Good Managers Make Good Teams
Our experience tells us that the majority of team failures are a consequence of poor team management. Our experience also tells us the opposite holds true…good managers inspire and guide high performing teams. So we surveyed our clients and have created an 8-part checklist for new managers.
Good Teams Make Good Business
Steve Jobs said, “Great things in business are never done by one person. They’re done by a team of people.” As brilliant as he was, Jobs understood that he couldn’t do it alone. Although the movie about him sure made it seem like he tried.
Teamwork is the ability to work together toward a common vision. And who is responsible for presenting the common vision and guiding team members toward the organizational objectives? It is the team leader or team manager.
Leading a Team Can be a Daunting Task
Inspiring words…but how much of an effect can a manager of a team have? Plenty. It is managers like you who can make the difference between high and low performance and between high and low levels of team engagement.
An 8-Part Checklist for New Managers
Here is a checklist of the attributes it takes to be a good manager.
The best managers are able to actively listen, adjust communication styles and modalities to their audience and situation, and encourage open, honest communication among team members.
2. Create Shared Visions
High performing managers actively involve their teams in creating where the team is going and how the team will get there. They ensure team commitment on clear, attainable and meaningful team goals, roles and processes.
3. Model the Way
Effective managers consistently practice what they preach, set a good example as they live the behaviors they want in their followers, and meet or exceed performance standards.
4. Continuously Improve
Strong managers provide and request frequent, consistent, timely, fair, accurate and meaningful performance feedback and ongoing coaching about how to get better each and every day.
5. Invest in their Teams
Top managers invest in their individual team members’ careers by providing new challenges and opportunities for professional development and growth.
6. Reward and Recognize
The best new managers encourage greater performance by being generous and proportionate with praise and recognition for individual and team contributions. They make sure each and every team member feels valued and appreciated for what they bring to the table.
7. Make Decisions
Good leaders are decisive. They solve problems. They do not let conflicts fester, and they move forward.
8. Empower Others to Act
Lastly, great leaders actively involve key stakeholders and enable their teams by granting the discretion, authority, resources and information to produce high quality results.
The Bottom Line
How do you measure up? Self-evaluation can help you zero in on where you need to improve. But the best test is to ask your team what you can do to support them more effectively by using this proven checklist for new managers.
When you are willing to work on improving as a manager, your team members will be more open to improving their behaviors as well.
If you liked the 8-Part Checklist for New Managers, download 7 Immediate Management Actions to Create Alignment with Goals
Corporate Change Is Personal
LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.
We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.
Barry L. Byrd, SPHR
Human Resources Manager
“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”
VP Human Resources
For our go to training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!
Director, Organizational Excellence & Development
The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.
Firmware Engineering Manager
We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.
What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.
Director of HR
Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.
Senior Project Manager
LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.
Margaret M. Mader
Vice President, Human Resources
LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.
Fortune 500 Financial Services Company
Director of Infrastructure & Technology
We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.
Vice President of Human Resources
In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.
Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.
Senior Manager, HR Destiny Sales Region
Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.
President and Chief Executive Office
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