Retaining Top Talent for Managers

Equipping Managers to Reduce Costly Turnover of Top-Performing Employees
and “A” Players

“I highly value my relationship with LSA Global. We worked closely together to design a retaining top talent for managers solution for our Client Partner Teams on both coasts. LSA designed a high quality customized solution for our specific business and unique culture to ensure that we identify and retain our most strategic and valuable talent.”
Laurie Torres | Chief People Officer | WCG

Description:
According to the Bureau of National affairs, US businesses lose $11 billion annually as a result of employee turnover.  Employee retention is critical.  In addition to compensation, factors within the control of the manager are the most frequently cited reasons for employee departure.

The Retaining Top Talent for Managers training program reduces costly turnover in the ranks of top-performing employees — those most critical to your business success — by helping managers take ownership of their role in the retention process.

The Retaining Top Talent Training Program and intervention has three major components:

1. Retention Assessment Profile:
An on-line survey that measures managers’ effectiveness in specific behaviors proven to impact employee retention. Each participating manager completes a self-assessment and has their direct reports complete confidential feedback assessments. Data from these surveys is used to generate individual Retention Assessment Profile Reports provided to participants during the Retaining Top Talent workshop.

2. Retaining Top Talent for Managers Training Workshop:
Shows managers how to assess which of their direct reports are most at risk of leaving and develop specific action plans to retain these employees.  Participants explore the multiple factors that increase employee retention and motivation, identify those that are within their control, and receive feedback from their direct reports on these management practices in their RAP Reports. They learn and share related strategies and best practices, determine what actions to take to strengthen their skills, and prepare for retention-focused discussions with their employees — the first step in an ongoing process between each manager and his or her direct reports.

Participant materials can be customized to include organization-specific information, tools, forms, language, and processes.

The newly released Version also offers increased focus on:

  • Dealing with the work attitudes of younger workers

  • Tips for retaining remote employees

  • Identifying employee motivators

  • Retaining diverse workers

  • Targeted feedback on your managers’ retention practices

3. Retention Certification:

We also offer a Train-The-Trainer program to help you more fully integrate the Retaining Top Talent for Managers program into your organization. It includes a day of train-the-trainer and a consultant and manager toolkit to run and implement the methodology.

Additional Reinforcement Components can be deployed to reinforce workshop lessons and continue the momentum of your intervention:

  • For managers: Retention Assessment Profile reassessment 6 and 12 months after the workshop; on-line Retention Action Planners to help focus both the manager and their direct reports on the most critical retention factors
  • For direct reports: participation in Retaining Top Talent for Employees and Individual Contributors, the individual contributor counterpart to Retaining Top Talent
  • Online Employee Commitment Survey: Organizational Systems, Climate/Culture Factors, and Managerial Behaviors

Target Audience:

Managers and supervisors of top talent.

Related Information

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We turned to LSA Global to help take our behavioral interviewing process to the next level in terms of both efficiency and effectiveness. LSA quickly understood our unique culture and challenging requirements.  They immediately helped us to improve our ability to continue to hire top talent that fits our culture and talent management strategy as we rapidly scale.

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LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.

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Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

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We recently hired LSA to help us take our client delivery methodology to the next level as we continue to grow and help our clients succeed. The custom strategy and design session exceeded our expectations. They really understood our business and delivered within tight time frames.  They were the best I have seen for this type of complex, visible and strategic work. LSA’s ability to get a group of 20+ executives from around the globe on the same page, push their thinking to new heights, and ensure an executable plan was excellent. I would recommend LSA to anyone looking to take their strategy and strategic execution to the next level.

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Karen King, SPHR
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