Jane has more than 20 years’ experience in skillfully designing and delivering high quality and impactful customer learning experiences.
Her passion and “in the trenches” perspective from having been an operations leader in both service and sales environments enables her to create relevant, client-centric, and engaging learning solutions.
He has led a customer care and inside operations team, created, hired, and managed training and supervisory teams responsible for designing, developing, and implementing learning experiences, designed, developed, and implemented coaching models and leadership training, and designed a variety of blended learning experiences in service, sales, and support environments.
She has also taught business communications as an adjunct professor.
She received an M.Ed. in Training and Development from the University of Minnesota and a BS in Speech Communications: Radio/TV from Southwest Minnesota State University.
LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling our leaders, managers, and teams to concentrate on driving more business.
VP of Human Resources
We have worked with LSA Global for our learning and development needs and have always had great success.
They helped us recently with targeted and customized Management Training Workshops to fit our unique situation, and they were fantastic.
I highly recommend LSA to anyone that is attempting to help take their leadership and management talent to the next level.
HR Manager, BU Radiology Informatics
We engaged LSA to design and deliver a 6-month custom executive coaching program to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward.
Even with the high expectations of our senior people, LSA has completely exceeded our expectations. You can’t go wrong with LSA.
Senior HR Manager - Staffing, Training, & Development
Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere thanks, and it extends to all the folks who made our customized management development programs such a great success.
Workforce Planning Bureau
What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.
Their leadership, management, and sales expertise has been invaluable. They think strategically and provide a results driven plan – not just a temporary fix.
They are great to work with, and even more importantly, they “get it!”
Director of Merchandising
I consistently look to LSA Global when we need help.
I can always count on them to do a thorough needs analysis and to put together impactful and well-received leadership programs.
HR Program Manager
Our company engaged LSA to do a specialized business presentation skills and a “train the trainer” program.
They outdid our exceptionally high standards.
The upfront work to interview key members and customize everything to our unique situation made all the difference. Thanks to everyone!
Chief Financial Officer
We consider LSA our true business partner.
I recommend them to anyone looking for a practical approach to drive true business and people results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
We partnered with LSA Global to help us invest in our people. LSA custom designed an impactful management curriculum to help upskill our key managers and leaders.
We consider LSA to be our trusted learning and development partner and a valued extension of our team as we rapidly scale. Thank you LSA!
SVP Human Resources
I appreciate that each management development program is preceded by a thorough training needs assessment of the participants that informs a design to fit the specific parameters and needs of the group.
The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course.
Courses can be delivered in-person or virtually.
Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.
Frank J. Kuypers
Business Development Manager
We have been very pleased with the high quality management development programs that LSA Global has designed and delivered to meet our unique needs.
They have world class facilitators and the knowledge gained by our management team has been put into practice very quickly.
LSA consistently delivers excellent results and receives exceptional feedback. I highly recommend them to anyone looking to improve management capabilities.
Cindee Van Vleck
Director Human Resources
Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.
Vice President of Human Resources
We gave LSA a very short deadline to customize an important management training program to meet our unique requirements.
Their facilitator was excellent, an expert in the subject matter, and very credible with our teams.
The targeted design provided practical and valuable information and skills that our managers truly needed.
I highly recommend LSA Global, particularly in the area of management training.
Julaine K. Souza
Senior Vice President
LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”
They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.
Senior Director, Training & Development
I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise we needed to get the job done.
Director, Business Planning & Analysis
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