.
The Bottom Line
The best leaders build trust to increase engagement and performance by modeling the way, caring about their team, and ensuring the timely flow of information. Is your team set up for success?
To learn more about how the best leaders build trust, download 29 More Ways Leaders Build Trust According to Employees
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