Heidi Hamilton-Florczak
Consultant & Facilitator

An energetic consultant with a rich training background, Heidi has helped corporations and organizations achieve superior business results by building engaged, high performing work forces.

Her extensive experience includes delivering and facilitating workshops in presentation skills, leadership development, customer service, team building, business etiquette, conflict resolution, employee engagement, and performance management.

Heidi has worked with NASA, Starbucks, Apple, Salesforce, Raytheon,  LinkedIn, Roche, Amtrak, HSBC Bank, 24 Hour Fitness, Cisco, Marriott, Northrop Grumman, and Warner Bros.

Prior, she was a corporate trainer and instructional designer for Delta Air Lines in customer service, safety, business etiquette, dealing effectively with the media, business writing, and diversity/ADA.

Heidi received a Bachelor of Arts degree from the Pennsylvania State University and a Master of Science degree from Central Michigan University.

Heidi Hamilton-Florczak LSA Global

LSA has been a tremendous asset at my current company and my past company.

As an HR leader, I am always looking for ways to find external resources that can provide impactful leadership and management development expertise. LSA consistently does that for me.

The tools and practices are crisp, business relevant, and easy to apply on the job.

Ken Boehm
VP of Human Resources

The customized Managing Virtual Teams program was extremely valuable for our managers and leaders.

LSA’s fundamental knowledge of our company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams.

Our teams walked away walked away with highly useful insights, practices, and tools. It was excellent.

Debra Martucci
Vice President, Information Technology

LSA’s approach and ability to bring the right leadership and management expertise and approach to eBay has been a great asset.

They really focus on helping us succeed in any way they can and definitely lifted up our leadership and management development capabilities.

Mike Normant
Learning & Development

ebay

What a personal and professional pleasure it has been to partner with LSA. They are truly a strategic partner.

LSA has delivered top notch management development programs and worked with key teams to build the targeted skills they need.

LSA understands our business, our strategic initiatives, and the needs of our customers.  They have been a real blessing for our L&D team.

Jeff Rangel
Director of HR

LSA helped to meet the needs of my teams within a very narrow timeframe.

My team walked away with highly useful management development tools and practices.

Thank you for designing and delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

We turned to LSA to customize and deliver a leadership solution to meet our unique needs.

LSA delivered the exact top quality solution that we wanted. I’d recommend LSA Global to any company looking for a best-in-class management training and consulting partner that always focuses on what matters most to your people AND your business.

Kortney Riddle
HR Manager

I consistently look to LSA Global when we need help.

I can always count on them to do a thorough needs analysis and to put together impactful and well-received leadership programs.

Their proven and outcome-based management development and performance management expertise make them my top-rated learning and development partner.

Stephanie Webb
HR Program Manager

Rambus

I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted partner. They always design and deliver just the right solution and have wonderful facilitators that match your company’s unique culture and style of management. I would highly recommend LSA for high quality learning solutions with true experts who have your best interests at heart.

Maya Paul
HR Director

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling our leaders, managers, and teams to concentrate on driving more business.

Thank you!

Terry Wassman
VP of Human Resources

Understanding and conforming to legal compliance was very important to our company.

LSA’s interactive program for our managers was top-notch. It was tailored to our needs, aligned with our policies, and met all federal and state legal requirements.

I would highly recommend LSA Global.

Kelly Warren, SPHR
Director, HR & Compliance

LSA exceeded all my expectations.

We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of leadership solutions.

We were able to design a highly focused and relevant management training course that fit our unique needs.

Our leaders and managers galvanized as a team and are better prepared for the rigors of a leading their teams in a very competitive and fast-changing market.

Mitch Mandich
CEO

Edify

I had been working with LSA for many years across a few different companies.

Currently, I’m with a company who hadn’t done much new manager training. LSA designed and delivered exactly what we needed at this stage in our life cycle.

Our managers are excited, talking in the halls about the great experience, and applying what they learned.

LSA makes things easy and practical for us.  Thank you!

Phyllis Moracco
HR Director

We have been very pleased with the high quality management development programs that LSA Global has designed and delivered to meet our unique needs.

They have world class facilitators and the knowledge gained by our management team has been put into practice very quickly.

LSA consistently delivers excellent results and receives exceptional feedback.   I highly recommend them to anyone looking to improve management capabilities.

Cindee Van Vleck
Director Human Resources

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

LSA helped us with leadership development by designing a solution to match our unique needs and culture.

It was a huge success. I would highly recommend LSA to help take leaders and managers to the next level.

Karen King, SPHR
Manager, Human Resources

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