Keith is a seasoned, solutions-driven leader with more than twenty-five years of change experience transforming underperforming or stagnant environments by spearheading innovative, revenue-accelerating process improvements and strategic programs.
He is a visionary change agent that inspires exceptional employee performance. His engaging, persuasive communication style builds trust-based relationships as he designs and facilitates change workshops and simulations.
Previously, Keith spent over 20 years as a consultant and Regional Vice President at TD Bank.
Keith holds an MBA from Dalhousie University, a BA from Trent University and is a Fellow of the Institute of Canadian Bankers.
LSA’s approach and ability to bring the right leadership and management expertise and approach to eBay has been a great asset.
They really focus on helping us succeed in any way they can and definitely lifted up our leadership and management development capabilities.
Learning & Development
We gave LSA a very short deadline to customize an important management training program to meet our unique requirements.
Their facilitator was excellent, an expert in the subject matter, and very credible with our teams.
The targeted design provided practical and valuable information and skills that our managers truly needed.
I highly recommend LSA Global, particularly in the area of management training.
Julaine K. Souza
Senior Vice President
What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent in a practical and results-driven manner.
Thank you LSA!
Director, HR Business Partner
LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”
They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.
Senior Director, Training & Development
Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives.
We were very pleased with the results from working with LSA Global to design and facilitate a custom management training program for our events management team focused on decision making and delegation.
LSA demonstrated responsiveness, flexibility, and a highly innovative approach to working with us.
Senior Manager, HR Destiny Sales Region
LSA custom designed a key management development solution for our Client Partner Teams on both coasts that aligned with our business priorities and organizational culture.
I’d recommend LSA to any company looking for a first class training and consulting partner that truly makes a behavior and performance impact.
Chief People Officer
What a personal and professional pleasure it has been to partner with LSA. They are truly a strategic partner.
LSA has delivered top notch management development programs and worked with key teams to build the targeted skills they need.
LSA understands our business, our strategic initiatives, and the needs of our customers. They have been a real blessing for our L&D team.
Director of HR
We turned to LSA to help us custom design and deliver a management development solution to help drive performance. They have done an excellent job diagnosing the business situation, designing a leadership approach that fits our culture, and delivering a first class solution with the support systems necessary to make a real difference.
I recommend LSA Global to anyone looking for real results.
VP Human Resources
We consider LSA Global the top outsourced learning and development partner.
I would highly recommend LSA to any company wanting to deliver high quality and practical learning solutions for their leaders and managers.
Vice President Human Resources
Thank you to LSA Global for their partnership and support in helping us to design and roll-out highly needed and valuable leadership and management development programs that fit our unique situation.
I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight.
We look forward to partnering with them for a long time to develop our managers and leaders.
VP Human Resources
We consider LSA our true business partner.
I recommend them to anyone looking for a practical approach to drive true business and people results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise we needed to get the job done.
Director, Business Planning & Analysis
LSA is an instrumental training outsourcing partner helping us to build leadership and management capacity while strategically investing in our people.
LSA’s flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans and talent management strategies.
Their ability to custom design, deliver, and evaluate high impact Management Training Programs has been excellent. They are true business partners and a pleasure to work with.
Margaret M. Mader
Vice President, Human Resources
Our relationship with LSA is extremely valuable.
We worked closely with LSA to customize critical Management Training Programs to meet our unique business needs.
I’d recommend LSA to any company looking for first class and high quality leadership and management training assessment, design, delivery, and follow-through.
Vice President of Human Resources
We have worked with LSA Global for our learning and development needs and have always had great success.
They helped us recently with targeted and customized Management Training Workshops to fit our unique situation, and they were fantastic.
I highly recommend LSA to anyone that is attempting to help take their leadership and management talent to the next level.
HR Manager, BU Radiology Informatics
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