Rick provides corporate and public sector training, instructor certification, keynote presentations, executive coaching, and applied behavioral sciences consulting to enhance performance and organizational results.
He believes that the Interpersonal Dimension of Influence is vital — especially the Strategic Dimension of Influence related to navigating and mastering organizational politics and power dynamics.
Rick’s key clients include American Express, Apple Computer, Avon Products, Autodesk, Best Buy, Caremark, Charles Schwab, Chase Manhattan, Credit Suisse, Deutsche Bank, Discover Financial, Gap Inc., Genentech, Hertz, Kinko’s, MCI WorldCom, Mitsubishi, Pfizer, The Prudential, Time Warner, Tyco, and Wellpoint.
Rick holds a Ph.D. in Counseling and Management at the University of Arizona, received his M.A. in School Psychology from St. Lawrence University, and his B.A. in Psychology from Case Western Reserve. He’s taught graduate and undergraduate courses for the University of Bridgeport, College of Saint Rose and the University of Arizona.
He resides in Mill Valley, CA.
I highly recommend LSA Global to anyone who is looking to improve individual and organizational effectiveness through highly customized and top quality leadership and management training programs.
LSA’s broad range of expertise is a wonderful resource.
VP of Human Resources
Understanding and conforming to legal compliance was very important to our company.
LSA’s interactive program for our managers was top-notch. It was tailored to our needs, aligned with our policies, and met all federal and state legal requirements.
I would highly recommend LSA Global.
Kelly Warren, SPHR
Director, HR & Compliance
I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted partner. They always design and deliver just the right solution and have wonderful facilitators that match your company’s unique culture and style of management. I would highly recommend LSA for high quality learning solutions with true experts who have your best interests at heart.
LSA helped to meet the needs of my teams within a very narrow timeframe.
My team walked away with highly useful management development tools and practices.
Thank you for designing and delivering the right solution for our specific needs.
Director, Software Engineering, EPG
LSA’s approach and ability to bring the right leadership and management expertise and approach to eBay has been a great asset.
They really focus on helping us succeed in any way they can and definitely lifted up our leadership and management development capabilities.
Learning & Development
I appreciate that each management development program is preceded by a thorough training needs assessment of the participants that informs a design to fit the specific parameters and needs of the group.
The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course.
Courses can be delivered in-person or virtually.
Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.
Frank J. Kuypers
Business Development Manager
I had been working with LSA for many years across a few different companies.
Currently, I’m with a company who hadn’t done much new manager training. LSA designed and delivered exactly what we needed at this stage in our life cycle.
Our managers are excited, talking in the halls about the great experience, and applying what they learned.
LSA makes things easy and practical for us. Thank you!
We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They were very flexible in meeting our specific needs.
LSA exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA to anyone looking for a true business partner.
Director, Human Resources
We turned to LSA to customize and deliver a leadership solution to meet our unique needs.
LSA delivered the exact top quality solution that we wanted. I’d recommend LSA Global to any company looking for a best-in-class management training and consulting partner that always focuses on what matters most to your people AND your business.
LSA exceeded all my expectations.
We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of leadership solutions.
We were able to design a highly focused and relevant management training course that fit our unique needs.
Our leaders and managers galvanized as a team and are better prepared for the rigors of a leading their teams in a very competitive and fast-changing market.
What a personal and professional pleasure it has been to partner with LSA. They are truly a strategic partner.
LSA has delivered top notch management development programs and worked with key teams to build the targeted skills they need.
LSA understands our business, our strategic initiatives, and the needs of our customers. They have been a real blessing for our L&D team.
Director of HR
LSA custom designed a key management development solution for our Client Partner Teams on both coasts that aligned with our business priorities and organizational culture.
I’d recommend LSA to any company looking for a first class training and consulting partner that truly makes a behavior and performance impact.
Chief People Officer
For our go to training outsourcing partner, LSA provides exactly what we want and need – which is not an easy task.
Director, Organizational Excellence & Development
We have been able to utilize LSA’s extensive expertise to leverage our investment in employee development.
The result has been the cost effective and highly effective delivery of high quality management training programs.
Vice President, Human Resources
What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.
Their leadership, management, and sales expertise has been invaluable. They think strategically and provide a results driven plan – not just a temporary fix.
They are great to work with, and even more importantly, they “get it!”
Director of Merchandising
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