Good Managers Make Good Teams
Our experience tells us that the majority of team failures are a consequence of poor team management. Our experience also tells us the opposite holds true…good managers inspire and guide high performing teams. So we surveyed our clients and have created an 8-part checklist for new managers.
Good Teams Make Good Business
Steve Jobs said, “Great things in business are never done by one person. They’re done by a team of people.” As brilliant as he was, Jobs understood that he couldn’t do it alone. Although the movie about him sure made it seem like he tried.
Teamwork is the ability to work together toward a common vision. And who is responsible for presenting the common vision and guiding team members toward the organizational objectives? It is the team leader or team manager.
Leading a Team Can be a Daunting Task
Inspiring words…but how much of an effect can a manager of a team have? Plenty. It is managers like you who can make the difference between high and low performance and between high and low levels of team engagement.
An 8-Part Checklist for New Managers
Here is a checklist of the attributes it takes to be a good manager.
The best managers are able to actively listen, adjust communication styles and modalities to their audience and situation, and encourage open, honest communication among team members.
2. Create Shared Visions
High performing managers actively involve their teams in creating where the team is going and how the team will get there. They ensure team commitment on clear, attainable and meaningful team goals, roles and processes.
3. Model the Way
Effective managers consistently practice what they preach, set a good example as they live the behaviors they want in their followers, and meet or exceed performance standards.
4. Continuously Improve
Strong managers provide and request frequent, consistent, timely, fair, accurate and meaningful performance feedback and ongoing coaching about how to get better each and every day.
5. Invest in their Teams
Top managers invest in their individual team members’ careers by providing new challenges and opportunities for professional development and growth.
6. Reward and Recognize
The best new managers encourage greater performance by being generous and proportionate with praise and recognition for individual and team contributions. They make sure each and every team member feels valued and appreciated for what they bring to the table.
7. Make Decisions
Good leaders are decisive. They solve problems. They do not let conflicts fester, and they move forward.
8. Empower Others to Act
Lastly, great leaders actively involve key stakeholders and enable their teams by granting the discretion, authority, resources and information to produce high quality results.
The Bottom Line
How do you measure up? Self-evaluation can help you zero in on where you need to improve. But the best test is to ask your team what you can do to support them more effectively by using this proven checklist for new managers.
When you are willing to work on improving as a manager, your team members will be more open to improving their behaviors as well.
If you liked the 8-Part Checklist for New Managers, download 7 Immediate Management Actions to Create Alignment with Goals
4 Keys to Keeping Talent Up to Date
Why Employees Change Their Mind
We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.
Director of Human Resources
LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!
Director of HR
We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.
Barry L. Byrd, SPHR
Human Resources Manager
We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.
Firmware Engineering Manager
I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.
Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.
Human Resources Business Partner
What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.
Director of HR
The Managing Virtual Teams program was extremely valuable. Your consultant/ facilitator’s fundamental knowledge of Synopsys as a company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was an excellent use of our time.
Vice President, Information Technology
LSA’s Employee Engagement Consulting and Survey work has provided critical visibility into: how well our people are holding up under the general economic environment, as well as, the specific challenges that face biotechnology companies in their efforts to discover and develop new medicines; their level of alignment and commitment to XOMA’s Vision and mission critical strategies; how leadership practices and management systems support an environment that engender commitment, and the specific actions that our leaders can take to improve on areas that are important to our people. I highly recommend LSA’s employee engagement solutions.
Vice President, HR and IT
LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.
Because of the unique nature of our business, Excel is a core application in our accounting organization. After three attempts to find an Excel consultant who is capable of helping our finance team integrate advanced applications into our work processes we found LSA and Alex. He was not only a “Real” Excel expert but was masterful in helping us identify where to use Excel applications in our processes to increase our group’s efficiency.
SPO Partners & Co
Kim Silva, CFO
The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.
LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.
Vice President Human Resources
Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.
Kelly Warren, SPHR
Director, HR & Compliance
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