Best Places to Work Management Essentials Training

Best Places to Work Management Essentials Training

“We partnered with LSA Global to help us invest in our people. LSA designed a modular and customized management curriculum that allows us to deliver top quality solutions to our managers and leaders.

We consider LSA to be our learning and development partner and our LSA consultants to be an extension of our team.”
Lisa Bruun | SVP Human Resources | Ellie Mae, Inc.

“We consistently receive outstanding feedback about the quality of LSA’s Management Essentials Training Programs. LSA always aligns their solutions to our unique culture to meet our very specific requirements.

Thank you for regularly going above and beyond!”
Anna Meyer | VP Human Resources | Intuit

Even with the recent buzz around holacracies and self-managed work teams, the number of managers, the importance of management and the investment in management development is still growing.

We believe this is driven by flatter organizational structures intended to give managers wider responsibility over more employees in the hopes of decreasing costs while increasing performance, decision making and information flow.

But, according to research by McKinsey:

Nearly 70% of senior executives are only “somewhat” or “not at all satisfied” with the performance of their front-line managers.
A stunning 81% of managers reported not being satisfied with their own performance and spending more than half of their time on non-managerial tasks.

This is bad news. Bad managers make bad companies. The good news is that high performing managers make high performing companies.

According to Gallup, companies with higher performing managers realize a 48% increase in profitability, a 22% increase in productivity, a 30% increase in employee engagement, a 17% increase in customer engagement scores, and a 19% decrease in turnover.

Our people manager assessment center data and Best Places to Work research based upon over 500,000 annual employee engagement surveys, tells us that managers have a direct impact on four key metrics:

Employee performance
Employee engagement
Employee retention
Employee relations

Based on Best Places to Work research with over 70,000 organizations and over 20 years of working with managers and their teams, our customized and highly experiential Management Essentials Training workshop uses small learning teams to help first-level managers improve those four management success metrics.

Best Places to Work Management Essentials: Proven 5-Step Methodology

Proprietary Best Places to Work Research-Backed Management Essentials Assessment.
The online management assessment measures manager best practices with the highest correlation to manager effectiveness based upon data over 12 years, from 5 million surveys, and over 70,000 organizations.

The results of the survey combined with interviews and what matters most for your unique situation drive the workshop design.
One-to-Three-day Experiential Best Places to Work Management Essentials Training Workshop
Managers learn-by-doing in small teams led by an experienced master facilitator-coach. Each participant has an opportunity to lead the team and to identify relevant actions that apply on-the-job.

Participants’ insights, enhanced by practical management tools, targeted feedback, and peer coaching become pragmatic management strategies that can transfer directly back to the work environment.

Our Proven 5-Step Methodology – cont.

Example core modules include:

- Alignment with Goals
  How managers create strong alignment. An employee may have their oar in the water, but do they know what direction the ship is headed? And if so, do they understand how their oar can move the ship toward its goal?
- Feeling Valued
  How managers improve perceptions about the organization’s commitment to its people. Whether an employee feels valued is highly correlated with their level of engagement and productivity.
- Individual Contribution
  How managers help employees to consistently think about ways to do their jobs better and how to effectively reward and recognize employees for doing so.
- Manager Effectiveness
  How managers perform their jobs, earn respect, and help their direct reports progress and develop.
- Retention Risk
  How managers impact an employee’s intent to stay with the organization and be an organizational advocate.
- Team Effectiveness
  How managers help ensure employees can count on their coworkers to go the extra mile and consistently produce quality work.
- Trust in Managers
  How managers create trust through character and competence.

Best Places to Work Management Action Plan
A rigorous and actionable plan is developed and reviewed at the end of the seminar and becomes the basis for the follow-up coaching. Each participant walks away with goals and accountabilities plus a detailed action plan that has been tested with organizational peers and the executive facilitator.
Best Places to Work Performance Coaching
We believe that learning is a process. Participants are scheduled into team teleconferences two weeks and two months after the seminar to discuss insights and implementation of their action plans. For additional support, individual one-on-one performance coaching is available for a period of six months.
Best Places to Work Resurvey and Coaching
Eight to ten months after the seminar, resurveys are used to get feedback on workshop participants’ perceived efforts to improve across those Best Places to Work manager best practices with the highest correlation to manager effectiveness.

The follow-up data is reviewed in order to reinforce improvements and identify areas for further progress and on-going coaching.

Target Audience
First-level people managers and supervisors who want to improve employee performance, engagement, and retention in organizations who want to create one of the Best Places to Work.

To learn more about how to lift the performance of your people managers, please contact us.

Related Information

We gave LSA a very short deadline to customize an important management training program to meet our unique requirements.

