Bottom Line Learning Leaders In Action

“It was a challenge to find a consultant with an Bottom Line Learning approach to performance improvement that fit our unique culture and style.

They understood what we were trying to accomplish, helped us clarify our objectives, create a solid, refreshing approach that quickly got us moving with engaged people at all levels. They listened and made adaptations focused on our needs and business objectives. Overall, I couldn’t be happier that we found a partner in LSA.”
Doug Hansen | President and Director | Redwood Trust

Most organizations struggle with how to develop mid-managers to leadership roles. Though leadership as a discipline is abstract, inconsistent, and vague, expectations of leaders are crystal clear. We expect leaders to make decisions with an enterprise perspective — decisions that add value to the bottom line and inspire employees to achieve an aligned organizational.

Leaders in Action is a six-to-twelve month program in which a targeted group of high potential managers work in teams to envision new ways, to sell to senior executives, and to implement a real project that can increase revenue or decrease cost significantly.

We use real business projects that teach leaders and managers through practical application to:

Be more innovative.
Have a big-picture view of the organization.
Create a more motivating and high performing work environment.
Take action.
Implement effectively through teams.
Get measurable business results.

Individuals receive one-on-one and group training, supervision, and coaching to develop leadership skills as they work through the process of initiating and implementing a significant strategic initiative in their organization.

Approach
We don’t use the terms “leadership” or “development.” We refer to the program as “running the business,” and we approach it accordingly. We take an action-learning approach to teach leadership so that the program and learning integrates with a manager’s day-to-day work.

Small teams are created that select a project that has high potential value to the organization. The action learning teams meet monthly for a period ranging from six months to a year. Over the course of the initiative, the action learning teams:

Are supervised and coached as they build a business plan that they will present to the executive team.
Select a proposed project that directly adds revenue or decreases costs by an appropriate amount for the situation. (typically +/- $6m.)
Plan and implementation strategy, ROI, and forecast of how the project fits into the broader organizational objectives and vision.

Plans are evaluated by company executives and accepted or declined based on criteria and processes used to evaluate any other proposal. Once proposals are accepted, we work with the action learning teams on implementation, influencing for initiative support, and managing the politics of the project.

Content
During ongoing monthly sessions teams debrief, learn new tools and techniques, and learn from each other’s experiences. Management and business acumen content is modular and provided on a just-in-time basis to support teams at each step of their project. The innovative as-needed curriculum meets the immediate learning needs of teams and individuals.

To provide an internal support system, an executive mentor is assigned to each team to help them understand how the company really works and how to get things done in their particular organization.

Measurement
For the individual, a program-specific executive 360 degree assessment is used at the beginning, middle, and end of the program to assess participant needs and growth. The true measure of the team’s success is the completion of their team project and how well it met or exceeded initial proposal expectations.

Outcomes
As a result of this intense Bottom Line Learning program, participants will have applied “on the job” skills. They will be able to:

Identify opportunities that add real, bottom-line value to the business.
Develop, pitch, and sell their business plan to key stakeholders and decision makers.
Formulate audience-specific value propositions for their project.
Influence key players to work on their projects — even when there is no reporting relationship to them.
Navigate workplace politics effectively.
Perform risk management for their project and manage expectations for all those involved.
Deliver and maintain a positive communication process regarding their project to all levels of the organization.
Become adept at presenting project updates and adjusting for different audiences.
Drive the agreed-upon dollar amount in revenue increases or cost reductions.
Take the current project, identify other opportunities that rise from it, and replicate successes on future projects.

Target Audience:
Experienced managers and leaders.

To speak with an LSA Expert to learn about program customization and delivery options for Bottom Line Learning at your company, please contact us.

Related Information

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

The customized leadership styles and coaching program was the best training that I have ever attended. The facilitators were phenomenal. They have a wealth of experience and knowledge coupled with compassionate and caring styles. I’d highly recommend this leadership training program to any manager, director, or executive looking for a life changing leadership program.

