“I highly value my relationship with LSA Global. We worked closely together to design a retaining top talent for managers solution for our Client Partner Teams on both coasts. LSA designed a high quality customized solution for our specific business and unique culture to ensure that we identify and retain our most strategic and valuable talent.” Laurie Torres | Chief People Officer |WCG
Description: A recent Human Resource Executive study found that 72% of HR leaders were most worried about losing their top talent. According to the Bureau of National affairs, US businesses lose $11 billion annually as a result of employee turnover. The good news is that factors within the control of the manager are the most frequently cited reasons for employee attrition.
The Retaining Top Talent for Managers training program reduces costly turnover in the ranks of top-performing employees — those most critical to your business success — by helping managers take ownership of their role in the employee retention process.
The Retaining Top Talent Training Program and intervention has three major components:
Retention Assessment Profile An on-line survey that measures managers’ effectiveness in specific behaviors proven to impact employee retention. Each participating manager completes a self-assessment and has their direct reports complete confidential feedback assessments. Data from these surveys is used to generate individual retention profile reports provided to participants during the Retaining Top Talent workshop.
Retaining Top Talent for Managers Training Workshop Managers explore the multiple factors that increase employee retention and motivation, identify those that are within their control, and receive feedback from their direct reports on these management practices. Managers learn and share related strategies and best practices, determine what actions to take to strengthen their skills, and prepare for ongoing retention-focused discussions with their employees.
Retention Certification We also offer a Train-The-Trainer program to help you more fully integrate the Retaining Top Talent for Managers program into your organization. It includes a day of train-the-trainer and a consultant and manager toolkit to run and implement the methodology.
Additional reinforcement components can be deployed to reinforce workshop lessons and continue the momentum of your intervention:
For Managers Retention Assessment Profile reassessment 6 and 12 months after the workshop; on-line Retention Action Planners to help focus both the manager and their direct reports on the most critical retention factors
For Direct Reports Participation in Retaining Top Talent for Employees and Individual Contributors, the individual contributor counterpart to Retaining Top Talent
Online Employee Commitment Survey Organizational Systems, Climate and Culture Factors, and Managerial Behaviors
Participant materials can be customized to include organization-specific information, tools, forms, language, and processes. Also includes dealing with the work attitudes of younger workers, tips for retaining remote employees, identifying employee motivators, retaining diverse workers, and targeted feedback on your managers’ retention practices.
Target Audience Managers and supervisors of top talent.
We recently hired LSA to help us take our client delivery methodology to the next level as we continue to grow and help our clients succeed. The custom strategy and design session exceeded our expectations. They really understood our business and delivered within tight time frames. They were the best I have seen for this type of complex, visible and strategic work. LSA’s ability to get a group of 20+ executives from around the globe on the same page, push their thinking to new heights, and ensure an executable plan was excellent. I would recommend LSA to anyone looking to take their strategy and strategic execution to the next level.
Rob Sturgeon EVP Client Delivery
What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goal. They provide a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”
David Fiano Director of Merchandising
Originally, we launched a RFP to partner with a sales training provider to improve the sales skills of our global distributor network. LSA Global challenged our thinking by suggesting we focus on the systemic strategy, culture and talent factors that create sales success before we invested in the more symptomatic needs of sales skills and knowledge. LSA Global identified the two strategic actions to improve overall sales performance and then designed and delivered world class sales training across the globe to help increase revenue and margin. I’m so happy we took a more strategic approach to sales performance.
Kim Benson Director Human Resources
Having a training outsourcing partner like LSA to support our talent management needs has been a real blessing. In an emerging company where typically you can’t afford the infrastructure necessary to provide a full range of offerings to meet the changing needs of an organization, having an external partner who understands our business and our culture and offers everything from a wide range of open enrollment programs to customized organizational development consulting is almost as good (and in some cases better than) having your own internal Training and Organizational Development function.
