Employee Engagement Training Programs

How to ignite accountability, commitment and change-readiness.

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“LSA’s Leading for Employee Engagement Training and Consulting work has been essential in providing critical visibility into how to identify, engage and retain talent critical to our success.”
Chris Wells | Vice President HR & IT | Xoma

“LSA’s Employee Engagement Training is a unique engagement approach.The experience helps leaders mobilize employees around critical company and department initiatives. By working on real-time business imperatives, the Leading for Employee Engagement tools become immediately relevant and produce measurable business results.”
Senior Director | Fortune 1000 Technology Company

We Believe that Employee Engagement Surveys are Only as Good as the Actions Taken
Did you know that:

  • Over 90% of large companies now conduct employee engagement surveys, but only 20% of business leaders believe that their engagement initiatives are driving business outcomes.
  • When employees see action taken after an engagement survey, they are 12 times more likely to be engaged the following year.
  • Strong employee engagement can lead to 2-3% increase in operating margin while weak engagement results in a 1-2% decrease in both operating margin and net profit.

The majority of employees tell us that they are working harder, feeling more pressure to perform, being asked to do more with less, and spending too much time in reactive firefighting mode in the face of seemingly constant change and uncertainty.  It’s easy to believe that your employees are engaged when they work long hours, and you have low turnover. However, people often put in long hours begrudgingly and stay in their jobs for reasons other than being fully engaged.

Revenue, profitability, sales, service, productivity, customer retention, quality, efficiency, and bottom line performance are all compromised if you have a workforce in which engagement is less than what it should be.

Is there a way to help your people avoid disengagement given the business challenges you face? The answer is, yes! Our Employee Engagement  training shows leaders and managers how to create an environment in which employees are engaged in spite of business obstacles and challenges they face.

But Engaged in What?
While Employee Engagement is on the minds of most HR and business leaders today, an important question is not being asked often enough: “You want your employees to be engaged, but engaged in what?”  We believe that Employee Engagement is worthless and even detrimental if your employees and teams are focused on priorities that don’t align with your key business priorities.

Research shows that over one third of the workforce does not understand or buy into their organization’s business strategy.  This makes successful strategy execution a Herculean task. In contrast, enabling your workforce to be fully engaged in your business strategy drives strategy realization and increased competitiveness.

Employee Engagement Training Program Description
Employee Engagement Training provides your managers with proven tools and strategies to enable them to mobilize their employees’ energy and commitment to be engaged and aligned with your business strategy, mission critical priorities, and improvement initiatives.

Research has identified over 300 engagement drivers and confirms that only a “vital few” create significant engagement gains. We have synthesized these top drivers into the ACE™ meta-model that acts as the cornerstone of Leading for Employee Engagement.

ACE-Graphic

This two-day customized workshop is specifically tailored to your organization and business strategy. During the interactive two days, intact work groups tackle real business challenges, and managers obtain a series of 5 powerful leadership employee engagement tools:

  1. The Change-Ready Model™ reveals the five hidden levels of readiness to change and strategies to accelerate behavior change
  2. The Change- Readiness Diagnostic assesses employees’ readiness to change their behavior to better support key business imperatives
  3. The Purpose Pyramid Checklist assesses opportunities to create greater team sense of purpose
  4. Accountability Scale measures levels of employee accountability
  5. The Power Plan ensures that what managers commit to in the classroom gets performed on the job

Employee Engagement Training Program Outcomes

  • Increased levels of engagement in your mission, vision, and strategy
  • Enhanced strategic agility, decreasing the time it takes to leverage market opportunities and resolve business problems
  • Increased follow-through on critical priorities, closing the gap between executive vision and execution
  • Improved clarity of direction even during difficult and ambiguous times
  • Increased discretionary effort, leading to higher levels of productivity and financial performance

To speak with an LSA Expert and learn about leading for employee engagement, please contact us.

Related Information

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Training Workshops and they were fantastic.  I highly recommend LSA to anyone that is attempting to help take their talent to the next level.

