Employee Engagement Training Programs

How to ignite accountability, commitment and change-readiness.

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“LSA’s Leading for Employee Engagement Training and Consulting work has been essential in providing critical visibility into how to identify, engage and retain talent critical to our success.”
Chris Wells | Vice President HR & IT | Xoma

“LSA’s Employee Engagement Training is a unique engagement approach.The experience helps leaders mobilize employees around critical company and department initiatives. By working on real-time business imperatives, the Leading for Employee Engagement tools become immediately relevant and produce measurable business results.”
Senior Director | Fortune 1000 Technology Company

We Believe that Employee Engagement Surveys are Only as Good as the Actions Taken
Did you know that:

  • Over 90% of large companies now conduct employee engagement surveys, but only 20% of business leaders believe that their engagement initiatives are driving business outcomes.
  • When employees see action taken after an engagement survey, they are 12 times more likely to be engaged the following year.
  • Strong employee engagement can lead to 2-3% increase in operating margin while weak engagement results in a 1-2% decrease in both operating margin and net profit.

The majority of employees tell us that they are working harder, feeling more pressure to perform, being asked to do more with less, and spending too much time in reactive firefighting mode in the face of seemingly constant change and uncertainty.  It’s easy to believe that your employees are engaged when they work long hours, and you have low turnover. However, people often put in long hours begrudgingly and stay in their jobs for reasons other than being fully engaged.

Revenue, profitability, sales, service, productivity, customer retention, quality, efficiency, and bottom line performance are all compromised if you have a workforce in which engagement is less than what it should be.

Is there a way to help your people avoid disengagement given the business challenges you face? The answer is, yes! Our Employee Engagement  training shows leaders and managers how to create an environment in which employees are engaged in spite of business obstacles and challenges they face.

But Engaged in What?
While Employee Engagement is on the minds of most HR and business leaders today, an important question is not being asked often enough: “You want your employees to be engaged, but engaged in what?”  We believe that Employee Engagement is worthless and even detrimental if your employees and teams are focused on priorities that don’t align with your key business priorities.

Research shows that over one third of the workforce does not understand or buy into their organization’s business strategy.  This makes successful strategy execution a Herculean task. In contrast, enabling your workforce to be fully engaged in your business strategy drives strategy realization and increased competitiveness.

Employee Engagement Training Program Description
Employee Engagement Training provides your managers with proven tools and strategies to enable them to mobilize their employees’ energy and commitment to be engaged and aligned with your business strategy, mission critical priorities, and improvement initiatives.

Research has identified over 300 engagement drivers and confirms that only a “vital few” create significant engagement gains. We have synthesized these top drivers into the ACE™ meta-model that acts as the cornerstone of Leading for Employee Engagement.

ACE-Graphic

This two-day customized workshop is specifically tailored to your organization and business strategy. During the interactive two days, intact work groups tackle real business challenges, and managers obtain a series of 5 powerful leadership employee engagement tools:

  1. The Change-Ready Model™ reveals the five hidden levels of readiness to change and strategies to accelerate behavior change
  2. The Change- Readiness Diagnostic assesses employees’ readiness to change their behavior to better support key business imperatives
  3. The Purpose Pyramid Checklist assesses opportunities to create greater team sense of purpose
  4. Accountability Scale measures levels of employee accountability
  5. The Power Plan ensures that what managers commit to in the classroom gets performed on the job

Employee Engagement Training Program Outcomes

  • Increased levels of engagement in your mission, vision, and strategy
  • Enhanced strategic agility, decreasing the time it takes to leverage market opportunities and resolve business problems
  • Increased follow-through on critical priorities, closing the gap between executive vision and execution
  • Improved clarity of direction even during difficult and ambiguous times
  • Increased discretionary effort, leading to higher levels of productivity and financial performance

To speak with an LSA Expert and learn about leading for employee engagement, please contact us.

Related Information

The LSA customized Organizational Alignment Survey gave us a comprehensive view of how our employees experience our culture, talent and strategy.  Equally important, the survey and implementation process goes well beyond the typical engagement survey.  The systemic approach provided us with a great forum to discuss the strengths and opportunities in our organization, and then to quickly get focused on the key actions critical to executing our business and people strategies.

Mark Forrest
General Manager, FSM Division

Trimble

Thank you for a great leadership development session today. The facilitator was brilliant, and we really enjoyed his style and personality. The sales team got a lot out of it (as did I). I believe it will help us create an even higher performance environment by ensuring we have a common understanding of our environmental structure and are all working towards the same goals.