Chris Wells Vice President, HR and IT
We turned to LSA Global to help take our behavioral interviewing process to the next level in terms of both efficiency and effectiveness. LSA quickly understood our unique culture and challenging requirements. They immediately helped us to improve our ability to continue to hire top talent that fits our culture and talent management strategy as we rapidly scale.
Julie Pearl Technical Program Manager
We turned to LSA Global to help us take our executive selling and solution selling skills to the next level. Their ability to formally assess our situation, identify key sales skill gaps, develop a plan to measure the results, and fully implement a key sales initiative – has been outstanding. LSA delivers the full solution; not just sales training. I recommend them to any organization looking to transform its sales force the “right way” to sell higher and wider.
Daniel Heckman Director of Sales-Enterprise Accounts
The LSA customized Organizational Alignment Survey gave us a comprehensive view of how our employees experience our culture, talent and strategy. Equally important, the survey and implementation process goes well beyond the typical engagement survey. The systemic approach provided us with a great forum to discuss the strengths and opportunities in our organization, and then to quickly get focused on the key actions critical to executing our business and people strategies.
Mark Forrest General Manager, FSM Division
This was an extremely effective executive strategy session that helped our executive leadership team efficiently navigate through our core strategic objectives. It was exactly what we needed. The approach was practical and valuable for our specific business and market. I would recommend LSA to anyone looking to push their strategic planning and growth to the next level.
Blake Krikorian CEO
We selected LSA over a handful of other experts to assist with a key sales leadership imperative. LSA added value every step of the way throughout the entire engagement. Their customized approach to sales presentation training exceeded expectations, and we are excited about global implementation across our offices in more than 100 countries. LSA’s unique Strategy-to-Results approach is an added game changer. I recommend them to anyone looking to get high quality results when it matters most.
Eric Mugele Executive Director Global Learning
We reviewed the top Leadership Development offerings and selected LSA’s 12-month Leadership Program based upon the value and systemic approach. The feedback on the program, approach, and results was phenomenal. While other programs may be better known, they were more theoretical and did not compare in terms of practicality, quality, and results.
Stacey Porter Senior Manager Learning and Development
It was a challenge to find a consultant with an approach to performance improvement that fit our unique culture and style. We were pleasantly surprised to discover LSA’s depth of expertise in the fields of motivation, developmental coaching and performance management and measurement.
LSA seamlessly integrated those components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, and created a solid, refreshing approach that quickly got us moving and engage at all levels across the organization.Overall, I couldn’t be happier that we found a true strategy and implementation partner in LSA.
Doug Hansen President and Director
We hired LSA to design and deliver a Project Post Mortem for sixty five key people on a mission critical project with a very tight turnaround. LSA’s ability to identify the key trends, leverage points, and next steps was remarkable. They really got to the heart of the issues in a constructive and unbiased manner that exceeded our expectations. It was not an easy task with so many skeptical people with different agendas, styles, experience, and perspectives.
Darrell Gallagher Head of Studio
We have found LSA to be highly responsive to meeting our unique needs in learning and development. Their passion for high levels of business relevancy, customer satisfaction and quality align very closely with our core values. Kudos to LSA Global. They delivered exactly what I wanted under ever-changing conditions.
Laura McHugh Director of Training and Organizational Development
We selected LSA Global over 5 other companies to help our key executives improve their overall communication and executive presentation capabilities. LSA exceeded our expectations. I highly recommend LSA to any executive team looking to better organize and more effectively deliver key executive-level messages when the stakes are high.
Todd Power Office of the CEO
As a high growth digital marketing agency with cutting edge talent, we hired LSA Global to help clarify our strategy and work with our executive leadership team to help implement strategic changes in a way that made sense for our unique culture. The work was so successful that we also hired them to coach our key leaders. LSA has been instrumental in helping us transition to a new leadership team and triple revenue. In this age of useless consultants, I highly recommend their practical and business-oriented approach to strategy, culture and talent.
David Bentley General Manager
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