Bottom Line Learning – Leaders In Action

The $6 Million Game - Leaders in Action

Driving the Bottom Line with Leadership Action Learning

“It was a challenge to find a consultant with an action learning approach to performance improvement that fit our unique culture and style. When we met with LSA we were surprised to discover their depth of expertise in the fields of motivation, developmental coaching and performance management and measurement. Specifically, we were pleasantly surprised to find a company that could seamlessly integrate those three components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, create a solid, refreshing approach that quickly got us moving and engaged people at all levels. As they began to implement, I was thoroughly impressed with how they listened and made adaptations focused on our needs and business objectives. Overall, I couldn’t be happier that we found a partner in LSA.”
Doug Hansen | President and Director | Redwood Trust

Most organizations struggle with how to develop mid-managers to leadership roles. Though leadership as a discipline is abstract, inconsistent and vague, expectations of leaders are crystal clear. We expect leaders to make decisions with an enterprise perspective—decisions that add value to the bottom line and inspire employees to achieve a congruent organizational vision.

Leaders in Action is a six-to-twelve month program in which a small group (12-16) of high potential managers work in teams to envision, to sell to senior executives, and to implement a real project that can increase revenue or decrease cost significantly.

We use real business projects that teach managers through practical application to:

  • Be more innovative, have a big-picture view of the organization, and create a more motivating work environment.
  • Take action, implement effectively, and get results.

Individuals receive training, supervision, and coaching to develop leadership skills as they work through the process of initiating and implementing a significant “initiative” in their organization.

Approach:
We don’t use the terms “leadership” or “development.” We refer to the program as “running the business,” and we approach it accordingly. We take an action-learning approach to teach leadership so that the program and learning integrates with a manager’s day-to-day work.

Small teams are created that select a project that has high potential value to the organization. The action learning teams meet monthly for a period ranging from six months to a year. Over the course of the initiative, the action learning teams:

  • Are supervised and coached as they build a business plan that they will present to the executive team.
  • Select a proposed project that directly adds revenue or decreases costs by an appropriate amount for the situation. (typically +/- $6m.)
  • Plan and implementation strategy, ROI, and forecast of how the project fits into the broader organizational objectives and vision.

Plans are evaluated by company executives and accepted or declined based on criteria and processes used to evaluate any other proposal. Once proposals are accepted, we work with the action learning teams on implementation, influencing for initiative support, and managing the politics of the project.

Content:
During ongoing monthly sessions teams debrief, learn new tools and techniques, and learn from each other’s experiences. Management and business acumen content is modular and provided on a just-in-time basis to support teams at each step of their project. The innovative on-the-fly curriculum meets the immediate learning needs of teams and individuals. To provide an internal support system, an executive mentor is assigned to each team to help them understand how the company really works and how to get things done in their particular organization.

Measurement:
For the individual, a program-specific executive 360 assessment is used at the beginning, middle, and end of the program to assess participant needs and growth. The true measure of the team’s success is the completion of their team project and how well it met or exceeded initial proposal expectations.

Outcomes:
As a result of this intense program, participants will have applied “on the job” skills. They will be able to:

  • Identify opportunities that add real, bottom-line value to the business.
  • Develop, pitch, and sell their business plan to key stakeholders and decision makers.
  • Formulate audience-specific value propositions for their project.
  • Influence key players to work on their projects—even when there is no reporting relationship to them.
  • Navigate workplace politics effectively.
  • Perform risk management for their project and manage expectations for all those involved.
  • Deliver and maintain a positive communication process regarding their project to all levels of the organization.
  • Become adept at presenting project updates, adjusting for audience.
  • Drive the agreed-upon dollar amount in revenue increases or cost reductions.
  • Take the current project, identify other opportunities that rise from it, and replicate successes on future projects.

Target Audience:
Experienced managers and leaders.

To speak with an LSA Expert to learn about program customization and delivery options onsite at your company, please contact us.

Related Information

LSA demonstrated the criticality for executives to look beyond current ethics topics and focus on applying fundamental values in everything they do to demonstrate true leadership. They successfully delivered in two hours what most leadership development presenters would spend an entire day trying to communicate.

Nick Voyvodich, SPHR
HR Manager

Fujitsu

LSA Global has been a great partner in helping ServiceSource move toward its Vision of being “the leading developer of talent in the service performance management industry.” I have engaged LSA’s services to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training, Employee Engagement and Instructional Design. They have consistently met or exceeded my (very) high expectations and are always responsive to my needs.

Mike Normant
Senior Director, Training & Development

Service Source

Great job in designing the Mergers and Acquisition strategy session for our global team. The executive presentation and information was excellent. I gained additional insight on the importance of the role of HR in Mergers and Acquisitions.

Gloria Veon
Senior Vice President, Human Resources

Fujitsu

It was a challenge to find a consultant with an approach to performance improvement that fit our unique culture and style. We were pleasantly surprised to discover LSA’s depth of expertise in the fields of motivation, developmental coaching and performance management and measurement.

LSA seamlessly integrated those components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, and created a solid, refreshing approach that quickly got us moving and engage at all levels across the organization.Overall, I couldn’t be happier that we found a true strategy and implementation partner in LSA.

Doug Hansen
President and Director

Redwood Trust

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

Thank you for a great leadership development session today. The facilitator was brilliant, and we really enjoyed his style and personality. The sales team got a lot out of it (as did I). I believe it will help us create an even higher performance environment by ensuring we have a common understanding of our environmental structure and are all working towards the same goals.

Simon Jefferson
Managing Director

AKQA

LSA’s executive coach based his approach on understanding our business circumstances and strategy, as well as our leadership aspirations. The customized coaching covered all aspects of leadership; it was not simply a touchy-feely endeavor. In fact, the focus on clear business outcomes and real life circumstances challenged me to develop my thinking and actions related to leading the business.”

Janet Pagano
Managing Director

Ovid

LSA’s approach has certainly brought value to Knight Ridder Digital. They were laser focused on our goal and determined to meet all of our Leadership development program needs. Their flexibility and commitment were keys in making our program successful.

Dipik Rai
Director of Marketing

We value our relationship with LSA Global. They focus on understanding our business situation and helping us succeed. LSA continues to deliver top quality consulting and leadership solutions that are highly customized for our business and culture. I would highly recommend LSA Global as a top quality resource to anyone looking to greatly improve the skills of their leadership, management, and project teams.

Bonnie S. Olson
Vice President of Human Resources

LSS

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

We consistently receive positive feedback about the quality of the LSA Leadership Training Programs and LSA facilitators. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond to design solutions to meet our needs. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

Intuit

We selected LSA Global over 5 other companies to help our key executives improve their overall communication and executive presentation capabilities. LSA exceeded our expectations. Everyone had a great experience and are now incorporating the lessons into their teams. I highly recommend LSA to any executive team looking to better organize and more effectively deliver key executive-level messages when the stakes are high.

Todd Power
Office of the CEO

I contacted LSA to help us with leadership development. LSA worked with me to identify a solution that would match our needs as well as our personality. The solution was such a huge success. It received rave reviews. I would highly recommend LSA to other companies.

Karen King, SPHR
Manager, Human Resources

Alliance Data

The customized leadership styles and coaching program was the best training that I have ever attended. The facilitators were phenomenal. They have a wealth of experience and knowledge coupled with compassionate and caring styles. I’d highly recommend this leadership training program to any manager, director, or executive looking for a life changing leadership program.

Shoaleh Ghaffari
Director, HR

Cutera

Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

Sarah Parks
Senior Project Manager

Hyperion

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