Diana has over 20 years of experience across all aspects of learning and development including creating and facilitating virtual, online, and classroom training, designing training and leadership programs, leadership coaching, and leading project teams.
She is a dynamic training specialist and certified leadership coach with a strong passion for developing and inspiring the talents of others. A natural motivator, Diana is excellent at building strong partnerships with her clients, and helping organizations and individuals achieve their learning goals and optimize performance.
She specializes in training delivery and facilitation, leadership and personal coaching, creating organization-wide training programs, communications and public speaking training and coaching, facilitating new hire orientation programs, content development, designing and implementing management and leadership development programs, and working with women in business and leadership.
Diana was the Talent and Development Manager for AT&T Information Services, where she designed and launched programs focused on building a culture of excellence.
Diana holds a BA in Social Sciences from Cal Poly San Luis Obispo and an MBA from San Diego State.
We engaged LSA to design and deliver a 6-month custom executive coaching program to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward.
Even with the high expectations of our senior people, LSA has completely exceeded our expectations. You can’t go wrong with LSA.
Senior HR Manager - Staffing, Training, & Development
We consider LSA our true business partner.
I recommend them to anyone looking for a practical approach to drive true business and people results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
I consistently look to LSA Global when we need help.
I can always count on them to do a thorough needs analysis and to put together impactful and well-received leadership programs.
HR Program Manager
Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.
Vice President of Human Resources
LSA’s approach and ability to bring the right leadership and management expertise and approach to eBay has been a great asset.
They really focus on helping us succeed in any way they can and definitely lifted up our leadership and management development capabilities.
Learning & Development
Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere thanks, and it extends to all the folks who made our customized management development programs such a great success.
Workforce Planning Bureau
We have worked with LSA Global for our learning and development needs and have always had great success.
They helped us recently with targeted and customized Management Training Workshops to fit our unique situation, and they were fantastic.
I highly recommend LSA to anyone that is attempting to help take their leadership and management talent to the next level.
HR Manager, BU Radiology Informatics
I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise we needed to get the job done.
Director, Business Planning & Analysis
What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.
Their leadership, management, and sales expertise has been invaluable. They think strategically and provide a results driven plan – not just a temporary fix.
They are great to work with, and even more importantly, they “get it!”
Director of Merchandising
We contacted LSA to help us design and deliver customized management development programs. LSA worked with us to meet our exact needs. We started at the top with our executive team. It was such a great success that we rolled it out company-wide. We look forward to a long-term partnership with LSA Global and their team of experts.
Barry L. Byrd, SPHR
Human Resources Manager
The customized Managing Virtual Teams program was extremely valuable for our managers and leaders.
LSA’s fundamental knowledge of our company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams.
Our teams walked away walked away with highly useful insights, practices, and tools. It was excellent.
Vice President, Information Technology
I had been working with LSA for many years across a few different companies.
Currently, I’m with a company who hadn’t done much new manager training. LSA designed and delivered exactly what we needed at this stage in our life cycle.
Our managers are excited, talking in the halls about the great experience, and applying what they learned.
LSA makes things easy and practical for us. Thank you!
The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.
Firmware Engineering Manager
LSA exceeded all my expectations.
We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of leadership solutions.
We were able to design a highly focused and relevant management training course that fit our unique needs.
Our leaders and managers galvanized as a team and are better prepared for the rigors of a leading their teams in a very competitive and fast-changing market.
LSA is an instrumental training outsourcing partner helping us to build leadership and management capacity while strategically investing in our people.
LSA’s flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans and talent management strategies.
Their ability to custom design, deliver, and evaluate high impact Management Training Programs has been excellent. They are true business partners and a pleasure to work with.
Margaret M. Mader
Vice President, Human Resources
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