The SLII Experience™- A Situational Approach to Leadership

Situational Approach to Leadership

How to apply proven leadership strategies to different situations

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“After identifying we wanted to take a situational approach to leadership and rolling out Situational Leadership Training, our managers are excited, better equipped, and talking in the halls about the great experience.”
Phyllis Moracco | HR Director | JSR Micro

“LSA’s approach and ability to bring the best consulting and training resources to eBay has been a great asset.

They really focus on helping us succeed in any way they can and are very flexible in meeting our unique leadership, management, and talent needs.”
Mike Normant | Learning & Development | eBay

“We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day Situational Leadership Training program. Everyone who attended said it was by far the best management training program they had ever attended.

The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.”
Jeff Coon | Director of Human Resources | Cobham Sea Tel

“Thank you to LSA Global for your trusted partnership and consistent support in helping us to design and roll-out our valuable management development training program. I have personally partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA.

We look forward to partnering with them for important situational leadership training and consulting needs.”
Suzanne Kinner | VP Human Resources | Blackhawk Network

The proven SLII Experience™ II Training and Consulting Model is the most frequently taught leadership training model in the world over the last 30 years.  

It provides a proven road map for a situational approach to leadership focused on leading others in alignment with what they need to be successful.

It teaches people in a leadership role, whether formally or informally, to effectively diagnose and manage the performance, capabilities, and motivations of others based upon the situation and the desired results.

Unfortunately, 54% of leaders use only one leadership style, regardless of the situation.  Which means that 50% of the time, leaders are using the wrong leadership style to meet the needs of their people.  In a nutshell, this leadership program’s tools and techniques help leaders, managers, and individual contributors lead at a higher level.  

Objectives
The SLII Experience™ Training and Consulting program:

  • Clarifies and aligns individual and organizational goals and accountabilities
  • Develops leaders who excel at setting goals, coaching performance, influencing others, and making decisions
  • Provides proven methods to monitor and improve performance
  • Improves the engagement and retention of top talent
  • Decreases employee attrition and absenteeism
  • Creates a shared and foundational leadership language

The SLII Experience™ Training program emphasizes hands-on experience at diagnosing relevant leadership situations and practicing real-life application in a way that makes sense for you and your organization.

Participants discover how to minimize tension and frustration while mastering the skills of encouraging greater confidence, commitment, and motivation in others.

Target Audience
Formal and informal leaders at all levels who want to take a situational approach to leadership.

A Situational Approach to Leadership for High-Performing Managers and Teams


Instructional Design Attributes

The engaging instructional design combines relevant and experiential learning techniques with proven pre- and post-tools to effectively reinforce, transfer, and measure learning.  Targeted learning scenarios using real work problems capture learners’ attention and increase the speed of learning and adoption.

Video Dramas
The program uses current and emotionally compelling microlearning videos that leverage Hollywood talent to draw learners into common management scenarios. The videos model effective peer-to-peer interactions as well as “match and mismatch” scenarios. They directly link content to practice and amplify the benefits and painful implications of using or not using critical SLII Experience™ concepts.

Behavioral Outcomes
Participants are pushed to the edge of their comfort zone by participating in challenging activities that require them to demonstrate their proficiency with key SLII Experience™ concepts. Then they learn how to integrate the material back on-the-job and into their own personal leadership style.

Online Learning and Job Aids

  • A 35-minute online learning module enables managers to share what they have learned so everyone on their team is exposed to and can use the language of SLII Experience™.
  • Workshop participants have access to videos, game cards, conversation starters, and streamlined participant materials which include a new 12-module SLII Experience™ Challenge, Fitness Test, and Worksheets.
  • SLII Experience™ II Diagnosis Application for smart phones and mobile tablets that enables diagnosis and coaching in real-time.
  • Over 20 online modules for both independent learning and as part of a blended learning solution are also available in the areas of:

To speak with an LSA Expert and learn about the SLII Experience™ Training and Consulting program customization and delivery options onsite at your company, please contact us.

 

Related Information

We recently partnered with LSA Global to offer our Supervisors and Managers a customized and experiential management training program.

Everyone said it was by far the best management training program they had ever attended.

The content was rich and highly interactive, and the case studies were highly relevant to our unique situation.

Each participant walked away much better equipped to lead their teams.  Thank you LSA!

Jeff Coon
Director of Human Resources

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

Service Source

Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial.

