An 8-Part Checklist for New Managers

Graphic of a Checklist for New Managers

Good Managers Make Good Teams
Our experience tells us that the majority of team failures are a consequence of poor team management.  Our experience also tells us the opposite holds true…good managers inspire and guide high performing teams.  So we surveyed our clients and have created an 8-part checklist for new managers.

Good Teams Make Good Business
Steve Jobs said, “Great things in business are never done by one person.  They’re done by a team of people.”  As brilliant as he was, Jobs understood that he couldn’t do it alone.  Although the movie about him sure made it seem like he tried.

Teamwork is the ability to work together toward a common vision. And who is responsible for presenting the common vision and guiding team members toward the organizational objectives?  It is the team leader or team manager.

Leading a Team Can be a Daunting Task
Inspiring words…but how much of an effect can a manager of a team have?  Plenty.  It is managers like you who can make the difference between high and low performance and between high and low levels of team engagement.

An 8-Part Checklist for New Managers
Here is a checklist of the attributes it takes to be a good manager.

1.  Communicate
The best managers are able to actively listen, adjust communication styles and modalities to their audience and situation, and encourage open, honest communication among team members.

2.  Create Shared Visions
High performing managers actively involve their teams in creating where the team is going and how the team will get there. They ensure team commitment on clear, attainable and meaningful team goals, roles and processes.

3.  Model the Way
Effective managers consistently practice what they preach, set a good example as they live the behaviors they want in their followers, and meet or exceed performance standards.

4.  Continuously Improve
Strong managers provide and request frequent, consistent, timely, fair, accurate and meaningful performance feedback and ongoing coaching about how to get better each and every day.

5.  Invest in their Teams
Top managers invest in their individual team members’ careers by providing new challenges and opportunities for professional development and growth.

6.  Reward and Recognize
The best new managers encourage greater performance by being generous and proportionate with praise and recognition for individual and team contributions. They make sure each and every team member feels valued and appreciated for what they bring to the table.

7.  Make Decisions
Good leaders are decisive. They solve problems.  They do not let conflicts fester, and they move forward.

8.  Empower Others to Act
Lastly, great leaders actively involve key stakeholders and enable their teams by granting the discretion, authority, resources and information to produce high quality results.

The Bottom Line
How do you measure up?  Self-evaluation can help you zero in on where you need to improve.  But the best test is to ask your team what you can do to support them more effectively by using this proven checklist for new managers.

When you are willing to work on improving as a manager, your team members will be more open to improving their behaviors as well.

If you liked the 8-Part Checklist for New Managers, download 7 Immediate Management Actions to Create Alignment with Goals

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On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.

Cam Greig
Associate Director

Roche

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.

Fortune 500 Financial Services Company
Director of Infrastructure & Technology

I consistently look to LSA Global when I need custom programs put together for my client groups. I can always count on LSA to do a thorough needs analysis and to put together spectacular programs that are well received. Their management development and performance management expertise and professionalism make them one of my top-rated learning and development partners.

Stephanie Webb
HR Program Manager

Rambus

We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.

Jennifer Remling
Director of Global Recruiting

AKQA

Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.

Kelly Warren, SPHR
Director, HR & Compliance

Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.

Ken Boehm
VP of Human Resources

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

Duane Schroeder
Human Resource Manager

I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.

Ken Boehm
Vice President of Human Resources

Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.

Janice Passarello
Director of Human Resources

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.

Jeff Rangel
Director of HR

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