Retaining Top Talent for Managers

Equipping Managers to Reduce Costly Turnover of Top-Performing Employees
and “A” Players

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“I highly value my relationship with LSA Global. We worked closely together to design a retaining top talent for managers solution for our Client Partner Teams on both coasts. LSA designed a high quality customized solution for our specific business and unique culture to ensure that we identify and retain our most strategic and valuable talent.”
Laurie Torres | Chief People Officer | WCG

Description:
A recent Human Resource Executive study found that 72% of HR leaders were most worried about losing their top talent.  According to the Bureau of National affairs, US businesses lose $11 billion annually as a result of employee turnover.  The good news is that factors within the control of the manager are the most frequently cited reasons for employee attrition.

The Retaining Top Talent for Managers training program reduces costly turnover in the ranks of top-performing employees — those most critical to your business success — by helping managers take ownership of their role in the employee retention process.

The Retaining Top Talent Training Program and intervention has three major components:

  1. Retention Assessment Profile
    An on-line survey that measures managers’ effectiveness in specific behaviors proven to impact employee retention. Each participating manager completes a self-assessment and has their direct reports provide confidential feedback.

    Data from these surveys is used to generate individual retention profile reports provided to participants during the Retaining Top Talent workshop.

  2. Retaining Top Talent for Managers Training Workshop
    Managers explore the multiple factors that increase employee retention and motivation, identify those that are within their control, and receive feedback from their direct reports on these management practices.

    Managers learn and share related strategies and best practices, determine what actions to take to strengthen their skills, and prepare for ongoing retention-focused discussions with their employees.

  3. Retention Certification
    We also offer a Train-The-Trainer program to help you more fully integrate the Retaining Top Talent for Managers program into your organization. It includes a day of train-the-trainer and a consultant and manager toolkit to run and implement the methodology.

Additional reinforcement components can be deployed to reinforce workshop lessons and continue the momentum of your intervention:

For Managers

  • Retention Assessment Profile reassessment 6 and 12 months after the workshop
  • On-line Retention Action Planners to help focus both the manager and their direct reports on the most critical retention factors

For Direct Reports

Participant materials can be customized to include organization-specific information, tools, forms, language, and processes such as:

  • dealing with the work attitudes of younger workers
  • tips for retaining remote employees
  • identifying employee motivators
  • retaining diverse workers
  • targeted feedback on your managers’ retention practices

Target Audience
Managers and supervisors of top talent.

Related Information

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day experiential management training program. Everyone said it was by far the best management training program they had ever attended. The content was rich and highly interactive, and the case studies were highly relevant to our unique situation. Each participant walked away much better equipped to lead their teams.  Thank you LSA!

Jeff Coon
Director of Human Resources

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.  They provide a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”

David Fiano
Director of Merchandising

A key to performance improvement is strongly linked to cultivating the proper type of motivation. Since the performance management training, I have been much more focused on identifying and discussing how our actions in Engineering create value to IGT’s success. So far, the feedback has been positive. The group appears to be more accountable for their actions, and victim loop reactions are less frequent. The value proposition for me and those groups we work with is better teamwork, higher spirits, and a better outlook for things to come in the future (renewed enthusiasm).

Stewart Thoeni
Mechanical, HW Engineering Director

I continue to be impressed by the level of depth and breadth of expertise, leadership development, and management development that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.

Robert Breckner
Firmware Engineering Manager

LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.

Ken Boehm
VP of Human Resources

LSA helped us with leadership development by designing a solution to match our unique needs and culture. It was such a huge success and received rave reviews. I would highly recommend LSA to help take leaders and managers to the next level.

Karen King, SPHR
Manager, Human Resources

Alliance Data

Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.

Deanna Rudnitsky
Senior Manager, HR Destiny Sales Region

We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Facilitation and Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions that make an impact. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
Vice President, Worldwide Human Resources

LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.

Emily Couey
Director of Human Resources

Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere thanks, and it extends to all the folks who made our customized management development programs such a great success.

Susan Anderson
Workforce Planning Bureau

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

Duane Schroeder
Human Resource Manager

The Managing Virtual Teams program was extremely valuable. LSA’s fundamental knowledge of our company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was excellent.

Debra Martucci
Vice President, Information Technology

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