Rick provides corporate and public sector training, instructor certification, keynote presentations, executive coaching, and applied behavioral sciences consulting to enhance performance and organizational results.
He believes that the Interpersonal Dimension of Influence is vital — especially the Strategic Dimension of Influence related to navigating and mastering organizational politics and power dynamics.
Rick’s key clients include American Express, Apple Computer, Avon Products, Autodesk, Best Buy, Caremark, Charles Schwab, Chase Manhattan, Credit Suisse, Deutsche Bank, Discover Financial, Gap Inc., Genentech, Hertz, Kinko’s, MCI WorldCom, Mitsubishi, Pfizer, The Prudential, Time Warner, Tyco, and Wellpoint.
Rick holds a Ph.D. in Counseling and Management at the University of Arizona, received his M.A. in School Psychology from St. Lawrence University, and his B.A. in Psychology from Case Western Reserve. He’s taught graduate and undergraduate courses for the University of Bridgeport, College of Saint Rose and the University of Arizona.
He resides in Mill Valley, CA.
LSA has been a tremendous asset at my current company and my past company.
As an HR leader, I am always looking for ways to find external resources that can provide impactful leadership and management development expertise. LSA consistently does that for me.
The tools and practices are crisp, business relevant, and easy to apply on the job.
VP of Human Resources
LSA’s approach and ability to bring the right leadership and management expertise and approach to eBay has been a great asset.
They really focus on helping us succeed in any way they can and definitely lifted up our leadership and management development capabilities.
Learning & Development
Our relationship with LSA is extremely valuable.
We worked closely with LSA to customize critical Management Training Programs to meet our unique business needs.
I’d recommend LSA to any company looking for first class and high quality leadership and management training assessment, design, delivery, and follow-through.
Vice President of Human Resources
I consistently look to LSA Global when we need help.
I can always count on them to do a thorough needs analysis and to put together impactful and well-received leadership programs.
Their proven and outcome-based management development and performance management expertise make them my top-rated learning and development partner.
HR Program Manager
We have worked with LSA Global for our learning and development needs and have always had great success.
They helped us recently with targeted and customized Management Training Workshops to fit our unique situation, and they were fantastic.
I highly recommend LSA to anyone that is attempting to help take their leadership and management talent to the next level.
HR Manager, BU Radiology Informatics
LSA’s customized Effective Presentation Skills program has helped us elevate our presentation skills to the next level. I personally now have a much greater self-awareness of my presentation skills and can leverage my strengths while working to improve upon other areas.
I definitely recommend LSA Global to anyone for whom presentations are an integral part of their job.
Senior Marketing Manager
Understanding and conforming to legal compliance was very important to our company.
LSA’s interactive program for our managers was top-notch. It was tailored to our needs, aligned with our policies, and met all federal and state legal requirements.
I would highly recommend LSA Global.
Kelly Warren, SPHR
Director, HR & Compliance
I continue to be impressed by the depth and breadth of LSA’s expertise in leadership development, and management development.
What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent in a practical and results-driven manner.
Thank you LSA!
Director, HR Business Partner
I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise we needed to get the job done.
Director, Business Planning & Analysis
Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere thanks, and it extends to all the folks who made our customized management development programs such a great success.
Workforce Planning Bureau
For our go to training outsourcing partner, LSA provides exactly what we want and need – which is not an easy task.
As always, they design and deliver outstanding leadership development results and high quality management training programs that totally align with our unique business and talent strategies!
Director, Organizational Excellence & Development
What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.
Their leadership, management, and sales expertise has been invaluable. They think strategically and provide a results driven plan – not just a temporary fix.
They are great to work with, and even more importantly, they “get it!”
Director of Merchandising
LSA exceeded all my expectations.
We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of leadership solutions.
We were able to design a highly focused and relevant management training course that fit our unique needs.
Our leaders and managers galvanized as a team and are better prepared for the rigors of a leading their teams in a very competitive and fast-changing market.
We consider LSA our true business partner.
From Strategic Facilitation and Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions that make an impact.
I recommend them to anyone looking for a practical approach to drive true business and people results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted partner. They always design and deliver just the right solution and have wonderful facilitators that match your company’s unique culture and style of management. I would highly recommend LSA for high quality learning solutions with true experts who have your best interests at heart.
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