LSA Global was founded in 1995 by Sally Ewald as Learning Solutions Alliance. An "Associate of the Decade Award" winner with more than 25 years experience in the learning industry, Sally faced a serious problem.
On the one hand, her clients wanted to keep working with her and were asking for more. On the other hand, she was running out of quality solutions. Sally knew her clients’ business and had great client relationships, but she felt increasingly limited by the solutions she had to offer. She would not serve her clients with second-tier solutions; she needed to find a way to expand her toolbox.
To solve the problem, Sally went straight to the experts. She held a focus group with key clients and industry thought leaders to ask what they wanted. Their message was loud and clear. They wanted a single point of contact they could trust so they could extend their reach and:
That key meeting and its message became the foundation upon which LSA Global was created in 1995. Since then, we have served over 500 clients using over 1,500 vetted and certified experts to align our clients’ culture and talent with their strategy.
In 2011, LSA acquired Changeworks Global, a leading San Francisco-based management consulting firm focused on cutting edge strategic change, creating high performance cultures, and developing leaders. The acquisition has allowed LSA to deepen our change and culture capabilities related to strategy execution and behavior change.
Today we move business and people metrics that our clients care most about by:
expert guidance and leverage to avoid the culture and talent mistakes that keep so many great strategies from becoming a reality
business executives and strategic HR leaders of fast growing, performance-driven high tech, life sciences and professional services firms that differentiate themselves through people
are stretched thin and are facing a culture/talent inflection point that is putting current and future business execution at risk
niche training and consulting organizations
are focused on larger companies and are limited by their own narrow and proprietary solutions – and therefore are unable to build truly integrated solutions or deliver the best for the client in both the short- and long-term.
We believe that a company’s values are a critical component to creating and sustaining a high performance culture.
Our values represent the core beliefs that we collectively stand for. They drive our behaviors and decisions. At LSA we have five central values:
This means being open-minded, informal and easygoing, liking to laugh, being playful and having fun. If we were a dog, we would be a retriever.
People (we call them jerks) who do not live this value get in unconstructive arguments, become defensive and attack others personally.
This means making a measurable impact on our client’s business, ensuring clients succeed positionally and professionally, helping clients with what they need, not just what they want and not chasing money, fame or ego. If we were an online retailer, we’d be Zappos.
People (we call them takers) who do not live this value sell “stuff” to clients without focusing on measurably impacting the client’s business.
This means being resourceful, taking the initiative, exploring possibilities and being tenacious. If we were in a race, we would be in the Tough Mudder.
People (we call them slackers) who do not live this value are too lazy to try figure it out on their own and let problems fester without effectively resolving them.
This means we do what we say we will do, we clarify and manage expectations as soon as possible and, whenever possible, we clean up our own messes.
People (we call them troublemakers) who do not live this value have “gossipy hallway conversations” instead of 1×1 meetings to resolve issues, do not finish projects/tasks on time, fail to set or manage expectations early and often resort to pointing fingers or blaming others.
This means we are co-owners of the company, not renters, with a deep sense of pride in what we are building, we go above and beyond, and we believe that when the company succeeds, we all succeed; and when the company sacrifices, we all sacrifice. If we were a Bar, we’d be Cheers.
People (we call them renters) who do not live this value put themselves above the team, do not give it their “all” and are just punching the clock and trying to get through the day.
LSA’s 1,500+ niche experts provide our clients with unequaled access to consulting, coaching and training expertise and best practices in the areas of sales, leadership, management, customer service and project management. Our teams have “been there and done that.” Our success is measured by the success of our clients.
Tris is responsible for the overall strategic direction and management of the company and client services. He has over 25 years of consulting and management experience. Other than family, skiing, and mountain biking, Tris’ passion is creating and implementing impactful solutions for clients that align their culture and talent with their most important strategic initiatives.
Prior to joining LSA Global, he served as Vice President of Organizational Strategies at Proxicom, an e-business consulting and development company, where he ran Human Resources, Organizational Development, Recruiting, Training, and Internal Communications when the company grew from 50 employees to over 2,500 employees in three years and went public.
Previously he served as Chairman of the National Outward Bound Professional Committee and Director of Outward Bound Professional for the West Coast where he ran the corporate leadership training and consulting division for Fortune 1000 Corporations.
Prior to Outward Bound, Tris was a Manager for Andersen Consulting (now Accenture) and Arthur Andersen’s Business Consulting Practice. At Andersen, he focused on Strategic Planning, Business Process Re-engineering, Change Management, and System Implementations for Fortune 1000 Corporations.
