Employee Engagement Training Programs

How to ignite accountability, commitment and change-readiness.

“LSA’s Leading for Employee Engagement Training and Consulting work has been essential in providing critical visibility into how to identify, engage and retain talent critical to our success.”
Chris Wells | Vice President HR & IT | Xoma

“LSA’s Employee Engagement Training is a unique engagement approach.The experience helps leaders mobilize employees around critical company/department initiatives. By working on real-time business imperatives, the Leading for Employee Engagement tools become immediately relevant and produce measurable business results.”
Senior Director | Fortune 1000 Technology Company

Did You Know?

  • Over 70% of employees are NOT fully engaged and have withdrawn their emotional commitment
  • Many CEO’s have begun to question whether their employees really have their hearts in their work
  • This reduction in employee engagement costs US businesses over $270 billion dollars a year
  • Increased engagement can lead to 2-3% increase in operating margin while a reduction in engagement results in a 1-2% decrease in both operating margin and net profit

Current research points to the erosion of employee engagement as the single greatest business challenge that organizations face today. The majority of employees are working hard, but new harsh work realities are taking their toll: longer hours, fewer resources, more time in the reactive firefighting mode rather than thinking strategically and celebrating success, seemingly arbitrary constant change and on-going uncertainty is having an adverse affect on today’s workforce.

It’s easy to believe that your employees are engaged when they work long hours, and you have low turnover. However, people often put in long hours begrudgingly and stay in their jobs for reasons other than being fully engaged.

Revenue, profitability, sales, service, productivity, customer retention, quality, efficiency, and bottom line performance are all compromised if you have a workforce in which engagement is less than what it should be.

Is there a way to help your people avoid disengagement given the business challenges you face? The answer is, yes! Our Employee Engagement  training shows leaders and managers how to create an environment in which employees are engaged in spite of business obstacles and challenges they face.

But Engaged in What?
While Employee Engagement is on the minds of most HR and business leaders today, an important question is not being asked often enough: “You want your employees to be engaged, but engaged in what?”  We believe that Employee Engagement is worthless and even detrimental if your employees and teams are focused on priorities that don’t align with your key business priorities.

Research shows that over one third of the workforce does not understand or buy into their organization’s business strategy.  This makes successful strategy execution a Herculean task. In contrast, enabling your workforce to be fully engaged in your business strategy drives strategy realization and increased competitiveness.

Employee Engagement Training Program Description
Employee Engagement Training provides your managers with proven tools and strategies to enable them to mobilize their employees’ energy and commitment to be engaged and aligned with your business strategy, mission critical priorities, and improvement initiatives.

Research has identified over 300 engagement drivers and confirms that only a “vital few” create significant engagement gains. We have synthesized these top drivers into the ACE™ meta-model that acts as the cornerstone of Leading for Employee Engagement.

ACE-Graphic

This two-day customized workshop is specifically tailored to your organization and business strategy. During the interactive two days, intact work groups tackle real business challenges, and managers obtain a series of 5 powerful leadership employee engagement tools:

  1. The Change-Ready Model™ reveals the five hidden levels of readiness to change and strategies to accelerate behavior change
  2. The Change- Readiness Diagnostic assesses employees’ readiness to change their behavior to better support key business imperatives
  3. The Purpose Pyramid Checklist assesses opportunities to create greater team sense of purpose
  4. Accountability Scale measures levels of employee accountability
  5. The Power Plan ensures that what managers commit to in the classroom gets performed on the job

Employee Engagement Training Program Outcomes

  • Increased levels of engagement in your mission, vision, and strategy
  • Enhanced strategic agility, decreasing the time it takes to leverage market opportunities and resolve business problems
  • Increased follow-through on critical priorities, closing the gap between executive vision and execution
  • Improved clarity of direction even during difficult and ambiguous times
  • Increased discretionary effort, leading to higher levels of productivity and financial performance

To speak with an LSA Expert and learn about leading for employee engagement, please contact us.

Related Information

We value our relationship with LSA Global. They focus on understanding our business situation and helping us succeed. LSA continues to deliver top quality consulting and leadership solutions that are highly customized for our business and culture. I would highly recommend LSA Global as a top quality resource to anyone looking to greatly improve the skills of their leadership, management, and project teams.

Bonnie S. Olson
Vice President of Human Resources

LSS

I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

We selected LSA Global over 5 other companies to help our key executives improve their overall communication and executive presentation capabilities. LSA exceeded our expectations. Everyone had a great experience and are now incorporating the lessons into their teams. I highly recommend LSA to any executive team looking to better organize and more effectively deliver key executive-level messages when the stakes are high.

Todd Power
Office of the CEO

LSA Global has been a great partner in helping ServiceSource move toward its Vision of being “the leading developer of talent in the service performance management industry.” I have engaged LSA’s services to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training, Employee Engagement and Instructional Design. They have consistently met or exceeded my (very) high expectations and are always responsive to my needs.

Mike Normant
Senior Director, Training & Development

Service Source

LSA’s executive coach based his approach on understanding our business circumstances and strategy, as well as our leadership aspirations. The customized coaching covered all aspects of leadership; it was not simply a touchy-feely endeavor. In fact, the focus on clear business outcomes and real life circumstances challenged me to develop my thinking and actions related to leading the business.”

Janet Pagano
Managing Director

Ovid

After a difficult search to find a partner that could address a very specific leadership development need, we chose LSA Global. They were responsive to our needs and created a solution that we continue to see results from. It is nice to know we have access to their expertise with a simple phone call.

Valerie Blackburn
Director of Business Operations

Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

Sarah Parks
Senior Project Manager

Hyperion

As a high growth digital marketing agency with cutting edge talent, we hired LSA Global to help clarify our strategy and work with our executive leadership team to help implement strategic changes in a way that made sense for our unique culture. The work was so successful that we also hired them to coach our key leaders. LSA has been instrumental in helping us transition to a new leadership team and triple revenue. In this age of useless consultants, I highly recommend their practical and business-oriented approach to strategy, culture and talent.

David Bentley
General Manager

AKQA

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

It was a challenge to find a consultant with an approach to performance improvement that fit our unique culture and style. We were pleasantly surprised to discover LSA’s depth of expertise in the fields of motivation, developmental coaching and performance management and measurement.

LSA seamlessly integrated those components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, and created a solid, refreshing approach that quickly got us moving and engage at all levels across the organization.Overall, I couldn’t be happier that we found a true strategy and implementation partner in LSA.

Doug Hansen
President and Director

Redwood Trust

We have had a very beneficial partnership with LSA for over 2 years. The recent Leadership Development Program that they designed and customized with us to help us identify, develop, and retain top leaders in the organization was a huge success. It was instrumental in helping take our company and our key people to the next level. I would recommend their training and consulting services to anyone looking to develop and retain top talent.

Steve Janowsky
Vice President of Operations

Proxicom

Redwood Trust looked to LSA Global as a consulting partner to help us explore innovative and scholarly approaches to promote employee engagement and sustain the unique culture we’ve built over the last decade.  LSA helped us perpetuate coaching as a discipline across the organization by integrating our core values, goal setting and performance management under an interactive coaching program.  We appreciate LSA’s commitment to cutting-edge practices to help keep us a step ahead during this time of rapid change.

Rosalyn Chan
Vice President, Human Resources

Redwood Trust

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.

Ted Ramlet
CIO & SVP

McKesson

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

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Top 10 Ways to Boost Engagement

Top 10 Ways to Boost Engagement

Research-backed lessons from over 500,000 engagement surveys responses per year

Way to take the first step to higher engagement!