Michelle heads LSA’s Logistics and Customer Service Department and is responsible for ensuring the smooth delivery for all of LSA’s projects and programs domestically and internationally.
Michelle has over 15 years of experience in training and development, specializing in leadership development, performance management and organizational coaching. Her strengths include customer focus, organization, time management, and following up to ensure all deadlines are met. Her expertise in working with all levels of employees makes her a knowledgeable and versatile partner.
She is also the steward of our corporate value of “We are accountable and take responsibility” which is characterized by doing what we say we will do, clarifying and managing expectations as soon as possible and cleaning up after our own messes whenever possible.
Before joining the LSA Global team, Michelle was an Executive Assistant responsible for client deliverables and customer service.
Michelle enjoys traveling with her husband, cheering at her daughter’s volleyball games, and trying new restaurants with friends.
LSA understands our business, has deep expertise in content areas, and customizes their approach to deliver great results.
The facilitator was extremely knowledgeable about working virtually across cultures. The passion, practices, and tools made the session interesting, fun, and highly valuable.
I highly recommend LSA Global to any company that has global partners or offices.
Human Resources Business Partner
We recently partnered with LSA Global to offer our Supervisors and Managers a customized and experiential management training program.
Everyone said it was by far the best management training program they had ever attended.
The content was rich and highly interactive, and the case studies were highly relevant to our unique situation.
Each participant walked away much better equipped to lead their teams. Thank you LSA!
Director of Human Resources
The customized Managing Virtual Teams program was extremely valuable for our managers and leaders.
LSA’s fundamental knowledge of our company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams.
Our teams walked away walked away with highly useful insights, practices, and tools. It was excellent.
Vice President, Information Technology
Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.
Vice President of Human Resources
For our go to training outsourcing partner, LSA provides exactly what we want and need – which is not an easy task.
Director, Organizational Excellence & Development
I consistently look to LSA Global when we need help.
I can always count on them to do a thorough needs analysis and to put together impactful and well-received leadership programs.
HR Program Manager
I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted partner. They always design and deliver just the right solution and have wonderful facilitators that match your company’s unique culture and style of management. I would highly recommend LSA for high quality learning solutions with true experts who have your best interests at heart.
In the Next Generation Management Training Programs, I was trained with practical and relevant skills and tools that have made me and my team more productive, motivated, and successful at collaborating with each other and other departments.
Firmware Engineering Supervisor
We gave LSA a very short deadline to customize an important management training program to meet our unique requirements.
Their facilitator was excellent, an expert in the subject matter, and very credible with our teams.
The targeted design provided practical and valuable information and skills that our managers truly needed.
I highly recommend LSA Global, particularly in the area of management training.
Julaine K. Souza
Senior Vice President
LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling our leaders, managers, and teams to concentrate on driving more business.
VP of Human Resources
LSA’s customized Effective Presentation Skills program has helped us elevate our presentation skills to the next level. I personally now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas.
I definitely recommend LSA Global to anyone for whom business or sales presentations are an integral part of their job.
Senior Marketing Manager
We engaged LSA to design and deliver a 6-month custom executive coaching program to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward.
Even with the high expectations of our senior people, LSA has completely exceeded our expectations. You can’t go wrong with LSA.
Senior HR Manager - Staffing, Training, & Development
We consider LSA our true business partner.
I recommend them to anyone looking for a practical approach to drive true business and people results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
Thank you to LSA Global for their partnership and support in helping us to design and roll-out highly needed and valuable leadership and management development programs that fit our unique situation.
I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight.
We look forward to partnering with them for a long time to develop our managers and leaders.
VP Human Resources
We turned to LSA to customize and deliver a leadership solution to meet our unique needs.
LSA delivered the exact top quality solution that we wanted. I’d recommend LSA Global to any company looking for a best-in-class management training and consulting partner that always focuses on what matters most to your people AND your business.
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