He is a frequent keynote speaker and earned a BS degree from the University of California at Berkeley in Finance and Marketing. He is also the steward of our corporate value of “We are client-centric and make a difference in the client’s business” which is characterized by making a measurable impact on our client’s business, ensuring clients succeed positionally and professionally, helping the client with what they need, not just what they want and not chasing money, fame or ego.
He currently serves on the Boards of Outward Bound California, ASTD Sales Enablement, the Chief Learning Office Business Intelligence Board and AARM – Advertising Audit & Risk Management. Tris also raises money to fund cancer research through mountain bike racing with the Debshred Foundation. Tris is a volunteer National Ski Patrol at Squaw Valley/Alpine Meadows in Tahoe, CA and is Certified in Outdoor Emergency Care.
Tris is responsible for the overall strategic direction and management of the company and client services. He has over 20 years of consulting and management experience…
Based in Raleigh, North Carolina, Anne is in charge of Client Solutions for LSA Global. She also runs our Sales and Services practices and has a rich history of partnering with senior level executives in the development of their corporate strategies, sales, and service initiatives. She has an extensive background in helping organizations to develop business plans, diagnose operational gaps, and implement results-oriented sales and service cultures. Ms. Slough has both a breadth and depth of experience in establishing and growing high-performing teams.
Her experience spans from developing enterprise strategies, establishing recruiting and selection procedures, creating and implementing goal setting processes, feedback systems and coaching models, and implementing sales and service skills. She is particularly focused on linking these strategies and initiatives to measurable outcomes.
Prior to joining LSA Global, Anne served as an Account Executive for Plateau Systems, a Talent Management software company in Arlington, VA, where she developed new and existing accounts and performed market research and ROI analysis for leading clients in the Southeast Region. Prior to Plateau, Anne was a Senior Vice President at Omega Corporation where she led the Contact Center Practice and developed and implemented service, sales and coaching solutions to meet client’s business goals. Prior to Omega, Anne was an Assistant Vice President at First Citizens Bank where she managed day-to-day operations for their 100-seat call center.
Anne is valued for her strong desire to get things done the right way. She is also the steward of our corporate value of “We do not take ourselves too seriously” which is characterized by being open-minded, informal and easygoing while liking to laugh, be playful and have fun.
She has an expansive understanding of the complexities facing organizations today. Ms. Slough has worked with organizations of all sizes and industries, both in the United States and abroad. She is a frequently requested speaker at leading conferences and symposiums.
She holds a BA and MA from East Carolina University.
Anne is in charge of Client Solutions for LSA Global. She also runs our Sales and Services practices and has a rich history of partnering with senior level executives in the development of their corporate strategies, sales, and service initiatives.
Sheila runs our Management Practice and has helped hundreds of leading companies to significantly increase productivity and engagement through more effective management practices. She is responsible for driving client success in the areas of transitioning to management, managing teams, managing managers, talent management, and performance management.
Sheila has more than 20 years experience working with leading high tech, life sciences, and services clients to effectively design and implement management solutions ranging from single point solutions focused on a critical skill set to systemic management development initiatives that build performance across an entire organization at multiple management levels.
She is valued for her outstanding ability to build long-term relationships with clients who rely upon her to design the exact solution for their needs. She is also the steward of our corporate value of “We are accountable and take responsibility” which is characterized by doing what we say we will do, clarifying and managing expectations as soon as possible and cleaning up after our own messes whenever possible.
Sheila holds BA in History/Political Science from San Jose State University, San Jose, California. She has also earned certifications in programs focused on management development, communications, and front line management skills.
Sheila runs our Management Practice and has helped hundreds of leading companies to significantly increase productivity and engagement through more effective management practices. She is responsible for driving…
Based in Dallas, Texas, Carolyn joined the LSA team to further scale our Leadership and Management Practices. She brings extensive real-world business experience which includes leading multinational and Fortune 500 accounts within the US and a variety of multimillion-dollar projects overseas. Her expertise encompasses more than 20 years of business development, program management and client relations in technology and telecommunications.
She has worked to solve a host of complicated business challenges for global enterprises including GE, General Motors, Mobil/Exxon and Citicorp. In London, for example, she led multinational account support across partners in Europe, Asia Pacific and North America.
Carolyn’s experience leading teams and developing people led to her work in leadership and talent development where she has delivered award winning leadership development programs for leaders across the globe focused on executive education, coaching and leadership strategies.
Prior to joining LSA, Carolyn was a Strategic Business Partner for the Center for Creative Leadership developing strategies and solutions focused on talent management, leadership development, assessment and executive coaching in Texas, the Western United States and Canada.
Previously, Carolyn was a Senior Consultant at Korn/Ferry International focused on consulting, executive leadership development, assessments and strategies. She has also directed sales operations, technical support and a project management office.