Simon Jefferson
Managing Director

AKQA

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

A key to performance improvement is strongly linked to cultivating the proper type of motivation. Since the performance management training, I have been much more focused on identifying and discussing how our actions in Engineering create value to IGT’s success. So far, the feedback has been positive. The group appears to be more accountable for their actions, and victim loop reactions are less frequent. The value proposition for me and those groups we work with is better teamwork, higher spirits, and a better outlook for things to come in the future (renewed enthusiasm).

Stewart Thoeni
Mechanical, HW Engineering Director

We partnered with LSA to help custom design, deliver, and measure an advanced new employee on-boarding and measurement process. The process was well thought out and bought into by sales leadership. The combination of targeted sales tools, technology, coaching, performance plans, training and reinforcement made all the difference.  The pilot program in EMEA was a big success and the solution quantifiably improved new employee and hiring manager satisfaction and increased the speed to sales quota for new hires. We are continuing to work with LSA Global to scale the program in other GEOs and expand to cover more roles at VMware.  I would recommend LSA Global for any sales enablement team looking to increase the engagement and speed to productivity of their sales force. We are excited to implement the program globally across VMware as we continue to scale.

Rochana Golani
Director, Global Field Readiness

We partnered with LSA Global to help us invest in our people. LSA designed a modular and customized management curriculum that allows us to deliver top quality solutions to our managers and leaders. We consider LSA to be our learning and development partner and our LSA consultants to be an extension of our team.

Lisa Bruun
SVP Human Resources

Ellie Mae

We have had a very beneficial partnership with LSA for over 2 years. The recent Leadership Development Program that they designed and customized with us to help us identify, develop, and retain top leaders in the organization was a huge success. It was instrumental in helping take our company and our key people to the next level. I would recommend their training and consulting services to anyone looking to develop and retain top talent.

Steve Janowsky
Vice President of Operations

Proxicom

LSA Global has provided our Employee Engagement Survey for the past 3 years. Their ability to administer the survey, help us sort through complex organizational changes that impact reporting, and provide flexible, customized report formats gives a high level of comfort and confidence in the work. The survey results have helped us identify and take actions to address the concerns of our Gen Y workforce. In all, LSA provides us with great value, and I would highly recommend them.

Mike Normant
Senior Director, Training & Development

Service Source

LSA demonstrated the criticality for executives to look beyond current ethics topics and focus on applying fundamental values in everything they do to demonstrate true leadership. They successfully delivered in two hours what most leadership development presenters would spend an entire day trying to communicate.

Nick Voyvodich, SPHR
HR Manager

Fujitsu

The action-learning leadership project has been very beneficial to me, our leadership team, and the entire organization. The balance of development and results has been excellent. We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry key strategic projects forward. The Staff is very appreciative and has become very comfortable with both the program and the process. The experience was better than anticipated.  I could not be more pleased.

Heather Feltman
President & CEO

LSS

I contacted LSA to help us with leadership development. LSA worked with me to identify a solution that would match our needs as well as our personality. The solution was such a huge success. It received rave reviews. I would highly recommend LSA to other companies.

Karen King, SPHR
Manager, Human Resources

Alliance Data

We came to LSA Global to improve the overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our unique business model and culture. I would highly recommend LSA Global as a top quality consulting and training partner.

Rae Phillips
HR Project Manager - Training & Development, PHR

Redwood Trust looked to LSA Global as a consulting partner to help us explore innovative and scholarly approaches to promote employee engagement and sustain the unique culture we’ve built over the last decade.  LSA helped us perpetuate coaching as a discipline across the organization by integrating our core values, goal setting and performance management under an interactive coaching program.  We appreciate LSA’s commitment to cutting-edge practices to help keep us a step ahead during this time of rapid change.

Rosalyn Chan
Vice President, Human Resources

Redwood Trust

LSA’s Employee Engagement Survey and Consulting work has provided critical visibility into what matters most to our people as well as the specific challenges that face biotechnology companies.  Their ability to  identify engagement drivers and engender commitment to the specific actions that our leaders can take to improve engagement and retention in our unique circumstances are top notch.  I highly recommend LSA’s employee engagement solutions for anyone looking to truly engage and retain top talent.

Chris Wells
Vice President, HR and IT

I wanted to let you know how much I enjoyed working with LSA on the design and delivery of the experiential new employee on-boarding training. I’ve been getting tons of positive unsolicited feedback. You truly exceeded everyone’s expectations.

Steven Gray
US Enterprise Services

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Top 10 Ways to Boost Engagement

Top 10 Ways to Boost Engagement

Research-backed lessons from over 500,000 engagement surveys responses per year

Way to take the first step to higher engagement!