Mary Johnston
HR Manager, BU Radiology Informatics

We partnered with LSA to help custom design, deliver, and measure an advanced new employee on-boarding process. It well thought out and bought into by sales leadership. The combination of targeted sales tools, technology, coaching, performance plans, training, and reinforcement made all the difference.  The solution quantifiably improved new employee and hiring manager satisfaction and increased the speed to sales quota for new hires. I would highly recommend LSA Global for any sales enablement team looking to increase the engagement and speed to productivity of their sales force. We are excited to implement the program globally as we continue to scale.

Rochana Golani
Director, Global Field Readiness

Having a training outsourcing partner like LSA to support our talent management needs has been a real blessing. In an emerging company where typically you can’t afford the infrastructure necessary to provide a full range of offerings to meet the changing needs of an organization, having an external partner who understands our business and our culture and offers everything from a wide range of open enrollment programs to customized organizational development consulting is almost as good (and in some cases better than) having your own internal Training and Organizational Development function.

Chris Wells
Vice President, HR and IT

The action-learning leadership project has been very beneficial to me, our leadership team, and the entire organization. The balance of development and results has been excellent. We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry key strategic projects forward. The experience was better than anticipated.  I could not be more pleased.

Heather Feltman
President & CEO

LSS

I’m not sure if I’ve run across a company that can match the depth and quality of LSA’s consultants and facilitators. I highly recommend LSA to anyone seeking a trusted training, coaching, and consulting partner to improve performance – at both a tactical and strategic level.

Jeff Coon
VP Human Resources

Exelixis

LSA has a very unique and powerful methodology regarding learning. Their ability to overcome skepticism, obtain executive support, and create an aligned learning strategy that provides measurable business impact is second to none. They understand your goals, flex to your needs, and solve problems. They certainly help make my job easier and are a pleasure to work with. I highly recommend LSA to anyone trying to connect the dots between strategy, skills, knowledge, and results.

Noelle Van Vlierbergen
Human Resources Director

AKQA

As a Training Outsourcing Partner, LSA consistently saves me time and money by understanding what matters to our strategy and what works in our unique culture. Their methodology and resources are fantastic and allow us to deploy better solutions faster. I highly recommend them to anyone looking to raise the talent bar with a true strategic partner.

Tim Bonnet
Director of Training and Organizational Development

Dimension Data

The quality of LSA’s Leadership Training Programs and facilitators is always top notch. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

Intuit

We turned to LSA Global to help take our behavioral interviewing process to the next level in terms of both efficiency and effectiveness. LSA quickly understood our unique culture and challenging requirements.  They immediately helped us to improve our ability to continue to hire top talent that fits our culture and talent management strategy as we rapidly scale.

Julie Pearl
Technical Program Manager

Google

We have had a very beneficial partnership with LSA. Their recent Leadership Development Program helped us to identify, develop, and retain top leaders. It was instrumental in helping take our company and our key people to the next level. I would recommend them to anyone looking to truly develop and retain top talent.

Steve Janowsky
Vice President of Operations

Proxicom

We partnered with LSA years ago.  Since then, our organization’s learning needs have increased, decreased, and increased again. The beauty of LSA’s business model is its flexibility and depth of their expertise.  When we need strategic or tactical outside help, we use LSA knowing that we can depend on outstanding quality advice and targeted solutions every time.

Margie Bunting
HR Manager

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.” I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training, Employee Engagement and Instructional Design. They have consistently met or exceeded my (very) high expectations and are always responsive to my needs.

Mike Normant
Senior Director, Training & Development

Service Source

The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling stuff. Their experts are an invaluable resource that help me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

Stacie Rodgers
VP of Human Resources

Cutera

I wanted to let you know how much I enjoyed working with LSA on the design and delivery of the experiential new employee on-boarding training. I’ve been getting tons of positive unsolicited feedback. You truly exceeded everyone’s expectations.

Steven Gray
US Enterprise Services

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Top 10 Ways to Boost Engagement

Top 10 Ways to Boost Engagement

Research-backed lessons from over 500,000 engagement surveys responses per year

Way to take the first step to higher engagement!