Their facilitator was excellent, an expert in the subject matter, and very credible with our teams.

The targeted design provided practical and valuable information and skills that our managers truly needed.

I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

LSA exceeded all my expectations.

We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of leadership solutions.

We were able to design a highly customized, focused, and relevant management training program that fit our unique needs.

Our leaders and managers galvanized as a team and are better prepared for the rigors of a leading their teams in a very competitive and fast-changing market.

Mitch Mandich
CEO

I had been working with LSA for many years across a few different companies.

Currently, I’m with a company who hadn’t done much new manager training. LSA designed and delivered exactly what we needed at this stage in our life cycle.

Our managers are excited, talking in the halls about the great experience, and applying what they learned.

LSA makes things easy and practical for us. Thank you!

Phyllis Moracco
HR Director

We partnered with LSA Global to help us invest in our people. LSA custom designed an impactful management curriculum to help upskill our key managers and leaders.

We consider LSA to be our trusted learning and development partner and a valued extension of our team as we rapidly scale. Thank you LSA!

Lisa Bruun
SVP Human Resources

Our company engaged LSA to do a specialized business presentation skills and a “train the trainer” program.

They outdid our exceptionally high standards.

The upfront work to interview key members and customize everything to our unique situation made all the difference. Thanks to everyone!

Frank Abbott
Chief Financial Officer

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise we needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

I consistently look to LSA Global when we need help.

I can always count on them to do a thorough needs analysis and to put together impactful and well-received leadership programs.

Their proven and outcome-based management development and performance management expertise make them my top-rated learning and development partner.

Stephanie Webb
HR Program Manager

I appreciate that each management development program is preceded by a thorough training needs assessment of the participants that informs a design to fit the specific parameters and needs of the group.

The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course.

Courses can be delivered in-person or virtually.

Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling our leaders, managers, and teams to concentrate on driving more business.

Thank you!

Terry Wassman
VP of Human Resources

The customized Managing Virtual Teams program was extremely valuable for our managers and leaders.

LSA’s fundamental knowledge of our company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams.

Our teams walked away walked away with highly useful insights, practices, and tools. It was excellent.

Debra Martucci
Vice President, Information Technology

We turned to LSA to customize and deliver a leadership solution to meet our unique needs.

LSA delivered the exact top quality solution that we wanted. I’d recommend LSA Global to any company looking for a best-in-class management training and consulting partner that always focuses on what matters most to your people AND your business.

Kortney Riddle
HR Manager

LSA’s customized Effective Presentation Skills program has helped us elevate our presentation skills to the next level. I personally now have a much greater self-awareness of my presentation skills and can leverage my strengths while working to improve upon other areas.

I definitely recommend LSA Global to anyone for whom presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Thank you to LSA Global for their partnership and support in helping us to design and roll-out highly needed and valuable leadership and management development programs that fit our unique situation.

I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight.

We look forward to partnering with them for a long time to develop our managers and leaders.

Suzanne Kinner
VP Human Resources

Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial.

We recently implemented customized Management Development Programs designed to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. It has had the greatest impact.

I would recommend LSA to any company that’s looking for a trusted training and development partner to take their leaders and managers to the next level.

Janice Passarello
Director of Human Resources

Understanding and conforming to legal compliance was very important to our company.

LSA’s interactive program for our managers was top-notch. It was tailored to our needs, aligned with our policies, and met all federal and state legal requirements.

I would highly recommend LSA Global.

Kelly Warren, SPHR
Director, HR & Compliance

FAQs

Unlike generic management courses, this research-backed program is built on insights from over 70,000 organizations, 5 million employee surveys, and decades of performance data. The training is highly experiential, customized to your business realities, and focused on improving the four management metrics that matter most — employee performance, engagement, retention, and employee relations.

This program is designed for first-level managers, supervisors, and emerging people leaders who want to strengthen their ability to lead teams, improve accountability, increase employee engagement, and retain top talent. It is especially valuable for organizations seeking to create a high-performance culture and become an employer of choice.

Core modules typically include manager effectiveness, alignment with goals, employee recognition, retention risk, team effectiveness, trust-building, communication, and performance coaching. Each workshop is tailored to address the organization’s unique culture, business strategy, and management challenges.

The training includes action planning, peer coaching, follow-up coaching sessions, and re-survey assessments to reinforce behavior change and measure progress over time. Participants leave with practical tools, measurable goals, and a customized management action plan designed to create lasting impact back at work.

Organizations with highly effective managers consistently outperform competitors in profitability, productivity, employee engagement, customer satisfaction, and retention. Stronger managers can help increase profitability by 48%, improve productivity by 22%, and reduce turnover by 19%.