Recent Trends Mean HR Needs to Turn the Employee Engagement Process Upside Down
Most Human Resource and Talent Management Leaders are convinced of the importance of employee engagement to increase productivity and retention. But many are not aware of three disturbing employee engagement trends reported in a recent survey by Bain & Company that make it clear that HR must turn the employee engagement process upside down to get lasting results:
The Impact of the Employee Engagement Trends
Just think about what an impact these employee engagement trends have, not only on your productivity and turnover, but also on those who keep you in business — your customers.
After twenty five years of assessing organizational culture and leading in the field of employee engagement training we advocate that you turn your employee engagement process upside down to truly help employees be advocates, give extra discretionary effort, and intend to stay over the long-haul.
How to Turn the Employee Engagement Process Upside Down to Get Lasting Results
Listen to your customer-facing employees for their thoughts on how to keep their morale high and how to delight your customers.
The Bottom Line
If you are a talent leader, you should pay attention to these three disturbing trends and focus on engaging tenured employees, front line workers and everyone who touches your customers.
To learn more about how to turn the employee engagement process upside down, download the Top 10 Most Powerful Ways to Boost Employee Engagement
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