New Managers are Struggling
Do you know the role and responsibility of a new manager at your company? Senior executives and non-executive managers are unhappy with the performance of their companies’ frontline managers.
According to CEB research, a whopping 60% of new managers under perform during their first two years, and not surprisingly, 85% of new managers still receive no formal training prior to switching into the role of manager.
The Role and Responsibility of a New Manager in 5 Stages
In order to be effective in today’s complex organization, new managers must be able to lead, plan, organize, and control so that they meet the needs of their many, and often misaligned, stakeholders. Think of a manager’s role as comprised of the 5 stages highlighted in our new manager training:
Management planning includes manager skills related to forecasting, developing objectives and strategies, tasking, scheduling, budgeting, and developing policies, procedures, and processes.
Without clear and agreed-upon team goals and accountabilities, it is difficult to set your team up for success.
Management organizing includes manager skills related to effectively defining, grouping, assigning, and integrating work so that people can perform it in a way that makes sense for the team’s current skills and desires.
In high growth companies, managers often spend more than 50 percent of their time recruiting, interviewing, and onboarding new team members.
The Challenge for New Managers Today
The challenge for new managers is not only to master the five stages of their role but to expand their thinking so they are agile and flexible enough to meet the inevitably changing demands of the future.
To succeed in their new role with today’s workforce, new managers have a responsibility to approach their role more as a facilitator than a traditional boss, one who empowers rather than demands.
That means that successful new managers must also be able to:
The Bottom Line
The job of a manager is evolving from an employer boss to an entrepreneur – someone who seeks to grow the team and is open to continuous improvement ideas. Are your new managers up to the challenge?
To learn more about the role and responsibility of a new manager, download 7 Immediate Management Actions to Create Alignment with Goals
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