Maggie is a proven Leadership Development Consultant and Human Resources professional with deep expertise creating executive talent programs and succession plans through a customer-centric and consultative approach with her key stakeholders. She thrives at coaching people to reach their full potential.
She began her career at GE where she graduated from the GE Human Resources Leadership Program, held multiple positions of increasing scope including P&L experience, led global HR strategy implementations, and drove significant cultural change during an acquisition.
She later led the HR function for the YMCA with over 4000 employees and 24 sites. She created core HR processes and managed the significant cultural change associated with integrating new HR processes within the organization.
Maggie most recently led TIAA’s Executive Leadership Development and Coaching Practice where she developed and managed top talent leadership programs for high potential strategic and mid-level leaders across multiple levels of the organization.
Maggie earned her SHRM-SCP from SHRM and SPHR from HRCI and is ICF certified in Performance Coaching. She is also certified in various assessments including the Bates Executive Presence (ExPI), Emotional Quotient Inventory (EQ-I 2.0), MBTI, StrengthFinders, and Zenger Folkman Extraordinary Leader 360 assessment.
Maggie holds a Bachelor’s of Science Degree in Business from University of North Carolina Wilmington where she graduated Magna Cum Laude and an MBA from James Madison University where she graduated in the top 5% of her class.
We engaged LSA to design and deliver a 6-month custom executive coaching program to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward.
Even with the high expectations of our senior people, LSA has completely exceeded our expectations. You can’t go wrong with LSA.
Senior HR Manager - Staffing, Training, & Development
We recently partnered with LSA Global to offer our Supervisors and Managers a customized and experiential management training program.
Everyone said it was by far the best management training program they had ever attended.
The content was rich and highly interactive, and the case studies were highly relevant to our unique situation.
Each participant walked away much better equipped to lead their teams. Thank you LSA!
Director of Human Resources
LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”
They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.
Senior Director, Training & Development
I consistently look to LSA Global when we need help.
I can always count on them to do a thorough needs analysis and to put together impactful and well-received leadership programs.
HR Program Manager
Our company engaged LSA to do a specialized business presentation skills and a “train the trainer” program.
They outdid our exceptionally high standards.
The upfront work to interview key members and customize everything to our unique situation made all the difference. Thanks to everyone!
Chief Financial Officer
LSA has become the gold standard for team building and management training programs at Genomic Health!
I have not found companies that come close to their level of customization, impact, expertise, and experience.
Director of Human Resources
For our go to training outsourcing partner, LSA provides exactly what we want and need – which is not an easy task.
Director, Organizational Excellence & Development
We consider LSA our true business partner.
I recommend them to anyone looking for a practical approach to drive true business and people results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise we needed to get the job done.
Director, Business Planning & Analysis
What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.
Their leadership, management, and sales expertise has been invaluable. They think strategically and provide a results driven plan – not just a temporary fix.
They are great to work with, and even more importantly, they “get it!”
Director of Merchandising
We have been very pleased with the high quality management development programs that LSA Global has designed and delivered to meet our unique needs.
They have world class facilitators and the knowledge gained by our management team has been put into practice very quickly.
LSA consistently delivers excellent results and receives exceptional feedback. I highly recommend them to anyone looking to improve management capabilities.
Cindee Van Vleck
Director Human Resources
I had been working with LSA for many years across a few different companies.
Currently, I’m with a company who hadn’t done much new manager training. LSA designed and delivered exactly what we needed at this stage in our life cycle.
Our managers are excited, talking in the halls about the great experience, and applying what they learned.
LSA makes things easy and practical for us. Thank you!
They have done an excellent job diagnosing the business situation, designing an approach that fits our unique culture, and delivering first class solutions. Thank you!
VP Human Resources
LSA helped us with leadership development by designing a solution to match our unique needs and culture.
It was a huge success. I would highly recommend LSA to help take leaders and managers to the next level.
Karen King, SPHR
Manager, Human Resources
We contacted LSA to help us design and deliver customized management development programs. LSA worked with us to meet our exact needs. We started at the top with our executive team. It was such a great success that we rolled it out company-wide. We look forward to a long-term partnership with LSA Global and their team of experts.
Barry L. Byrd, SPHR
Human Resources Manager
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