Behavior Based Interviewing Skills Training

“Your behavior based interviewing skills training program is useful for every type of interviewer, from the beginner to the most seasoned.”
Technical Recruiter | Microsoft

“I had always thought that behavioral interviewing was an ‘unlearnable’ skill. I was wrong. Your interviewing skill training was extremely useful.”
Managing Director | Bank of America

“We asked LSA to improve the behavioral interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders who fit. LSA designed a highly customized solution for our unique business and culture.

I would highly recommend LSA Global as a trusted and top quality partner.”
Rae Phillips | HR Project Manager | Polycom

Behavior Based Interviewing Skills Training Program:

Are you hiring the top talent that you need?
Is the hiring process too long or complex?
Does your hiring or selection process lack consistency?
Are you making hiring or interviewing mistakes?

According to Harvard Business Review, up to 50% of all executive hires end in firing or resignation. Why? According to Harvard, success today depends increasingly on intangible competencies–like teamwork and cross-cultural literacy – rarely found on resumes.

Our behavior based interviewing skills training program is a powerful and proven interactive seminar that gives an organization and its managers the ability to make the right hiring decisions – and avoid costly mistakes. We provide competency-based behavior based interviewing training, using the recognized principle that past and present behavior is the best predictor of future employee retention and performance.

Whether you’re an experienced or novice interviewer, you will benefit from these techniques and will be able to use them to reduce risk in your next interview. The result? You’ll have better interviewing skills which lead to better hires and a competitive edge for your team.

Drawing on a menu of forty-eight competencies, you learn how to describe jobs and successful candidates. Most of the seminar time is spent on questioning techniques and role-play. Pointers are also provided on how to keep your interviews legally compliant and probe for technical competencies.

Participants practice these techniques, then learn how to make the best hiring decision.

This behavior based interviewing training seminar is available in full-day, half-day, online, or shorter formats delivered on-site at your location or virtually. All sessions include one year access to online behavioral interviewing support tools and job aids.

Target Audience
Hiring managers, recruiters, and individuals who interview internal or external candidates.

Approved Credits
This interviewing training program has been approved for credit toward PHR, SPHR, and GPHR recertification through the Human Resource Certification Institute.

5 Core Behavioral Interviewing Modules
The full day interviewing training program teaches basic concepts and proven techniques in areas:

Interviewing Concepts
Identify key behavioral competencies and learn how to hold effective job interviews using proven techniques that uncover behavior-based competencies.
Delineating First the Job and Then the Candidate
With the aid of a list of competencies, design a Job Candidate Profile that concentrates on the specific functions and culture of your particular organization.
The Interview Process
Learn how to make the candidate comfortable and ask questions that are both compliant and legal. While the workshop facilitator conducts a mock interview to demonstrate the interview questioning model, participants take notes and practice how to uncover desired competencies.
The Interview Questions
Learn how to evaluate a candidate’s competencies by employing various proven questioning methods. Create your own questions. Participate in role plays to practice what you learned and receive feedback from the instructor. More than one hundred examples of questions you can use to probe for behavioral evidence will be provided.
The Interview Decision
Pull your notes together and set up a candidate Balance Sheet. This practical form will give you the information you need to make a sound hiring decision that fits with your Job Candidate Profile.

Optional Interviewing Training Modules

How to Reduce Unconscious Bias
Proven techniques to evaluate and hire an increasingly diverse and global workforce as part of your recruitment strategy. Incorporate and apply inclusive interviewing, recognize your own cultural filters and unconscious biases, and learn to objectively assess each candidate for their unique skills and talents.
How to Conduct Effective Virtual Interviews
Proven techniques to maximize your remote workspace, establish a comfortable interview climate, use effective body language, and ask conversational interview questions.
How to Sell to Hiring Candidates
Improving your ability to recruit and hire top talent in a competitive job market requires planning and and an understanding of each candidate’s values and motivation.
Hiring Simulations for High Stakes Candidates
If you have critical leadership hires and want to combine artificial intelligence and behavioral science technology to take your hiring to the next level, please check our our Leadership Simulation Assessments for High Stakes Hires.

To speak with an LSA Expert to learn about behavior based interviewing skills training program customization and delivery options onsite at your company, please contact us about interviewing training.

Related Information

We came to LSA Global to improve the overall behavioral based interviewing capabilities of our managers to increase the probability of hiring top talent and future leaders. LSA designed a highly customized solution for our unique business model and culture.

Without a doubt, I would highly recommend LSA Global as a top quality consulting and training partner.

Rae Phillips
HR Project Manager - Training & Development, PHR

LSA Global brought a fresh perspective to our behavioral based interviewing strategy for key executive positions that we needed to fill. They helped us to develop questions that produced a much deeper understanding of candidates’ capabilities.

Throughout the process LSA was also very responsive in dealing with short lead time requests. Thank you!

SPO Partners & Co
Kim Silva, CFO

We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices will be highly adopted by our people is a real blessing.

Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract top talent. I highly recommend them.

Jennifer Remling
Director of Global Recruiting

We turned to LSA Global to help take our behavioral interviewing process to the next level in terms of both efficiency and effectiveness. LSA quickly understood our unique culture and challenging requirements.

They immediately helped us to improve our ability to continue to hire top talent that fits our culture and talent management strategy as we rapidly scale. Thank you!

Julie Pearl
Technical Program Manager