Joanne is a leading authority on referral selling — the only business-development strategy proven to convert prospects into clients more than 50 percent of the time. Joanne helps salespeople, sales teams, and sales leaders build their referral networks so they can quickly attract more business, decrease operating costs, and ace out the competition every time.
A captivating speaker and innovative facilitator, helps sales teams leverage the power of referrals so they get meetings at the level that counts to decrease cycle times and increase win rates without cold calling.
She works with clients such as Autodesk, Bank of Marin, California State Automobile Association, Colliers International, Sage and Software.
Joanne has a BA in history from the University of California, Berkeley.
Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial.
We recently implemented customized Management Development Programs designed to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. It has had the greatest impact.
I would recommend LSA to any company that’s looking for a trusted training and development partner to take their leaders and managers to the next level.
Director of Human Resources
LSA’s customized Effective Presentation Skills program has helped us elevate our presentation skills to the next level. I personally now have a much greater self-awareness of my presentation skills and can leverage my strengths while working to improve upon other areas.
I definitely recommend LSA Global to anyone for whom presentations are an integral part of their job.
Senior Marketing Manager
LSA helped to meet the needs of my teams within a very narrow timeframe.
My team walked away with highly useful management development tools and practices.
Thank you for designing and delivering the right solution for our specific needs.
Director, Software Engineering, EPG
Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.
Vice President of Human Resources
I continue to be impressed by the level of leadership development training and management expertise and quality of advice and facilitation that LSA has to offer.
What a smart and client-centric group of great people who really know how to help assess and develop high performing leaders.
We have worked with LSA Global for our learning and development needs and have always had great success.
They helped us recently with targeted and customized Management Training Workshops to fit our unique situation, and they were fantastic.
I highly recommend LSA to anyone that is attempting to help take their leadership and management talent to the next level.
HR Manager, BU Radiology Informatics
Thank you to LSA Global for their partnership and support in helping us to design and roll-out highly needed and valuable leadership and management development programs that fit our unique situation.
I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight.
We look forward to partnering with them for a long time to develop our managers and leaders.
VP Human Resources
In the Next Generation Management Training Programs, I was trained with practical and relevant skills and tools that have made me and my team more productive, motivated, and successful at collaborating with each other and other departments.
Firmware Engineering Supervisor
LSA has been a tremendous asset at my current company and my past company.
The tools and practices are crisp, business relevant, and easy to apply on the job.
VP of Human Resources
We have been very pleased with the high quality management development programs that LSA Global has designed and delivered to meet our unique needs.
They have world class facilitators and the knowledge gained by our management team has been put into practice very quickly.
LSA consistently delivers excellent results and receives exceptional feedback. I highly recommend them to anyone looking to improve management capabilities.
Cindee Van Vleck
Director Human Resources
I’ve been associated with LSA for the last 8 years and have found them to be extremely professional and client-focused.
They are always well prepared and have definitely done a considerable amount of pre-work in order to customize to our unique culture and goals.
Human Resource Manager
I appreciate that each management development program is preceded by a thorough training needs assessment of the participants that informs a design to fit the specific parameters and needs of the group.
The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course.
Courses can be delivered in-person or virtually.
Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.
Frank J. Kuypers
Business Development Manager
We gave LSA a very short deadline to customize an important management training program to meet our unique requirements.
Their facilitator was excellent, an expert in the subject matter, and very credible with our teams.
The targeted design provided practical and valuable information and skills that our managers truly needed.
I highly recommend LSA Global, particularly in the area of management training.
Julaine K. Souza
Senior Vice President
I consistently look to LSA Global when we need help.
I can always count on them to do a thorough needs analysis and to put together impactful and well-received leadership programs.
HR Program Manager
LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”
They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.
Senior Director, Training & Development
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