“I highly value my relationship with LSA Global. We worked closely together to design a retaining top talent for managers solution for our Client Partner Teams on both coasts. LSA designed a high quality customized solution for our specific business and unique culture to ensure that we identify and retain our most strategic and valuable talent.” Laurie Torres | Chief People Officer |WCG
Description:
A recent Human Resource Executive study found that 72% of HR leaders were most worried about losing their top talent. According to the Bureau of National affairs, US businesses lose $11 billion annually as a result of employee turnover. The good news is that factors within the control of the manager are the most frequently cited reasons for employee attrition.
The Retaining Top Talent for Managers training program reduces costly turnover in the ranks of top-performing employees — those most critical to your business success — by helping managers take ownership of their role in the employee retention process.
The Retaining Top Talent Training Program and intervention has three major components:
Retention Assessment Profile
An on-line survey that measures managers’ effectiveness in specific behaviors proven to impact employee retention. Each participating manager completes a self-assessment and has their direct reports provide confidential feedback.
Data from these surveys is used to generate individual retention profile reports provided to participants during the Retaining Top Talent workshop.
Retaining Top Talent for Managers Training Workshop
Managers explore the multiple factors that increase employee retention and motivation, identify those that are within their control, and receive feedback from their direct reports on these management practices.
Managers learn and share related strategies and best practices, determine what actions to take to strengthen their skills, and prepare for ongoing retention-focused discussions with their employees.
Retention Certification
We also offer a Train-The-Trainer program to help you more fully integrate the Retaining Top Talent for Managers program into your organization. It includes a day of train-the-trainer and a consultant and manager toolkit to run and implement the methodology.
Additional reinforcement components can be deployed to reinforce workshop lessons and continue the momentum of your intervention:
For Managers
Retention Assessment Profile reassessment 6 and 12 months after the workshop
On-line Retention Action Planners to help focus both the manager and their direct reports on the most critical retention factors
Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.
Frank J. Kuypers
Business Development Manager
In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.
Linda Mitchell
Training Manager
LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.” I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training, Employee Engagement and Instructional Design. They have consistently met or exceeded my (very) high expectations and are always responsive to my needs.
Mike Normant
Senior Director, Training & Development
LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.
Jim Elliott
Senior Marketing Manager
We contacted LSA to help us design and deliver customized management development programs. LSA worked with us to meet our exact needs. We started at the top with our executive team. It was such a great success that we rolled it out company-wide. We look forward to a long-term partnership with LSA Global and their team of experts.
Barry L. Byrd, SPHR
Human Resources Manager
We turned to LSA to customize and deliver a supervisory leadership solution to meet our unique needs. LSA delivered the exact top quality solution that we wanted. I’d recommend LSA Global to any company looking for a best-in-class management training and consulting partner that focuses on what matters most.
Kortney Riddle
HR Manager
We have been very pleased with the high quality management development programs that LSA Global has designed and delivered. They have world class facilitators. The knowledge gained by our management team has been put into practice very quickly. LSA consistently delivers excellent results and receives exceptional feedback from our management team. I highly recommend them to anyone looking to improve management capabilities.
Cindee Van Vleck
Director Human Resources
We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Facilitation and Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions that make an impact. I recommend them to anyone looking to drive true business results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.
Robert Breckner
Firmware Engineering Manager
LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.
Ken Boehm
VP of Human Resources
Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.
Gina Fulton
Vice President of Human Resources
LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.
Margaret M. Mader
Vice President, Human Resources
I highly recommend LSA Global to anyone who is looking to improve individual or organizational effectiveness through their top quality programs and broad range of expertise.
Greg Pappas
VP of Human Resources
Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.
Glenn McGillivray
Human Resources Business Partner
We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.
Sally Buchannan
VP Human Resources
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