New supervisors who know how to communicate better as a new manager have higher performing teams and increased levels of employee engagement.
Great Managers are Great Communicators
New manager training experts know that great managers are great communicators. If you are a new manager who really wants to succeed, take a look at the leaders you admire. Chances are that what they all have in common is that they are great communicators…no hissing allowed.
5 Proven Tips to Communicate Better as a New Supervisor
When you take on the responsibility of leading a new team, one of your most critical tasks is to begin building relationships. For these relationships to develop in a positive way so that you earn respect and trust as a leader, you need to know how to communicate effectively. Here are some tips on how to communicate better as a new manager:
1. Be Authentic
Yes, management may be new for you and a promotion from your former status as an individual contributor. But don’t let it go to your head. Remain who you are at the core. Stick to your values.
The best new leaders find their own voice and have the courage to use it. You are not “above” others. You are now in a position to have them rally around you. Few will follow a leader who behaves falsely.
2. Listen Well
Ask your questions then actively listen to the responses. If you truly want to get to know someone, they should do more of the talking than you. When you are fully present, your team members will feel heard and understood.
Good listening is more than half of what it takes to be a good communicator and new manager.
3. Show that You Care
Make a genuine effort to get to know your team members on an individual basis. Learn what they like to do, what they aspire to, where they need support, and how they understand their role on the team. And then when you have a sense of what matters to them professionally, try to get to know how they spend their personal time.
Find some common interests so you can relate on a human level, not just boss to follower.
5. Adapt to the Situation as Needed
Recognize that everyone has a preferred style of communication. Be flexible in your management and communication style so you can more effectively reach the different members of your team. The best leaders and communicators customize their style to match their followers.
6. Be vulnerable and use a bit of humor
Don’t pretend to know it all. When you make a mistake or find you are not the expert in the room, admit it. Ask for help.
When you model that mistakes or ignorance are just stepping stones to learning, you teach your team members that continuous learning is a value that matters. And, when you can, inject some humor into the process. Laughing together builds bridges that an over-serious demeanor cannot.
The Bottom Line
How you connect and communicate with your team will go a long way in determining your success as a supervisor. Be authentic, actively listen, and take the time to connect with your team. Remember, your success as a people leader depends upon the success of your team.
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LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.
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Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.
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We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.
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Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.
Kelly Warren, SPHR
Director, HR & Compliance
We consider LSA Global our outsourced learning and development partner. We worked closely with LSA to customize a management development program to meet our growing business needs. I would highly recommend LSA to any company wanting to deliver quality learning solutions.
Vice President Human Resources
LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”
Beth A. Taylor
Vice President of Human Resources
The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.
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