“Your behavior based interviewing skills training program is useful for every type of interviewer, from the beginner to the most seasoned.”
Technical Recruiter | Microsoft
“I had always thought that behavioral interviewing was an ‘unlearnable’ skill. I was wrong. Your interviewing skill training was extremely useful.”
Managing Director | Bank of America
“We asked LSA to improve the behavioral interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders who fit. LSA designed a highly customized solution for our unique business and culture. I would highly recommend LSA Global as a trusted and top quality partner.”
Rae Phillips | HR Project Manager | Polycom
Behavior Based Interviewing Skills Training Program:
Are you hiring the talent that you need?
Is the hiring process too long or complex?
Does your hiring or selection process lack consistency?
Are you making hiring or interviewing mistakes?
According to Harvard Business Review, up to 50% of all executive hires end in firing or resignation. Why? According to Harvard, success today depends increasingly on intangible competencies–like teamwork and cross-cultural literacy – rarely found on resumes.
Our behavior based interviewing skills training program is a powerful and proven interactive seminar that gives an organization and its managers the ability to make the right hiring decisions – and avoid costly mistakes. We provide competency-based behavior based interviewing training, using the recognized principle that past and present behavior is the best predictor of future employee retention and performance.
Whether you’re an experienced or novice interviewer, you will benefit from these techniques and will be able to use them to reduce risk in your next interview. The result? You’ll have better interviewing skills which lead to better hires and a competitive edge for your team.
Drawing on a menu of forty-eight competencies, you learn how to describe jobs and successful candidates. Most of the seminar time is spent on questioning techniques and role-play. Pointers are also provided on how to keep your interviews legally compliant and probe for technical competencies. Participants practice these techniques, then learn how to make the best hiring decision.
The full day interviewing training program teaches basic concepts combined with simple techniques in the five modules that follow:
1. Interviewing Basics
Name the various behavioral competencies, and know how to manage job interviews using techniques that uncover behavior-based competencies.
2. Delineating First the Job and Then the Candidate
With the aid of a list of competencies, design a Job Candidate Profile that concentrates on the specific functions and culture of your particular organization.
3. The Interview Process
Learn how to make the candidate comfortable and ask questions that are both compliant and legal. While the workshop facilitator conducts a mock interview to demonstrate the interview model, participants take notes and practice how to tune into proof of competencies.
4. The Interview Questions
Learn how to evaluate a candidate’s competencies by employing various proven questioning methods. Create your own questions. Participate in role plays to practice what you learned and receive feedback from the instructor. More than one hundred examples of questions you can use to probe for behavioral evidence will be provided.
5. The Interview Decision
Pull your notes together and set up a candidate Balance Sheet. This practical form will give you the information you need to make a sound hiring decision that fits with your Job Candidate Profile.
This behavior based interviewing training seminar is available in full-day, half-day, online, or shorter formats delivered on-site at your location. All sessions include one year access to online behavioral interviewing support tools and job aids.
Target Audience
Hiring managers, recruiters, and individuals who interview internal or external candidates.
Approved Credits
This interviewing training program has been approved for credit toward PHR, SPHR, and GPHR recertification through the Human Resource Certification Institute
To speak with an LSA Expert to learn about behavior based interviewing skills training program customization and delivery options onsite at your company, please contact us about interviewing training.
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