Shoaleh Ghaffari
Director, HR

We consider LSA Global the top outsourced learning and development partner.

We work closely with LSA to customize leadership and management development programs to meet our growing business needs.

I would highly recommend LSA to any company wanting to deliver high quality and practical learning solutions for their leaders and managers.

Terri Wright-Scheer
Vice President Human Resources

LSA helped us design and deliver blended leadership solutions for our key leaders to help drive our growth plans in a way that aligned with our unique culture and values.

LSA understood our business, had deep expertise in the content areas, customized the leadership development programs to fit our specific needs, and delivered great results in alignment with our strategic priorities, culture, and performance management systems.

I highly recommend them to anyone looking to take their leaders and the performance of their teams to the next level.

Beth A. Taylor
Vice President of Human Resources

The quality of LSA’s Leadership Training Programs and facilitators is always top notch. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

We reviewed the top Leadership Development offerings and selected LSA’s 12-month Leadership Program based upon the value and systemic approach.

The feedback on the program, approach, and results was phenomenal. While other programs may be better known, the other options were more theoretical and did not compare in terms of LSA’s practicality, quality, and results.

We could not be happier.

Stacey Porter
Senior Manager Learning and Development

LSA has a tremendous ability to distil complex, multilayered challenges into meaningful, impactful, and clear strategies and action plans.

The time we invested as a leadership team to get aligned was well spent in gaining laser focus and identifying ways to prioritize what was meaningful individually and as a team. The facilitation and leadership style was direct, firm, and compassionate.

LSA provided the high level thinking and support for our team to co-create in a rapidly scaling business.

Bindu Garapaty, PsyD
VP, Talent and Inclusion, Diversity, & Equity

LSA worked with our Executive Leadership Team to help create strategic clarity and alignment as we look to increase our growth rate and unlock innovation. They masterfully handled very complex, challenging, and high stakes leaders, decisions, and cultural nuances to help us identify what matters most and move toward one unified direction.

Their practical, straightforward, and client-centric approach to strategy was refreshing. I highly recommend them to any executive team looking to get aligned to create even higher performance. They are lights out awesome!

Patrick Resk
Chief Financial Officer, Partner

LSA helped us with leadership development by designing a solution to match our unique needs and culture.

It was a huge success. I would highly recommend LSA to help take leaders and managers to the next level.

Karen King, SPHR
Manager, Human Resources

We contacted LSA to help us design and deliver customized management development programs. LSA worked with us to meet our exact needs. We started at the top with our executive team. It was such a great success that we rolled it out company-wide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

It was a challenge to find a consultant with an approach to performance improvement that fit our unique performance culture and style. We were pleasantly surprised to discover LSA’s depth of expertise in the fields of motivation, developmental coaching, performance management, and measurement.

LSA seamlessly integrated those components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, and created a solid, refreshing approach that quickly got us moving and engaged at all levels across the organization.

Overall, I couldn’t be happier that we found a true strategy and implementation partner in LSA.

Doug Hansen
President and Director

Great job in designing the Mergers and Acquisition strategy session for our global leadership team. The session was excellent.

I gained additional insight on the importance of the role of HR regarding strategy, culture, and people in Mergers and Acquisitions and would recommend LSA to anyone looking to align strategies and cultures.

Gloria Veon
Senior Vice President, Human Resources

We greatly value our relationship with LSA Global.

They focused on understanding our unique culture and helping us to move our strategic priorities forward.

LSA continues to deliver top quality executive coaching, consulting, and leadership development solutions that are highly customized for our unique situation.

I highly recommend LSA Global to anyone looking to greatly improve their leadership, management, and project capabilities.

Bonnie S. Olson
Vice President of Human Resources

LSA has been a tremendous asset at my current company and my past company.

As an HR leader, I am always looking for ways to find external resources that can provide impactful leadership and management development expertise. LSA consistently does that for me.

The tools and practices are crisp, business relevant, and easy to apply on the job.

Ken Boehm
VP of Human Resources