Clients value her strong business acumen and depth of organizational leadership experience. Her ability to identify and design compelling and impactful client solutions sets her apart. Carolyn understands and applies LSA’s 3x Organizational Alignment approach to making a business impact by aligning culture and talent with strategy.
Carolyn holds a Master’s degree in Leadership from Bellevue University in Omaha, Nebraska and a Bachelors of Arts degree with a major in Psychology from Fort Lewis College in Durango, Colorado. She speaks conversational Spanish, Dutch and German.
Carolyn joins the LSA team to further scale our Leadership and Management Practices. She brings extensive real-world business experience which includes leading multinational and Fortune 500 accounts…
Julia heads LSA’s Logistics and Customer Service Department and is responsible for ensuring the smooth delivery for all of LSA’s projects and programs domestically and internationally.
Julia brings over 14 years of Project Management, Customer Service and Logistics experience to LSA Global. She specializes in outstanding client care and manages the day-to-day interactions with our facilitators, consultants, coaches and account executives. Her strengths include international communications, fostering strong relationships with clients, and impeccable time management and organizational skills. She is also the steward of our corporate value of “We focus on the can do.” which is characterized by being resourceful, taking the initiative, exploring possibilities and behaving tenaciously to make it happen.
Before joining the LSA team, Julia worked as a Project Manager for a Construction firm, sold residential real estate in the Bay Area and was a Project Engineer assisting on the renovation of The Orpheum theater, an historical landmark San Francisco theater.
In her spare time Julia likes to spend time with her husband and three daughters, stays active at the gym, and volunteers in and around her community. Julia received her BS in Architecture and Interior Design from the University of California at Davis.
Julia heads LSA’s Logistics and Customer Service Department and is responsible for ensuring the smooth delivery for all of LSA’s projects and programs domestically and internationally. Julia brings to over 14 years of …
Having been with LSA since its inception in a variety of roles including sales account manager, Laurie now provides customer, sales, marketing and research support to ensure that we stay at the forefront of our industry. She is responsible for researching and composing industry articles, ensuring the consistency, accuracy, simplicity and brand alignment of key internal and external documentation and contributing as an integral member of the LSA team to help our clients to succceed.
Laurie is valued for her outstanding ability to ground the team in what matters most and for providing a consistent voice of reason during times of chaos.
She has a Bachelor of Arts (BA) degree in French Literature from Wellesley College and has co-authored a book on grand-parenting that is now in its second printing .
Having been with LSA since its inception in a variety of roles including sales account manager, Laurie now provides customer, sales, marketing and research support to ensure that we stay at the forefront…
Sally is the original founder of LSA Global. She has over 30 years experience in the learning industry, loves to make a difference at clients, and was previously affiliated with the Wilson Learning Agency Network where she received the “Associate of the Decade Award.” Prior to that, she managed operations and sales as City Manager for Western Airlines in Northern California.
Sally earned an MBA from Pepperdine University, an MA from Stanford University, a BA from University of Colorado, and holds California secondary teaching credentials. Sally recently received the “Emerging Leader Award” for thought leadership in the Learning and Development Industry from the Instructional Systems Association (ISA).
Sally is the original founder of LSA Global. She has over 30 years experience in the learning industry and loves to make a difference at clients…
What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.
Director of HR
LSA has added tremendous value and intellectual rigor to help take us to the next level. They have been a training outsourcing goldmine for us. Their flexibility, expertise, and speed has been extraordinary. I am a big fan and recommend them to anyone looking to drive true business value.
Global Financial Services Company
Director, Organizational Effectiveness
LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.
Director, Software Engineering, EPG
VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.
Cindee Van Vleck
Director Human Resources
SeaTel has found our partnership with LSA Global to be very valuable and beneficial. We turned to LSA to customize a supervisory/leadership solution to meet our needs. LSA delivered a customized top quality solution. I’d recommend LSA Global to any company looking for a best-in-class training and consulting partner.
I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.
Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.
Senior Project Manager
Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.
President and Chief Executive Office
For our go to training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!
Director, Organizational Excellence & Development
What a refreshing change from the half-baked psycho-babble you normally get from “training” organizations. LSA gives you the assistance you need to define and reach your goal, and then they give you a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”
Vice President Human Resources
Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.
Senior Manager, HR Destiny Sales Region
LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.
Vice President Human Resources
I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.
Director, HR Business Partner
Our relationship with LSA has been fantastic. We actually brag about their business value all the time. Their flexibility, focus, and ability to continuously deliver true results has been extremely refreshing and different than any other training outsourcing firm we have engaged.
Fortune 500 Financial Services Company
Senior Vice President Learning & Development
The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.
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