Having been with LSA since its inception in a variety of roles including sales account manager, Laurie now provides customer, sales, marketing, and research support to ensure that we stay at the forefront of our industry. She is responsible for researching and composing industry articles, ensuring the consistency, accuracy, simplicity, and brand alignment of key internal and external documentation, and contributing as an integral member of the LSA team to help our clients to succeed.
Laurie is valued for her outstanding ability to ground the team in what matters most and for providing a consistent voice of reason during times of chaos.
She has a Bachelor of Arts (BA) degree in French Literature from Wellesley College and has co-authored a book on grand-parenting that is now in its second printing .
A key to performance improvement is cultivating the proper type of motivation.
Since the performance management training, I have been much more focused on identifying and discussing how our actions in Engineering create value to IGT’s success.
The feedback has been very positive, the group appears to be more accountable for their actions, and victim loop reactions are less frequent. Thank you!
Mechanical, HW Engineering Director
We turned to LSA to help us custom design and deliver a management development solution to help drive performance. They have done an excellent job diagnosing the business situation, designing a leadership approach that fits our culture, and delivering a first class solution with the support systems necessary to make a real difference.
I recommend LSA Global to anyone looking for real results.
VP Human Resources
I’ve been associated with LSA for the last 8 years and have found them to be extremely professional and client-focused.
They are always well prepared and have definitely done a considerable amount of pre-work in order to customize to our unique culture and goals.
Human Resource Manager
We partnered with LSA Global to help us invest in our people. LSA custom designed an impactful management curriculum to help upskill our key managers and leaders.
We consider LSA to be our trusted learning and development partner and a valued extension of our team as we rapidly scale. Thank you LSA!
SVP Human Resources
We contacted LSA to help us design and deliver customized management development programs. LSA worked with us to meet our exact needs. We started at the top with our executive team. It was such a great success that we rolled it out company-wide. We look forward to a long-term partnership with LSA Global and their team of experts.
Barry L. Byrd, SPHR
Human Resources Manager
I appreciate that each management development program is preceded by a thorough training needs assessment of the participants that informs a design to fit the specific parameters and needs of the group.
The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course.
Courses can be delivered in-person or virtually.
Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.
Frank J. Kuypers
Business Development Manager
What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent in a practical and results-driven manner.
Thank you LSA!
Director, HR Business Partner
We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They were very flexible in meeting our specific needs.
LSA exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA to anyone looking for a true business partner.
Director, Human Resources
For our go to training outsourcing partner, LSA provides exactly what we want and need – which is not an easy task.
Director, Organizational Excellence & Development
Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial.
We recently implemented customized Management Development Programs designed to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. It has had the greatest impact.
I would recommend LSA to any company that’s looking for a trusted training and development partner to take their leaders and managers to the next level.
Director of Human Resources
LSA is an instrumental training outsourcing partner helping us to build leadership and management capacity while strategically investing in our people.
LSA’s flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans and talent management strategies.
Their ability to custom design, deliver, and evaluate high impact Management Training Programs has been excellent. They are true business partners and a pleasure to work with.
Margaret M. Mader
Vice President, Human Resources
Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.
Vice President of Human Resources
LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”
They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.
Senior Director, Training & Development
LSA’s customized Effective Presentation Skills program has helped us elevate our presentation skills to the next level. I personally now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas.
I definitely recommend LSA Global to anyone for whom business or sales presentations are an integral part of their job.
Senior Marketing Manager
Our relationship with LSA is extremely valuable.
We worked closely with LSA to customize critical Management Training Programs to meet our unique business needs.
I’d recommend LSA to any company looking for first class and high quality leadership and management training assessment, design, delivery, and follow-through.
Vice President of Human Resources
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