How to Interview for Cultural Fit
Smart hiring managers know how to interview for cultural fit over diversity.
Does Culture Fit Matter More than Diversity?
Although it is important to have different behavioral styles and perspectives represented on a team or at a company to encourage diverse ways of thinking and varied approaches to problem solving, too much of a shift from the cultural norm to meet diversity targets does not create a high performance culture.
Extreme cultural incompatibility in the workplace can be toxic to the individual as well as to the company.
Is Culture Fit Predictable During the Hiring Process?
Can you predict this cultural incompatibility before it becomes a problem? Yes – if you know how to interview for cultural fit using proven behavior interview training techniques so your cultural fit assessment occurs during the hiring process…before the employee comes aboard.
Two Simple Ways to Interview for Cultural Fit
With the right behavior-based interviewing techniques, you as the interviewer can check for both motivation and cultural fit.
1. Your Current Corporate Culture
First have a clear sense of the corporate culture you really work in. Not what you espouse on your website, but what is truly the norm regarding how things gets done and how people think, behave and work on a daily basis.
2. Interview for Culture
Then test the candidate’s fit for your organizational culture by probing for how they have behaved, succeeded and failed in the past in cultural areas that matter most for your strategy such as customer intimacy, risk tolerance, decision making, results orientation, collaboration, autonomy and information sharing.
The Bottom Line
Not everyone is a fit for every workplace culture. Past behavioral patterns are the best predictors of future behavior on the job.
To learn more about how to interview for cultural fit, download Interviewing: The Most Flawed Process in American Business
4 Steps to Create Strategic Alignment
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LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.
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SPO Partners & Co
Kim Silva, CFO
We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.
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Director, Organizational Excellence & Development
I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.
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We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.
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Human Resources Manager
Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.
Senior Manager, HR Destiny Sales Region
We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.
HR Project Manager - Training & Development, PHR
We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.
Director of Human Resources
I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.
Human Resource Manager
Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.
Chief Financial Officer
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