Top Employee Engagement Trends for 2018

Top Employee Engagement Trends for 2018 Graph

Top Employee Engagement Trends for 2018
These Top Employee Engagement Trends for 2018 are based on the employee engagement surveys from nearly 50 Best Places to Work contests, this comprehensive report is the one and only of its kind, examining employee engagement and culture trends at America’s top workplaces.  This year’s study aggregates responses from more than 600,000 employees from 8,000+ organizations across America.

The Top Employee Engagement Trends for 2018

1.  Overall Employee Engagement is Up Slightly
The number of highly engaged employees increased 0.50 percent from 2016 to 2017.   This makes sense given the level of focus and investment employee engagement has received over the last few years.

2.  Overall Employee Disengagement Has Not Improved
Despite a slight growth in highly engaged employees, the number of disengaged employees remained steady at 2.7 percent between 2016 and 2017.   We define disengaged employees as those who score in the bottom percentile.  They are disconnected from the workplace, negative, disruptive and hinder productivity.

3.  The Employee Engagement Highs
The four items with the highest favorability were the same in 2017 as 2016. This indicates that these are strong indicators of being a Best Place to Work.

  • I believe this organization will be successful in the future
  • Everyone here is treated fairly regardless of race, gender, age, ethnic background, disability, sexual orientation, or other differences
  • I am proud to work here
  • The people I work with most closely are committed to producing top quality work
  • My immediate manager cares about me as a person

4.  The Employee Engagement Lows
The five items with the lowest favorability are consistent with last year’s report, which indicates that most organizations,
including Best Places to Work, struggle in these areas.

  • When the organization makes changes, I understand why
  • I am paid fairly
  • I see professional growth and career development opportunities for myself in this organization
  • If I contribute to the organization’s success, I know I will be recognized
  • It would take a lot to get me to leave this organization (note: this item also was one of the only items to decline in favorability year-over-year)

5.  The Top Five Drivers of Employee Engagement
While all items on the survey had a positive correlation with employee engagement, some had a greater correlation than others. Items with a correlation of 0.75 or higher were considered significant drivers of engagement.

  • My job allows me to utilize my strengths
  • I trust the senior leadership team to lead the company to future success
  • I believe this organization will be successful in the future
  • The leaders of the organization value people as their most important resource
  • If I contribute to the organization’s success, I know I will be recognized

6.  Employee Retention is Still a Struggle
In a year of improved favorability, the survey item, “It would take a lot to get me to leave this organization,” was the lone detractor. Since 2014, this survey item has declined in favorability, with its most drastic decline between 2015 and 2016. Unfortunately, 2017 didn’t recoup 2016’s loss. Low favorability on this item has been found to be a top predictor of employee turnover.

7.  Managers Care About Employee Development But Cannot Deliver
The gradual increase in the item, “My immediate manager cares about my development,” is a great indication that managers understand the importance of developing their teams. However, when coupled with whether employees have visibility to growth opportunities, we see an average 10 percent gap in favorability over the past eight years. That gap has gradually widened from 9 percent in 2013 to 12 percent in 2017. This represents the gap between managers’ intent and their ability to deliver.

The survey item, “I see professional growth and career development opportunities for myself in this organization,” is consistently a top driver of engagement. Unfortunately, it’s also consistently been among the bottom in favorability. Empowering managers to close this gap could greatly impact engagement.

8.  Employee Recognition Is Improving, But Not Enough
Despite the improvement in favorability on the item, “If I contribute to the organization’s success, I know I will be recognized,” it maintained its consistently low ranking and high uncertainty. While employers are improving employee recognition efforts, it might not be enough.

The Bottom Line
How you engage employees matters. If you take care of your employees, they will take care of your business.  Because each company has a unique strategy and workplace culture, we recommend you take a look at these top employee engagement trends for 2018 and determine how they impact your current talent management strategies.

To learn more about how to use these top employee engagement trends for 2018, download The 10 Most Powerful Ways to Boost Employee Engagement

Comments are closed.

PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.

Ken Boehm
Vice President of Human Resources

We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

Frank Abbott
Chief Financial Officer

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.

Judith Onton
Vice President Human Resources

LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.

Mitch Mandich
CEO

Edify

VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.

Cindee Van Vleck
Director Human Resources

Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

Sarah Parks
Senior Project Manager

Hyperion

I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.

Ken Boehm
VP of Human Resources

LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.

Emily Couey
Director of Human Resources

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

We recently contacted LSA Global to assist us with a unique training request. We gave LSA a very short deadline and LSA custom designed a training program to meet our exact requirements within the limited time allotted to them. We found their facilitator to be well versed in the subject matter and very credible; the design provided practical and valuable information to our team of managers. I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling us to concentrate on driving more business.

Terry Wassman
VP of Human Resources

LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.

Fortune 500 Financial Services Company
Director of Infrastructure & Technology

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More