We recently implemented customized Management Development Programs designed to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent.  It has had the greatest impact.

I would recommend LSA to any company that’s looking for a trusted training and development partner to take their leaders and managers to the next level.

Janice Passarello
Director of Human Resources

A key to performance improvement is cultivating the proper type of motivation.

Since the performance management training, I have been much more focused on identifying and discussing how our actions in Engineering create value to IGT’s success.

The feedback has been very positive, the group appears to be more accountable for their actions, and victim loop reactions are less frequent.  Thank you!

Stewart Thoeni
Mechanical, HW Engineering Director

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

LSA helped us with leadership development by designing a solution to match our unique needs and culture.

It was a huge success. I would highly recommend LSA to help take leaders and managers to the next level.

Karen King, SPHR
Manager, Human Resources

Alliance Data

Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere thanks, and it extends to all the folks who made our customized management development programs such a great success.

Susan Anderson
Workforce Planning Bureau

We turned to LSA to help us custom design and deliver a action leadership and management development curriculum to help drive performance across the company.

They have done an excellent job diagnosing the business situation, designing an approach that fits our unique culture, and delivering first class solutions.  Thank you!

Sally Buchannan
VP Human Resources

In the Next Generation Management Training Programs, I was trained with practical and relevant skills and tools that have made me and my team more productive, motivated, and successful at collaborating with each other and other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

I consistently look to LSA Global when we need help.

I can always count on them to do a thorough needs analysis and to put together impactful and well-received leadership programs.

Their proven and outcome-based management development and performance management expertise make them my top-rated learning and development partner.

Stephanie Webb
HR Program Manager

Rambus

I continue to be impressed by the depth and breadth of LSA’s expertise in leadership development, and management development.

What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent in a practical and results-driven manner.

Thank you LSA!

Tracy Esposito
Director, HR Business Partner

We turned to LSA to customize and deliver a leadership solution to meet our unique needs.

LSA delivered the exact top quality solution that we wanted. I’d recommend LSA Global to any company looking for a best-in-class management training and consulting partner that always focuses on what matters most to your people AND your business.

Kortney Riddle
HR Manager

LSA has been a tremendous asset at my current company and my past company.

As an HR leader, I am always looking for ways to find external resources that can provide impactful leadership and management development expertise. LSA consistently does that for me.

The tools and practices are crisp, business relevant, and easy to apply on the job.

Ken Boehm
VP of Human Resources

Thank you to LSA Global for their partnership and support in helping us to design and roll-out highly needed and valuable leadership and management development programs that fit our unique situation.

I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight.

We look forward to partnering with them for a long time to develop our managers and leaders.

Suzanne Kinner
VP Human Resources

Blackhawk Network

I highly recommend LSA Global to anyone who is looking to improve individual and organizational effectiveness through highly customized and top quality leadership and management training programs.

LSA’s broad range of expertise is a wonderful resource.

Greg Pappas
VP of Human Resources

FAQs

Leading situationally training teaches leaders how to adapt their leadership style based on the needs, capabilities, confidence, and experience of individual team members. Rather than relying on a single leadership approach, managers learn how to flex between directing, coaching, supporting, and delegating to improve employee performance, engagement, and development.

Today’s leaders manage diverse teams with varying levels of experience, motivation, and skill. A one-size-fits-all leadership approach often leads to miscommunication, frustration, and underperformance. Leading situationally helps managers respond more effectively to changing circumstances, improve team agility, strengthen trust, and create the right balance of support and accountability for each employee and situation.

Leading situationally training strengthens core management and leadership capabilities such as communication, coaching, delegation, feedback, performance management, emotional intelligence, and employee development. Leaders also learn how to diagnose performance challenges more accurately and choose leadership approaches that increase ownership, confidence, and execution.

Leading situationally training is highly effective for frontline managers, mid-level leaders, senior executives, project leaders, and high-potential employees preparing for leadership roles. Organizations often use these highly experiential and customized leadership programs to improve manager effectiveness, strengthen leadership pipelines, accelerate employee development, and create more consistent leadership practices across teams.

Research consistently shows that effective leadership directly impacts employee engagement, retention, productivity, and customer satisfaction. Learning how to lead situationally helps managers align their leadership approach to individual and team needs, which can improve collaboration, reduce turnover, strengthen accountability, and increase overall organizational performance. Leaders who adapt effectively are often better equipped to navigate change, drive execution, and sustain high-performing teams.

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